Sparks WarehouseOpiniones 

Still waiting for my order!

I made an order on 13/07/25, had confirmation that the order has been recieved but nothing since and still waiting to recieve the order...

Company does not supply your orders, does not answer emails on telly lies on the phone. £100 of goods never shipped and had to get money back from visa dispute AVOID AVOID AVOID
Following on, bank dispute, challenged by them even though proof of cancelling emailed to me, forwarded onto the bank. THIS SELLER IS A TO BE AVOIDED AT ALL COSTS

Ordered some bulbs 27 June 2025
Paid for them.
delivery should have been 1-3 July.
Still nothing.
Company not answering emails.

Order never arrived. Sent emails. No reply

First delivery of tube light arrived in smithereens due to minimum packaging. Replacement agreed but took ages to arrive.
Never should have been so difficult.

Not to be trusted...
I needed a Leisure battery quickly and found the right one on their website. This stated the item as available to delivery in 3-4 days. So I placed my order (£230.98). They took the payment on 19th June, but this was taken by Shorters Limited a small husband and wife company that seemingly owns Sparks Warehouse and a few similar businesses. I chased my delivery when I heard nothing and told it was not in stock and had to be ordered from a supplier and they were waiting news from them. I explained my urgency and cancelled my order. I have verbal and written confirmations of this. However, despite this I still have not had any communication from their "accounts team", assuming this is one of the owners in Shorters Limited as they have the money and last filed accounts state 2 staff. In summary, they take your money based on misleading information and then they do not want to give it back to you and you are forced to fight for a refund. I strongly recommend you check them out online. Companies house information tells you a lot about the actual size and set up of this business. I am still out of pocket and trying to get my money back. Don't make the same mistake. I did order my battery from another supplier and it arrived in 2 days.

Amazing quality, super quick delivery and great customer service

Ordered over a month ago been chasing when the driver will be in and nothing called and told it’s a non stock item despite the website given a delivery within three or four days

Have requested money back will go to back in few days to get refund

Excellent product and service

Order placed weeks ago and nothing. Three emails to them now and nothing.

Am reporting to card company to get my money back, and also to Trading Standards.

Wish I’d read these reviews before I purchased from them. Awful company.

UPDATE. Finally got a response on web chat although still no reply to my emails. Still items missing 6 weeks after the order was placed and paid for, but most now received. I still would not deal with this company again

VERY VERY LATE DELIVERY

To MY HOME ADDRESS 🚚🏡🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄

Ordered a cheap bulb in April came in June
What

After waiting for my order with no updates for several weeks, I contacted the company and was told it was on backorder. Resolved the issue by other means and emailed Sparks Warehouse to cancel the order. Received the order several weeks after this, despite my instructions to cancel.

You didnt fulfil the order and when I queried where the missing goods were, you were unable to explain because an employee was absent on leave.
I still do not have an explanation of why the order wasn't fulfilled and I'm left with having to pay an additional shipping charge to obtain the missing part of the order. Delivery took an age too.

waited 1 month for frw light bulbs,when I chased it an automatic email came back saying that they will receive them the next day, I receive the exact same email again and again ...

Return was never processed.

It all started well, my order was delivered in a very acceptable time frame however the sockets were too deep for my back boxes. I contacted Sparks warehouse who responded very promptly and gave me the return instructions. I emailed them a few days after my parcel had been marked as delivered, and they told me it would be 14 to 21 days after receipt of the return. No worries I thought. I chased them after 21 days no reply. Called them, no answer. After another week I submitted a PayPal review, no response. Escalated to PayPal and got my money back luckily, but not the best experience and have lost my future business with them.

I have not received my order yet. Had email saying it was dispatched over a week ago still not turned up. Waiting for customer services to reply to me

Received a faulty light that I cannot use. I spent a lot if money (for a bulb) on this one cos it was exactly what i was looking for. I was excited, waited a long time for Sparks Warehouse to deliver it cos it wasn't in stock. Finally it arrived, and the moment I screwed it in it started flickering. Literally unusable.
I emailed straight away to complain and never heard back.

Absolute disgrace of a company. never again.

2 stars because I got 2 bulbs, nothing more because I didn’t receive the other 2 bulbs. Ordered them all together on the 6th April, it's now the 4th June and they've just cancelled the order and sent a refund through. I emailed them multiple times prior to them cancelling and they just didn’t respond and still haven't responded or even emailed to send a message out of courtesy to let me know they weren't able to provide me with the 2 bulbs I paid for. They just cancelled instead and ignored me. I've waited nearly 3 months for these bulbs and I could have just ordered them elsewhere so they've wasted a lot of my time waiting for something, clearly I wasn't going to get.

Definitely not wasting any money or time with this company for anything else in the future. 👍🏼