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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

WOW - GLEE Pink trainers. Fabulous trainers. Lush pink colour. My wide feet just slipped into them, so absolutely comfortable. Look great on (surprisingly my feet look smaller in them,I thou... Ver más

Valorada con 1 estrellas sobre 5

I am very surprised that this is marketed as good for bunions. I have a narrow feet and small bunion and looking for the good shoe shape to prevent making it worse, but this shoes will do the opposite... Ver más

Valorada con 5 estrellas sobre 5

I’ve never written a review before, but I’m so satisfied with my Sedona boot, that I just really wanted to share it - to my bunion girlies out there - there’s hope!! I never thought I would be able to... Ver más

Valorada con 4 estrellas sobre 5

Yesterday, I received the Tempo trainers in navy suede and the Drama trainers in gold weave. The Tempo trainers are perfect as they accommodate my wide feet. However, the Drama trainers are tigh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Información proporcionada por diversas fuentes externas

Stylish Shoes & Boots for Ladies with Bunions


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The only shoes I can wear from day to…

The only shoes I can wear from day to night, unbelievably comfortable! I bought two pairs and kept my favourite pair. The return and refund process was very easy and straight forward. Great experience, would highly recommend!

2 de agosto de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Daniella,
Thank you for your kind review. We're so happy to hear that our shoes have been a perfect fit for you and that you found them comfortable enough to wear all day and night.
Best Wishes
Team Sole Bliss x

Valorada con 5 estrellas sobre 5

Great shoes and service!

Fantastic shoes and excellent customer service - Roger in particular was very helpful! He was sensitive to my issues, while also making me chuckle!

22 de noviembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Suraj,
Thank you for leaving a kind review. We are thrilled to hear you have received a positive and helpful service from us!
Best Wishes,
Team Sole Bliss x

Valorada con 5 estrellas sobre 5

Wide feet saviours

I didn't think I would find a shoe that would be so comfortablefor my wide feet. Thank you Sole Bliss, life changing.

5 de diciembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Lewis,
Thank you for your lovely review. We're thrilled to hear that you've found our shoes so comfortable and that they’ve made such a positive difference for you. We are happy you have found us!
Best Wishes,
Team Sole Bliss x

Valorada con 1 estrellas sobre 5

This company is fraudulent

This company is fraudulent, please do not waste your time and money.
The quality of what they show you and what they send you are totally different.
I have blocked them

5 de diciembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Margaret,
We don't believe you have placed an order or had any correspondence with Sole Bliss. There are no records of your name with us, so perhaps you have ordered from a different company.
If we can help any further, please let us know.
Team Sole Bliss

Valorada con 5 estrellas sobre 5

Best On-line SHOE Shopping ever!

I needed your advice over the phone, and you were patient, kind and professionally very helpful. I was reassured about prompt refunds if items were returned and replacement shoes arrived quicker than expected. A wonderful on-line shopping experience.

21 de octubre de 2024
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Respuesta de Sole Bliss

Hi Anne,
Thank you so much for your 5* review. We're delighted to hear that you had a positive experience with our customer service and that we could assist you over the phone. It's great to know you felt reassured about the returns process and that your replacement shoes arrived sooner than expected.
Best Wishes,
Team Sole Bliss x

Valorada con 2 estrellas sobre 5

Disappointing!

Really disappointed that these shoes do not do what they claim at all. Quality and style lovely but have to be some of the most uncomfortable shoes I have ever worn. Trainers I bought far from having more room for bunion rubbed all day also suppose to have a wider toe box to give you more room by toes were quashed and ended up with blisters, so really not worth the money!

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Jane,

We are sorry to hear about your experience. We appreciate that not all shoes will work for every foot shape and so our customer care team is always available to recommend different options if a certain style is not working for you. We offer a 30 day returns policy in which we kindly ask our customers to try the shoes indoors to ensure they are comfortable.

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,000 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Valorada con 1 estrellas sobre 5

Don’t purchase!

