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SO Resi Opiniones 

2475
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We cannot praise Anna enough for all the help and support she has given us throughout our journey so far with So Resi. From the very beginning, she has kept us fully up to date, informed and guide... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sylvana was great at sorting things out. Overall, buying an extra share in my property was a bit slow and complicated. But the direct support from Sylvana in the aftersales team was massively helpful.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an amazing experience. Anna is lovely, gave me all the details at the viewing. She responds to emails quickly. She handed over to Weronika, while away. Weronika was just as efficient. Both... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had brilliant, speedy service from Anna throughout the whole process. Anna communicated consistently to lay out the next steps for us at each stage of the process and we are impressed with the quic... Ver más

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SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes


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4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(2475)

445 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I honestly can’t thank Heidi enough!

I honestly can’t thank Heidi and the whole SO Resi sales team enough for all the support they gave me while buying my dream home.

Heidi was absolutely wonderful from the very beginning. She was incredibly kind, patient and always so lovely to deal with. She had to wait quite a long time while I sorted out my mortgage, and she never once made me feel pressured or rushed. She was just there, patiently waiting and helping me whenever I needed her.

Throughout the whole process, she was always on it, keeping me updated, answering my questions and making sure everything was moving forward. I always felt that I could contact her and she would be there to help.

Buying this home has meant so much to me, and I honestly don’t think I could have asked for a nicer person to accompany me through such an important moment in my life.

Thank you, Heidi, for your incredible patience, kindness and support, and thank you to the whole SO Resi team. You made the whole journey feel so much easier and, most importantly, I never felt alone in the process.

I’m so grateful — I finally have my dream home! ❤️

1 de octubre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hello Laia

Thank you for your wonderful review. We're delighted to hear that Heidi and the SO Resi team were able to support you throughout your home-buying journey. We'll be sure to pass on your kind words to Heidi.

Congratulations on securing your dream home, and thank you for choosing SO Resi. We wish you many happy years in your new home!

Kind regards SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Katie has been so helpful

Katie has been so helpful, friendly and patient, answering all of my (many!) questions and emails along the way. She has kept us updated throughout the process, chased things when needed and made what can be a very stressful process feel so much easier.
Nothing ever seemed like too much trouble, and I always felt that we were in safe hands. Even with all my daily emails and questions, Katie was always lovely and reassuring! 😂
Thank you so much for all your hard work, patience and support in getting us to exchange and completion. We really appreciate everything you’ve done and wouldn’t hesitate to recommend you to anyone looking to sell their property.

30 de septiembre de 2026
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Respuesta de SO Resi

Hello Victoria

Thank you for your wonderful review. We're delighted to hear that Katie was able to support you throughout your sale and make the process feel less stressful. We'll be sure to pass on your kind words to Katie.

Wishing you all the best for the future, and thank you for recommending SO Resi.

Kind regards

SO Resi Sales Hub Team

Valorada con 4 estrellas sobre 5

Sylvana was very professional

Sylvana was very professional. She included me and kept me informed of all communications with my solicitor . With thanks to her was able to complete within the time specified .

29 de septiembre de 2026
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Respuesta de SO Resi

Hi Colleen,

Thank you for your kind feedback. We're delighted to hear that Sylvana kept you informed throughout the process and provided professional support every step of the way.

Kind Regards,

The SO Resi Team

Valorada con 5 estrellas sobre 5

As a first time buyer

As a first time buyer, the process seemed very daunting however I cannot thank Tyler Hendriks enough. She has guided us through every step and has made our experience seamless. Extremely helpful and a lovely person to deal with. Thank you so much Tyler!

29 de septiembre de 2026
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Respuesta de SO Resi

Hello Chloe,

Thank you for taking the time to share your experience. We’re thrilled to hear that, as a first-time buyer, Tyler Hendriks was able to make the process feel less daunting and guide you through every step of your home-buying journey.

Providing clear, supportive guidance is something we pride ourselves on, and it’s wonderful to know that Tyler’s helpfulness, professionalism, and friendly approach helped make your experience a seamless one.

