Southampton Cruise Parking Services Opiniones 

785
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I booked this by mistake and thought I was booking the carpark next to the ship but thought I’d give them a go rather than cancelling. Very happy with the service and returned back to the car with no... Ver más

Valorada con 5 estrellas sobre 5

Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... Ver más

Valorada con 1 estrellas sobre 5

Had promise…but unfortunately overpriced and poor customer service. Couldn’t fulfil their obligations to pick us up in a reasonable time and made the excuse that it was busy because its a weekend. Aft... Ver más

Valorada con 5 estrellas sobre 5

A good experience. It all went rather smoothly. Would suggest some sort of identification or flag on your van for the return trip as it got quite chaotic at the cruise terminal and it was difficult... Ver más

Información sobre la empresa

  1. Aparcamiento disuasorio
  2. también en la categoría
  3. Parking
  4. Servicio de aparcacoches
  5. Servicio lanzadera desde y hacia el aeropuerto

Escrito por la empresa

Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

785 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(785)

185 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy and efficient

The handover process at both ends was smooth and easy, without delay on arrival back in Southampton. The drop off and pick up were straight to and from the car, no walking to pick-up points and the same at the terminal. Easy and would definitely use again.

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Why would you choose to go anywhere…

Why would you choose to go anywhere else, easy to find,great service, car undercover, 5 mins from port easy pick up points. Have used these twice in last 6 months and will never use anyone else again. Use them you will not be disappointed.

16 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Extremely well organised both when dropping off the car and on pick up. Staff very friendly and even drove us into the warehouse when collecting the car so we did not have to stand in the rain.

1 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Excellent service

Very efficient and professional with helpful drivers, clear instruction for leaving and collecting car. Easy to find and a good price. Would definitely use again

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great, stress-free experience with SCPS.

SCPS may only a year old, but from my personal experience, the customer is at the heart of their service. Travel to/from Southampton cruise terminals is rarely a stress free experience. However, SCPS managed to make it so! The staff are really friendly and they did exactly what they said they would do! The hardest part was finding their location as the signs can be easily missed. Thank you.

30 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All in all a very good experience

All in all a very good experience. When I arrived photographs were taken all round the car, the mini bus was waiting and after handing over the keys we were on our way. On return I texted the company as instructed, very straightforward, and immediately received a text back to say the mini bus was on its way. Slight delay being picked up but it is chaotic when you get back from a cruise anyway. Nice touch that the company has a flag at the terminal so you are not constantly looking for the mini bus. The car was parked outside ready for us to leave. Very friendly, efficient staff. A great experience, keep it up. We will use again.

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall Excellent

I’ve never parked in Southampton for a cruise so I looked at Tripadvisor.

Some places were cheaper parking but had bad reviews.

This seemed good, so I used this parking service after reading the reviews on Tripadvisor and they were spot on.

Overall Southampton Cruise Parking Services were excellent.

The guys working there were courteous, efficient, friendly and helpful, both with drop off and collection, so full marks to them and they got my holiday off to a good start and finish!
Yes, there’s a little waiting, but not much.

My car was returned for collection in perfect condition.

My only maim suggestion for improvement is better signage for parking since the place looks like a disused warehouse.

Thanks SPCS and Tripadvisor

16 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cruise parking at Southampton docks.

Very efficient and slick service. Helpful and pleasant staff and the transfers to and from the terminals were quick and the methods of communicating with the operator worked well. I would have no hesitation in using them again.

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Southampton Cruise terminal parking

A decent service for a reasonable price paid. All the staff I cam across were friendly and helpful. The admin was done quickly, and I felt in capable hands.
Our driver Ken, who collected us from the terminal, was very cheerful and a pleasure to be around.

30 de noviembre de 2025
Valorada con 1 estrellas sobre 5

I cancelled as my son is collecting us

I cancelled as my son is collecting us

10 de noviembre de 2025
Logotipo de Southampton Cruise Parking Services

Respuesta de Southampton Cruise Parking Services

Good evening, Richard,

I am surprised to see your review as we have actioned a full refund for you on Nov 11, 2025, 4:32:37 PM GMT. you were entitled to every penny back as you were traveling outside 14 days. so I am a little surprised to see your review. The money should of hit your account as our merchant take up to 5 working days which meant it should of been received before 16th November. Can you kindly re check your bank account and update this review or if the money is not in your account please call us as i can send you a receipt showing the action from this date and we will need to call the merchant.

Valorada con 5 estrellas sobre 5

Excellent company

I would have no hesitation in recommending this company.
The location is perfect and easy to find. Very pleasant and helpful staff. From first contact with enquiry about booking 2 pick-up type cars, 6 people and 15 cases. We were given good information on drop off and pick up procedures, that worked very well. Dropping the cars off was a quick simple process. Driver loaded all the luggage and we had a quick 10 minute ride to our cruise terminal. Driver was very friendly and helpful. Unloading all the cases and pointing out the flag to look out for on our return.
Pick up on our return was the same experience. Only waited 5 minutes at the flag. Driver very helpful and friendly.
Our cars were waiting for us outside the building. They had clearly been stored inside and were in the same condition as we had left them. Very, very good experience and will definitely recommend and use this company again.

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very effecient company.

Very effecient company.
Quickly delivery and collection with no fuss.
Friendly staff.
Car kept under cover.
I will definitely use them again.
Well done.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our First Experience

The staff we met were all very helpful and considerate. The whole experience from Drop Off to Return & Drive Away was very easy and straight forward. Thank you.

1 de noviembre de 2025
Opinión espontánea

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