After paying over £180 for a pair of drama shoes and worn a handful of times. My foot first went over sideways the first time worn. I put this initially down to myself. However, this occurred again last week where my foot went sideways causing a strain and severe bruising to my foot.
Structure at the heel of the shoe lacks structure. I reached out to make a complaint to customer services and got nowhere other than a £30
voucher against another pair of their shoes! Stating the usual of trying shoes for 30 days and return if not suitable. They also say that other reviews of poor structure on the heels of shoes only relate to ballet pumps. This is clearly a lie as I have found at least 2 others relating to other shoes and one being the Drama style that I purchased. I’m now afraid to wear them as next time, it could incur a break to my foot. Customer services just came out with the usual speel!

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Carol,

We’re very sorry to read this review for a second time. We’re sorry that you are not satisfied with your shoes. However, as discussed with our Customer Care team, we are unable to take responsibility for any incidents that may occur whilst wearing our shoes. Our trainers are fully structured to provide support, however higher platform trainers may not be suitable for everyone, which is why we would recommend trying a lower platform trainer.

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,000 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Valorada con 2 estrellas sobre 5

What a disappointment!

I read the website thoroughly before committing $300 for a pair of dressy trainers. The site promised comfort and style for my problem feet but the shoes did not work for me. “Feather” was not wide enough and hit my bunion square on. When I phoned customer service seeking guidance on an alternative the agent was perfunctory. I hoped for a conversation—she just read her script. I still need shoes but I’ll look elsewhere.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi There,
We are sorry to hear about your experience with our trainers. We pride ourselves on the comfort and quality of our shoes, so it is disappointing to hear the shoes did not meet your expectations. We also apologise for your experience with customer service—it’s certainly not the level of care we aim to provide, and we’ll be reviewing this to ensure a more personal and helpful approach in the future. If you wish to contact our customer care team again, we will ensure a helpful conversation.

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,000 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Valorada con 3 estrellas sobre 5

1st....I normally wear a size 5 to 5.5

1st....I normally wear a size 5 to 5.5, and every 36 I have purchased from Sole Bliss is just too big. 2nd, I have a Morton's Neuroma on both feet and I have found absolutely no comfort with these shoes. The Chloe shoe was just so uncomfortable when I wore them to a wedding, and now I am stuck with them because they were worn for a couple of hours.
I did keep a pair of Miracle sneakers which have unfortunately already worn down after only wearing them a few times. For the cost of these shoes I would expect a better quality shoe.
I was so hopeful these shoes would work for me.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Cindy,
We are very sorry to read your review, as we pride ourselves on the comfort and quality of our shoes. It does sound like our shoes may just be a little too big for you. We do have other styles in our collection that may be more suitable for you. Could we kindly ask you to contact our Customer Care Team, who will be able to assist you with this issue?
E: customercare@solebliss.com
T: +1 917 475 0027

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,000 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Valorada con 5 estrellas sobre 5

Very efficient always

Very efficient always, easy to change, super styles and comfort. 5 pairs so far which says it all!!

20 de septiembre de 2024
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Respuesta de Sole Bliss

Hi Georgina,
Thank you for your kind review! We are thrilled to hear that you are pleased with our efficient service, stylish designs and comfort! Five pairs is wonderful—thank you for your custom!
Very Best Wishes,
Team Sole Bliss x

Valorada con 5 estrellas sobre 5

Love my trainers

Love my trainers, so comfortable and many good comments.

20 de septiembre de 2024
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Respuesta de Sole Bliss

Hello,
Thank you for leaving a 5* Review. We are glad to hear you are happy with your Sole Bliss trainers!
Best Wishes,
Team Sole Bliss x

Valorada con 5 estrellas sobre 5

Where has Sole Bliss been all my life

Where has Sole Bliss been all my life! Wore their heels from midday to midnight for my niece’s and it was like wearing slippers. So comfortable! Shipping was fast, next day, perfect. I ordered 2 sizes and sent 1 back. I shall be ordering again. Happy customer!

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Lorraine,
Thank you so much for your lovely review. We're thrilled to hear that your Sole Bliss heels felt like slippers—even during such a long and special day. Comfort and style are exactly what we strive for!
Very Best Wishes,
Team Sole Bliss x

Valorada con 4 estrellas sobre 5

Too wide for my narrow feet

Unfortunately I had to return the loafers as they were too wide for my narrow feet. Otherwise, they are lovely.