We’ll be sure to pass on your kind words to Tyler, who will be delighted to receive your feedback. Thank you again for choosing SO Resi, and we wish you every happiness in your new home.

The SO Resi Team

Valorada con 5 estrellas sobre 5

I would just like to say thank you to…

I would just like to say thank you to Ayse for the excellent communication throughout our viewing and for making it a straightforward easy experience. She was very professional and very helpful in helping us with our options. The service was excellent.

26 de septiembre de 2026
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Respuesta de SO Resi

Hi Anime,
Thank you for your kind review! We're delighted to hear that Ayse made your viewing experience straightforward and stress-free.
We'll be sure to pass on your lovely feedback to her. Best of luck with your home search!
Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Oh my Gosh 🤩🤩🤩🤩

Oh my Gosh 🤩🤩🤩🤩. It wasn’t an easy journey but I must testify that SO Resi’s staffs are amazing and good. They made every step so easy and confident for us. Thank you so much staffs of SO Resi, we wouldn’t be here if not of your endless and effortless support. We are so happy to partner with you. Thanks so much

26 de septiembre de 2026
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Respuesta de SO Resi

Hi Hannah,
Thank you for your wonderful review! We're so pleased to hear that our team helped make your homeownership journey easier and gave you the support and confidence you needed along the way. Congratulations, and thank you for choosing SO Resi!
Kind regards,
So Resi Sales Hub Team

Valorada con 4 estrellas sobre 5

We just purchased a Shared Ownership…

We just purchased a Shared Ownership Property through SoResi, and the two sales consultants, Sandhiya and Weronika, were fantastic and went out of their way throughout the process, from the initial viewing through to the exchange.

We gave honest feedback on the financial company that they have outsourced the right to buy and financial affordability test to: Metro Finance, who are not transparent in how they carry out the affordability test and appear not to be able to carry out basic addition (as well as putting a lot of pressure on you as buyers). There is a separate review for them, so feel free to check this out.

Our solicitors advised us that the completion team have been known to pull out of a purchase if one does not agree to their timeline; we did not find this. However, we found that their solicitors were not able to exchange on the agreed day.

Overall, we cannot fault the Sales consultancy team, who are more than accommodating and make you feel at ease with the purchase. We felt it was important to let prospective buyers know that Metor Finance's part in the process is anything but smooth and makes the whole situation much more stressful than it should be.

Thanks again to Sandhiya and Weronika for making the purchase run as smoothly as it did :)

26 de septiembre de 2026
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Respuesta de SO Resi

Hi Benjamin,
Thank you for your detailed review.
We're delighted to hear that Sandhiya and Weronika provided such excellent support throughout your Shared Ownership journey and helped make the process as smooth as possible.
We also appreciate you taking the time to share your broader experience and feedback. Your comments are valuable and will be shared with the relevant teams.
Congratulations on your new home, and thank you for choosing SO Resi!
Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Tyler at So Resi has been super!

Tyler at So Resi has been super. Really helpful, kind and the constant questions I had was never too much. She explained the journey and always kept me updated until it was time for the next step on the house buying journey!

11 de septiembre de 2026
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Respuesta de SO Resi

Hi,
Thank you for your wonderful review!
We're delighted to hear that Tyler provided such helpful support throughout your home-buying journey. We'll be sure to pass on your kind words.
Congratulations on your new home, and thank you for choosing SO Resi!
Kind regards,
SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

I want to especially thank Miss Renee…

I want to especially thank Miss Renee and Mrs HUW for the
great support and assistance in dealing with my home hunting. Renee has given me all the advice about my new home throughout the long journey, helping me to get my home.
I am very happy with my new house.

