SmartSave Opiniones 

1534
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios bancarios

Escrito por la empresa

Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

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4,7

Todas las opiniones

(1534)

72 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

They provided a good rate of interest…

They provided a good rate of interest and kept me informed when the investment was due for completion. I have since invested in their parent company, Chetwood. Highly recommended.

12 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

We're happy to hear that you received a good interest rate and were kept informed. Thank you for your recommendation and for investing in Chetwood!

Valorada con 5 estrellas sobre 5

Andy was very prompt with our reply and…

Andy was very prompt with our reply and sorted out our query very quickly,
Very happy with experience and ease, thank you 👍🏻

11 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

We're happy to hear that your query was resolved quickly and efficiently. We appreciate your positive feedback and are glad you were pleased with your experience.

Valorada con 5 estrellas sobre 5

Good saving rate

Good saving rate. Easy to deal with.

9 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for the 5 stars, Karen.

Valorada con 5 estrellas sobre 5

Great rates

Great rates, with a simple App to keep a track on your investment.

9 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Great to have you with us, David.

Valorada con 5 estrellas sobre 5

Excellent online bank

Excellent online bank. Easy to open an account and deposit/ withdraw funds. Good communication and support. Competitive interest rates. What’s not to like

9 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Amazing review, thanks Kate.

Valorada con 5 estrellas sobre 5

Easy to set up account

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid directly into requested account promptly on end date. Much better interest rate than bank.

6 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for your positive feedback, Janice!

Valorada con 5 estrellas sobre 5

Good interest rate

Good interest rate, at the time of opening the account, good communication from staff when I had a question, easy to use web site with a clear display of all the information I needed.

6 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for your review, Steve!

Valorada con 5 estrellas sobre 5

excellent help

very helpful and very quick to give me the information I needed.

5 de noviembre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

We really appreciate you're review. Thanks, Colin .

Valorada con 5 estrellas sobre 5

Panicking but Andy to the rescue

I was panicking when i went online and could not obtain an annual statement and then read under FAQs that SmartSave do not produce statements. I needed an urgent statement to show my funds being transferred from SmartSave to my nominated account for mortgage purposes as the Agent required proof. I then went online to the Chat faciality and spoke live with Andy and i must say he helped me with what I required. It only took minutes for him to come back to me after security checks to say Statement will be with me the next business day and to my surprise I got what I wanted. Andy....really appreciate you helping me and I'm sure if i didn't get you that day another colleague would have done the same. SmartSave are great in Customer Service 5/5.

22 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Great to hear from you, Jas. Glad we could help.

Valorada con 5 estrellas sobre 5

Used these recently

Used these recently, great product and great service. Would highly recommend and will be using them again in the future.

29 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Brilliant! Thanks for the recommendation, Tracy.

Valorada con 5 estrellas sobre 5

Smartsave staff show Professionalism & Empathy

I rang Smartsave this morning & spoke to Karen with a problem I had encountered.She was so lovely & allayed any fears I had.She showed professionalism & empathy, a real credit to the company.Thank you Karen for your sound advice & friendly words

27 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for sharing your experience, Carole.

Valorada con 5 estrellas sobre 5

Clear and simple

Clear and simple, great website, easily navigable, good communication.

26 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for your 5 star review, Steven.

Valorada con 5 estrellas sobre 5

Andy from Smartsave was quick and efficient

Andy from Smartsave was quick and efficient and helped me resolve a mistake i had made and allowed me to redo my investment correctly. Always get quick response from the chat options with Smartsave, a great bank to be with and fantastic interest rates too.

23 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thank you for the 5 star review.

Valorada con 5 estrellas sobre 5

Happy customer

Although my Smart Save account was online, I got a really speedy and helpful email response from Andy which answered my query.
Also they returned the money quickly on maturity, and I have now reinvested with linked Chetwood Bank.
Would recommend them.

21 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Thanks for sharing, Maria.

Valorada con 5 estrellas sobre 5

Super easy to use

Super easy to use, website straightforward . Transactions fast will definately use again

21 de octubre de 2025
Opinión espontánea
Logotipo de SmartSave

Respuesta de SmartSave

Great to hear from you, Shona.

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