20 de septiembre de 2024
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Respuesta de Sole Bliss

Hi Anne,
Thank you for leaving a review! We are sorry to hear your shoes were not the right fit for you. We have regular-width styles in the collection that may be better suited. Please do get in touch with our customer care team, who will be happy to advise you on different styles.
E: customercare@solebliss.com
T: +44 1923 227 400

Valorada con 1 estrellas sobre 5

Only 5 star reviews on their website

This company only publishes 5 star reviews on their website and doesn't accept unsolicited reviews from purchasers. This means you get a very one-sided view of their products. The trainers I bought were agonisingly painful on my bunion scar (it's not even a bunion any more).

25 de octubre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hello,
Thank you for your email. We're truly sorry to hear about your experience with the trainers and the discomfort caused whilst wearing our shoes. We aim to provide shoes that work for all customers, and it’s disappointing to learn that these didn’t meet your needs. If you’d like to contact our customer service team, we will be happy to escalate this issue for you.
With regards to your other query, we can assure you that we publish every review that we receive from our Official Reviews Partner – Reviews.io. We have an average rating of 4.90* Star, so you may just not have seen any non-5 star reviews.
We do not publish Trustpilot reviews on our website as they are not verified. Reviews.io is only available for customers who have placed an order on our website.
Thank you,
Team Sole Bliss

Valorada con 5 estrellas sobre 5

The only shoes I wear!

Sole Bliss shoes are the only shoes I wear! They are incredibly comfortable & so stylish. The customer service team is always so friendly and helpful if I have any questions. Highly recommend Sole Bliss to anyone looking to buy the most comfortable pair of shoes that the you will ever own!

25 de octubre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Janet,
Thank you so much for leaving a kind review! We are thrilled to hear that Sole Bliss shoes have become your go-to and you find them both comfortable and stylish! It’s also wonderful to know our customer service team has been helpful and friendly.
Very Best Wishes,
Team Sole Bliss x

Valorada con 1 estrellas sobre 5

I bought the Genieve shoes from sole…

I bought the Genieve shoes from sole bliss as part of a work uniform due to their background story! The shoes have been walked on a carpeted area but are actually unwalkable on a tiled floor or outside due to how high they are and no flex in the sole! It’s like walking in two bricks!!! When I stated that the shoe was unwalkable all I keep getting is the same email with the same text!! At £200 per pair the customer service is shocking! Anyone else out there bought these shoes and have the same issues????

22 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Both my miracle trainers soles worn out

Unfortunately two pairs of my miracle trainers soles worn out - the outer edge part - in less than a year. I expect more for £179 - £189 trainers! Solebliss, please do something on this. I read numbers of similar feedback. Please learn from your customers feedback. Your miracle trainers are comfortable but really not up for everyday use!

13 de septiembre de 2024
Opinión espontánea
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Respuesta de Sole Bliss

Hi Sylvia,
Thank you for leaving a review. We're very sorry to hear this. Please can we kindly ask you to contact our Customer Care Team who will be able to help with this issue? Our email is customercare@solebliss.com and out tel is +44 1923 227 400.

Valorada con 3 estrellas sobre 5

Not wide enough across the toes.

I was so excited to find shoes for wide feet and loved the quality of the Lydia shoes. They felt gorgeous when I tried them on and even though quite expensive I felt that they would be great value for money. However 4 wears in and whilst they are wide enough across the widest part of my foot, the right foot still pinches my toes and they are not wide enough for my feet despite initially feeling good wehn I tried them on. I am left disappointed and won't be ordering a similar style again.

20 de agosto de 2024
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Respuesta de Sole Bliss

Hi Marisa,
Thank you for leaving a review. We are glad to hear you are happy with the quality of the shoes but we are very sorry to hear that the fit did not meet your expectations after a couple of wears. We have many other styles in the collection that may be better suited for you – particularly flats, trainers and loafers which are wider across the forefoot. Please get in touch with our customer care team, who will be happy to advise you on different styles.
E: customercare@solebliss.com
T: +44 1923 227 400

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