26 de septiembre de 2026
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Respuesta de SO Resi

Hi Maxwell,
Thank you for your kind review!
We're delighted to hear that Renee and Huw provided such great support throughout your home-buying journey. We'll be sure to pass on your lovely feedback.
Congratulations on your new home, and thank you for choosing SO Resi!
Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Katie

Katie was my progression consultant and was really helpful throughout the process. She ensured to keep me in the loop which is was so reassuring during such an uncertain time. As a first time buyer I had so many questions and she was able to answer them all quickly and thoroughly.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hi Chiara,
Thank you for your lovely review!
We're delighted to hear that Katie kept you informed throughout the process and provided the support and reassurance you needed as a first-time buyer.
We'll be sure to pass on your kind feedback.
Congratulations on your new home, and thank you for choosing SO Resi!
Kind regards,
So Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Excellent service from Sandhiya

We’ve had a very positive experience with SO Resi so far. Sandhiya Mohindra has been really helpful, friendly and professional throughout the process. She has always been available to answer our questions, explain the different steps clearly and keep us updated.
The reservation and viewing process for our new home at SO Resi North Acton has been smooth, and Sandhiya has made the experience much easier for us. We really appreciate all her help and support and would definitely recommend her.

5 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hello Cristian

Thank you for your wonderful review. We're delighted to hear that Sandhiya provided such friendly, professional support and helped make your reservation and viewing experience at SO Resi North Acton a smooth one.

We’ll be sure to pass on your kind comments.

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

We had such a lovely experience with…

We had such a lovely experience with the SO Resi team! This was my very first Shared Ownership viewing, so I came with lots and lots of questions - and they couldn’t have been more patient, welcoming and helpful.

They really took their time showing us around, explaining how everything works and talking us through all the details, answering every question, big and small. At no point did we feel rushed or pressured, which I really appreciated.

Buying a home can feel quite overwhelming, especially when Shared Ownership is completely new to you, but the team made the whole process feel much clearer and less daunting. We left feeling safe, reassured, uplifted and genuinely excited about what could be possible for us.

Such a positive first experience - knowledgeable, kind and incredibly supportive. Thank you SO Resi team!

19 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hello Olga

Thank you for your lovely review. We're delighted to hear your first Shared Ownership experience was such a positive one and that our team helped make the process feel clear and reassuring.

We wish you the very best on your homeownership journey.

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Great service

Great service, prompt response to enquiries and swift resolution to queries. Thank you to Sylvana for her support throughout the process.

22 de septiembre de 2026
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Respuesta de SO Resi

Hello

Thank you for your wonderful review.

We're delighted to hear you received prompt responses and that your queries were resolved quickly. I'll be sure to pass your kind comments on to Sylvana, who will be pleased to hear she made a positive difference throughout your journey.

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Malcolm has been incredibly…

Malcolm has been incredibly professional, approachable, and knowledgeable. He took the time to answer all our questions clearly and provided us with valuable information and guidance at every step. His patience, dedication, and willingness to help made the whole process much easier and less stressful.
Thank you, Malcolm, for your excellent service and for going above and beyond to support us in finding our new home. Your professionalism and genuine commitment are truly appreciated.

Lei

24 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hello

Thank you for your wonderful feedback. We're delighted to hear that Malcolm's professionalism, knowledge, and support made such a positive difference throughout your shared ownership journey. Providing clear guidance and making the process as smooth and stress-free as possible is exactly what we strive for, so it's great to know Malcolm was able to do that for you.

We’ll be sure to pass on your kind words to him. Congratulations on finding your new home, and thank you for choosing SO Resi!

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Shared Ownership - great so far!

I was enquiring about purchasing a home through shared ownership and Tyler was so helpful, really made me feel at ease through quite a daunting time. The process has been smooth sailing since and I am looking forward to moving in! Would definitely recommend:)

25 de julio de 2026
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Respuesta de SO Resi

Hello Deanna

Thank you for your lovely review! We're delighted to hear that Tyler was able to put you at ease and make the shared ownership process feel less daunting. It's great to know everything has gone smoothly so far, and we wish you all the very best in your new home.

Thank you for recommending SO Resi!

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

Excellent Service Throughout My…

Excellent Service Throughout My Staircasing Process
I had a very positive experience with Sylvana throughout my staircasing process. She was professional, helpful and supportive, making the whole process much easier to navigate.
She kept me informed, answered my questions and was always approachable whenever I needed assistance. I really appreciate her hard work and dedication in helping me complete my staircasing transaction.
Thank you, Sylvana, for all your help. I would happily recommend your services to anyone going through the staircasing process!

