We have had a Smith Thompson security system over 10 years.Since the beginning we have been plagued with false alarms going off. While away on vacation the police were even called at different times... Ver más
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Consulta las opiniones de los clientes
our land line was about to be obsolete so we needed to go wireless. we contacted our security company and they said we needed all new equipment and the price would increase from $20 to $ 50 a month. w... Ver más
Well done! Noel noticed a slow plug leak inside and tightened the plug. Heard noise from connector outside and check showed it low. Replacement was done quickly along with replacement of capacitor whi... Ver más
La empresa ha respondido
Recently switched from ADT to Smith Thompson and very glad we did. Their technician, Clint, (Austin area), was prompt, professional, and knowledgeable. This is the 4th home/security system we have had... Ver más
La empresa ha respondido
Información sobre la empresa
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For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Información de contacto
6652 Pinecrest #500, 75024, Plano, Estados Unidos
- 888-888-1695
- info@smiththompson.com
- smiththompson.com
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Great company, great service and great prices.
I called Smith Thompson because I heard an advertisement and liked the price structure with no contract required. They came out and upgraded my keypads and re-connected all of my window and door sensors. They could not connect the fire alarms because they said that my house is not up to code with the number of fire alarms. So I purchased some standalone fire alarms for all of the necessary places and then they came back at no additional costs and connected my two hard wired alarms. I feel so secure knowing that they are monitoring my home for break-ins and fire 24 hours a day.

Respuesta de Smith Thompson Home Security
Quick and easy service
Quick and easy service! Price can’t be beat! Customer service was great also. Highly recommend

Respuesta de Smith Thompson Home Security
Used Smith Thompson since 2002
Used Smith Thompson since 2002. Just moved to a new home in Celina and they transferred service seamlessly and it's just like the same service I have been getting over the years. The team did not try to up-sell - I told them what I wanted and they delivered it. I did call several other companies for quotes and every one of them was almost double for the services I wanted, so I stayed with Smith Thompson. Remember - value is in the eye of the person making the payment and receiving the service, not the person making the commission!

Respuesta de Smith Thompson Home Security
Friendly
Friendly, professional, and reasonably priced company that takes care if it’s customers and keeps our family secure.

Respuesta de Smith Thompson Home Security
Smith Thompson gets 5 stars with us!
We recently switched from another alarm company to Smith Thompson. So thankful we did. We discussed our options prior to them coming to our home so we knew upfront what the upgrade would cost. The technician arrived on time and was very courteous and knowledgeable! After looking at our system he informed us the price would be LESS than what they had quoted! Right then and there I knew that we had made a great decision. The panel we have is easy to work and the technician makes sure you know how to work everything before he leaves. The pricing is exactly what they show online. No hidden fees or increase when bill arrives. Do not hesitate to hire these folks. They go above and beyond for the customer.

Respuesta de Smith Thompson Home Security
Smith Thompson
Smith Thompson have
great customer service!
I have been with them for 8 years.

Respuesta de Smith Thompson Home Security
Smith Thompson made it easy to switch…
Smith Thompson made it easy to switch over from ADT – save me over $60 a month! The tech came out, was right on time, and had the whole thing wrapped up in about a half an hour. I love that they are local to Texas, and whenever I call, they are helpful.

Respuesta de Smith Thompson Home Security
the setup process was quick and easy
the setup process was quick and easy, and the technician was explain me slowly and detail. I like the fact that it is no contract and we can cancel anytime. The only thing is the basic plan doesn't include a remote to turn on and off alarm. that's why it didn't get 5 star.

Respuesta de Smith Thompson Home Security
Great No Nonsense Service
Great No Nonsense Service. It was so easy to get scheduled and set up for monthly service! Have loved having Smith Thompson Security protect our home and family.

Respuesta de Smith Thompson Home Security
Great results and awesome pricing!
After research and a few friend referrals, we chose Smith Thompson after our recent move. The install tech was very helpful(ADT was previously wired), and the install was quick and painless. I've only had to call a few times, and I appreciate being able to speak with someone local and not an answering service. We've had the service now for 6 months and love it. The price can't be beat either. I would recommend them for anyone looking for a good reliable security system. Thank you!

Respuesta de Smith Thompson Home Security
A+ service at low monthly cost
We decided to go with Smith Thompson after considering a variety of home security companies. Their install process was cheap and professional and their monthly monitoring fees are extremely reasonable compared to the competition.

Respuesta de Smith Thompson Home Security
Great company, great prices
I researched a lot before choosing a security company. Smith Thompson has the best prices by far. We also loved the representative who came out to install - very friendly and competent. You can tell when someone likes their job and company and it definitely seemed that way with Smith Thompson. Would recommend to anyone.

Respuesta de Smith Thompson Home Security
Positive All Around
What a great change! I switched over and am so much happier with Smith Thompson Home Security. Before, I was getting ripped off. I wish I knew earlier what I know now. They are the best. From sales, to installation and service, they rock. Love this company!

Respuesta de Smith Thompson Home Security
Easy scheduling and fast installation, Thanks !!!
We are a new family in the area and wanted to protect our home. We used ADT for more than 10 years, but wanted a personalized service. Found Smith Thompson Security is a local company with really good reviews and they took care of us as soon as possible. The installation process was a breeze, our technician was very knowable and explained easily how the system work.
Thanks Smith Thompson Home Security for making our home secure.

Respuesta de Smith Thompson Home Security
What a change makes with the right people, smith thompson
I had another home security company for 35 years, they kept going up up , until I met SMITH THOMPSON. I scheduled an appointment (at my convenience) a skilled technician came out did the job, i was so pleased , everything works "GREAT"
For the money , the excellent service , you just can't beat it !
Thanks Smith Thompson, marion
'

Respuesta de Smith Thompson Home Security
Great!
Smith Thompson is great! I was referred by family friend. The scheduling was easy and quick, no contract which is great. Our technician came and got it done very quickly and then took the time to explain everything!
Love this alarm company and the…
Love this alarm company and the ease/convenience of the mobile app! It's really simple to use and gives me the feeling that I'm safe. Haven't had any troubles with this company so far!
Highly recommend them
My experience with Smith Thompson has been unbelievable. Everything from low price with no contract to wonderful customer service. I would highly recommend them.
Smith Thompson Security is Awesome!
Super happy with my new security company, Smith Thompson! I was referred to them by a friend. The tech who did my install was friendly and professional, and you just can NOT beat their monthly price!
We recently signed up with Smith…
We recently signed up with Smith Thompson Home Security. The technician was great and very patient with all my questions. They have great reviews and now I see why. Thank you for making our home feel more secure.
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