Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... Ver más
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Consulta las opiniones de los clientes
Had promise…but unfortunately overpriced and poor customer service. Couldn’t fulfil their obligations to pick us up in a reasonable time and made the excuse that it was busy because its a weekend. Aft... Ver más
A good experience. It all went rather smoothly. Would suggest some sort of identification or flag on your van for the return trip as it got quite chaotic at the cruise terminal and it was difficult... Ver más
We arrived on a Sunday morning and everything was explained to me, the luggage was put in the transport and we were taken to the port and dropped off. On the way back into the port the ship docked at... Ver más
Información sobre la empresa
- Aparcamiento disuasorio
- Parking
- Servicio de aparcacoches
- Servicio lanzadera desde y hacia el aeropuerto
Escrito por la empresa
Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.
Información de contacto
Reino Unido
- southamptoncruiseparkingservices.co.uk
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Cruise holiday parking
Great service provided by the company. Instruction to car park clear and easy to follow. Within 5 minutes of completing paperwork our transfer to the port was made. On our return the minibus picked us up within 15 minutes of my text. Our car was ready for us to drive away in when we got to car park. Would use again when we go on a cruise from Southampton.
On arrival everything went to plan but…
On arrival everything went to plan but problems with the pick up leaving me stranded. Eventually made my return journey to collect my vehicle by taxi.
Other firms have vehicles that have identifiable logo's i.e. Penguin.
Most disappointing was the lack of respect and no apology. Lesson learnt.

Respuesta de Southampton Cruise Parking Services
Have used these guys before
Have used these guys before. Get you to your destination there and back as soon as possible and do it well. Drivers friendly.
Excellent service from the team
Excellent service from the team. Although does get super busy on change over days, but handled well. Fast service to and from the ship ports too.
Fantastic service I would certainly…
Fantastic service I would certainly recommend this service. Very professional and we were given clear instructions.
Excellent Customer Service
Great customer service, lovely attitude on the phone, would highly recommend Southampton Cruise Parking Service.
Southampton Cruise Parking
Having made extensive research in to parking for cruise ships at Southampton I picked this company because they appeared to offer the best service at a reasonable cost.
However...
2 days before departure we had still not received information as to where to park or how we would then be transported to the Port. I rang up to be told that because we were a party of 7 we would have to drop passengers and luggage off at the port before the drivers drove the cars to the compound after which the drivers would be driven to the port - similar process on return. Knowing what traffic can be like on cruise departure/arrival dates I was unhappy about leaving most of our party, including small children, unaccompanied at the port whilst I had to drive to the compound and wait for a lift back. Not having been told this arrangement prior to or after booking I asked to cancel the booking. Refund was refused.
I would advice anyone with more than 4 people in the party to look elsewhere.

Respuesta de Southampton Cruise Parking Services
Booking sevice
Good choice of car parking company
The form on the website was easy to complete. We have used this company before and found the transfers were quick and the whole experience stress free.
Booked a 30 night park
Booked a 30 night park, not as cheap as Portsmouth but that was self park, will review on return.
Great service
Great service, drop off and collection well organised
Found them on Facebook provide an…
Found them on Facebook provide an amazing friendly service with clear instructions looked after my car and took us to the port and picked us up from the port when we return with a simple text I would definitely use again
Thank you for a great service
Thank you for a great service today and when we arrived. I wish everyone did a great service like you did and my car was still in the same place I parked it.l will be booking with you again thank you,
I had a very good experience with…
I had a very good experience with Southampton Cruise Parking Services Indoor Car Park. I have used this company three times, and every time I received excellent service. The staff were professional, reliable, and everything went smoothly. I highly recommend this company to anyone looking for cruise parking. Thank you
Very poor service.
Outward to ship went OK, return was not. Followed their instructions, got message saying driver will be with us shortly. After 30 minutes texted firm to say we are still waiting. 10 minutes later they rang saying sorry our driver has broken down. Can we get a taxi which they will pay for. Having just disembarked from QM2 the queue for taxis was huge but we had no option. On arrival at their premises a guy came out to pay the taxi, no apology, no help with our cases (for two pensioners), no nothing. Also it is not 5 minutes away from the dock, more like 15 minutes at least. Not impressed.

Respuesta de Southampton Cruise Parking Services
Southamton Cruise Parking Service
Easy to book, good service, helpful staff
Dropped off car and transfer to port terminal was great.
Sent text message on return and given instructions about our collection.
On return, my car had a flat battery. The staff were very helpful and assisted to get the car started. Thanks very grateful for all the help with the car.
Reception area could do with improvement as looks shabby and we were unsure of where to stand while waiting for transfer at cruise terminal.
Found this to be a good service and that my car was looked after
Easy to use and no worries at all.
Although off site, everything worked smoothly from dropping the car off to transport to the cruise liner. Very helpful and friendly staff.
On return we had to send a text as we were leaving the ship and by the time I had collected the luggage the same driver called me with his location.
The car was ready when we got to the parking area and off we went. Simple and efficient.
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