18 de septiembre de 2026
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Respuesta de SO Resi

Hey Aktahfool,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that Sylvana provided such a positive experience throughout your staircasing journey. Her professionalism, dedication and commitment to supporting our customers are qualities we truly value, and it's fantastic to know that she kept you informed and made the process easier to navigate.

We will be sure to pass your kind feedback on to Sylvana, who will be thrilled to hear how much her support was appreciated.

Congratulations on completing your staircasing transaction, and thank you for recommending our services. We wish you all the very best for the future.

Kind regards,

SO Resi Team

Valorada con 5 estrellas sobre 5

Fantastic experience with Piers @ Soresi

We’ve had a fantastic experience with our purchase so far and would like to say a special thank you to Piers Garnham for all his support and assistance from the very beginning.

Piers was incredibly helpful throughout the process, always taking the time to answer our questions, provide guidance, and signpost us to the right people when needed. His patience, professionalism, and quick responses at every stage made the whole experience much smoother and gave us great confidence throughout our purchase.

We’d also like to thank Soresi for their support and for making the process so well organised. Piers efficiently handed us over to the Movers & New Homes team, who were extremely responsive, supportive, and helpful throughout the next stages.

Overall, we’ve been very pleased with the level of service and support we’ve received, and we really appreciate everyone who has helped make our purchase a positive experience. Thank you!

9 de septiembre de 2026
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Respuesta de SO Resi

Hello Jenan

Thank you for your wonderful feedback.

We're delighted to hear you've had such a positive experience and that Piers was able to support you throughout your journey. We'll be sure to pass on your kind words.

Congratulations on your new home, and thank you for choosing SO Resi!

Kind regards

SO Resi Sales Hub Team

Valorada con 5 estrellas sobre 5

I wanted to thank Malcolm for the great…

I wanted to thank Malcolm for the great support and assistance in dealing for our new house hunting. His professionalism and very informative with all the questions and answers we seek. Really recommended when looking for a first time buyer from SO Resi property developer. Keep up the good work.

Nicolas C

11 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Hi Nicholas,

Thank you so much for your wonderful feedback.

We’re delighted to hear that Malcolm was able to provide the support, guidance, and information you needed during your home-buying journey. We’ll be sure to pass on your kind words to him.

Thank you for recommending SO Resi, and we wish you every happiness in your new home!

Kind Regards,

The SO Resi Team

Valorada con 5 estrellas sobre 5

Great feedback and professional…

Great feedback and professional assistance I would like to highlight, especially from Malcolm. I would highly recommend SoResi as a company when looking for a new place to live options and opportunities as well with new developments.

16 de septiembre de 2026
Opinión espontánea
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Respuesta de SO Resi

Thank you for your kind words and for taking the time to leave such a positive review.

We're delighted to hear that you had a great experience with So Resi and that Malcolm was able to provide you with professional support throughout your journey. We will be sure to pass on your feedback to him, as recognition like this is always greatly appreciated.
Hello,

Thank you for recommending So Resi to others looking for new homes and opportunities within our developments. We wish you all the very best in your new home and look forward to assisting you again in the future should you need us.

Kind regards,
The So Resi Team

Valorada con 5 estrellas sobre 5

We had a great experience buying our…

We had a great experience buying our first home with SO Resi. A special thank you to Vanessa Aluko, who was always so kind, warm and helpful throughout the process. She made us feel very welcome and supported from the beginning.

We are so happy with our new home. Thank you, Vanessa, for being part of such a special moment for our family!

11 de septiembre de 2026
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Respuesta de SO Resi

Hello Maria

Thank you for your wonderful review.

We’re delighted to hear that you had such a positive experience purchasing your first home with SO Resi. A special thank you for recognising Vanessa Aluko's support throughout your journey. We’ll be sure to share your kind words with her.

Congratulations on your new home, and we wish you and your family many happy years ahead.

Kind regards

SO Resi Sales Hub Team

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