Michelle Contois stayed in contact to assure me the bed was in transit. The delivery guys had never put a Sondercare bed together, but they did a terrific job and showed me how everything worked befor... Ver más
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Consulta las opiniones de los clientes
Spending $8k online is always a little concerning but Sondercare was excellent! Communication was there every step. We received the bed in 7 days and LOVE it. The contractor who handled setup only ga... Ver más
Company was very responsive. The “white glove” delivery wasn’t what we expected. It was a moving van not connected with the Sondercare Company. They brought the wrong sized bed and had to make a secon... Ver más
La empresa ha respondido
This company is quality. They are available for any questions or concerns, and really care that you are comfortable & satisfied with the purchase & experience. The bed for my dad was delivered on time... Ver más
Información sobre la empresa
Escrito por la empresa
At SonderCare, we're committed to bringing top of the line home care products to the North American market. One of our most popular offerings is the Aura line of home hospital beds. We've made it our mission to supply the home healthcare and senior living market with the best hospital beds, mobility devices and safety accessories available. What sets our beds apart is that they deliver all the care and support of a traditional hospital bed, but with a luxury, stylish, and non-institutional design. Plus, they meet and exceed all the current medical certification standards. For over three decades, we've been revolutionizing the homecare product industry, covering everything from engineering and production to marketing and sales. Our team is united by a common passion: helping people lead better lives through innovative home healthcare products sourced from around the globe.
Información de contacto
2995 Page St, N5V 4P6, London, Canadá
- 8336497772
- info@sondercare.com
- sondercare.com
4,7
Excelente
132 opiniones
Ha contestado el 50% de las opiniones negativas
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The men who delivered the bed and other…
The men who delivered the bed and other things I ordered were wonderful: on time, polite, friendly and hard workers. They worked out several obstacles and completed the setup in good time.
16 de mayo de 2023
White glove fast delivery
Moving from rehab back to my Highrise home I needed the bed delivered and fully installed by specific day and they promised to do that and even delivered it one day early.
Very pleased with their honesty and performance
28 de abril de 2023
Everyone was professional
Everyone was professional, knowledgeable and reassuring in a high stress situation for me.
11 de abril de 2023
Great customer service
Great customer service. Delivery was on time and professional.
11 de mayo de 2023
Victoria helped me look through the…
Victoria helped me look through the beds catalog and explained the differences between the beds which is the widths and some of the fabric design aspects. All of the beds did exactly what I needed which was to go very high for the nurses and very low for sleeping at night. Very friendly and helpful customer service overall.
8 de abril de 2023
Comfort and Design!
It’s a Canadian company! So happy! The SonderCare Aura Premium bed
is phenomenal! Needed a functional bed and wanted one that didn’t look like a hospital bed, and really hoped it was possible. I googled hospital beds and then saw SonderCare! The design is modern.Victoria was kind, great to talk with and gave customer service that went above and beyond!
The Dream Mattress is super comfortable. The control bar is illuminated and easy to use. Delivery was quick.
9 de mayo de 2023
Awesome all the way around!
There was nothing that I didnt find absolutely top notch with my experience! From the ordering to the customer service, seamlessly awesome! 10/10 HIGHLY RECOMMEND!!
21 de abril de 2023
White glove delivery and setup
White glove delivery and setup was great - Andrew the technician was prompt, very friendly and helpful and very efficiently set up the bed. My wife is enjoying the very comfortable bed and the adjustments are very easy with the handy and very user friendly remote. So far, very pleased with purchase
3 de mayo de 2023
Communication with your representatives…
Communication with your representatives especially Victoria very helpful and professional. Went out of her way to find something that would fit my needs and budget.
1 de mayo de 2023
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