Sparks WarehouseOpiniones 

7697
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Ver más

Valorada con 5 estrellas sobre 5

One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Ver más

Valorada con 1 estrellas sobre 5

Be careful - this is scammers! Order # 211221 for SLV track system components was placed on 01-Aug-2025 with committed delivery date to UAE - 15.09.2025. Till now no progress with order. No response b... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 19% de las opiniones negativas

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3,1

Todas las opiniones

(7697)

100 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Delivery poor

Stated that goods had been sent when in fact they had not. This happened before with this company and order was cancelled. I just wish they were more honest regarding delivery times as the goods they sell are great and priced well. I only got delivery after chasing them up asking for a tracking number.

19 de mayo de 2025
Opinión espontánea
Logotipo de Sparks Warehouse

Respuesta de Sparks Warehouse

Hi Adrian.

I am sorry you where not happy with the service provided. Your order was put through to warehouse within 24 hours of placing, however during busier period, delivery can be delayed. We do offer a next day service, but I can see this was not selected.

I can see your order has now arrived and been signed for.

Sorry again you where not happy with the service provided.

Valorada con 1 estrellas sobre 5

A truly awful company to deal with

Update - now at 49 days since they took receipt of my returned items. No response to my 3 emails over the last 2 weeks. No answer to phone calls. No response to this review, despite me submitting further information to verify the purchase well over a week ago. Funny how the recent 5 star reviews got verified straight away.
Anyway, thankfully Chargeback exists. I hope that service costs Sparks Warehouse.
A truly awful company to deal with, avoid at all costs!
I'm refitting my kitchen and needed to replace all sockets and light switches with brass ones. Sparks Warehouse offered the best value for the range I wanted and I was happy with the price. Alarm bells started ringing when the stated delivery date of 2-3 days passed and after a week I got in touch to be told there was a delay with the supplier and stock was expected in another week or so.
Next up I got a despatched email with an expected delivery date, which again passed by without the goods.
When they eventually turned up I was not happy with the quality of the product and so asked to make a return. The return process was explained and I promptly sent them back, signed for and tracked, and delivered on the 17th April. I chased up the refund to be told there was a delay in processing refunds but to expect it in 14-21 days.
21 days passed and nothing, so I chase again, and again, and then after 30 days I get told there is a delay in processing refunds and it should take another 7-10 days, which is the period I am currently in.
Yes, 40 days in total for a straightforward return of a whole order, all the while I am out of pocket and they have my money and the goods. I have no confidence that I will see the refund.
Their communication is also terrible. Just one person answers emails, blaming accounts for the delay. It usually takes a chaser email to get an answer. No one answers the phone either.
An absolutely terrible way to treat paying customers, I will never use them again and I strongly advise others avoid too.

16 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order never fulfilled

My order for lightbulbs was never fulfilled, although payment was taken. It took a considerable time and multiple emails to get the order cancelled and the money refunded.

14 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful. Still not received my goods despite phoning twice and being promised would be prioritised

23 de abril de 2025
Valorada con 5 estrellas sobre 5

I’m really pleased. These bulbs mean I don’t have to replace the light fitting.

I’m really pleased.
Without these 2 light bulbs I would have had to buy a new light fitting for the hallway. Then the matching landing light fitting wouldn’t match any more, and soon a bulb would blow on the landing too, so potentially you have saved me from having to buy 2 new light fittings. Please keep on stocking light bulbs which are not available in shops any longer.

23 de abril de 2025
Valorada con 3 estrellas sobre 5

The light I ordered arrived broken

The light I ordered arrived broken. I emailed to let them know but had no reply. I then had an email with a free light purchase on, I presume to replace the broken one. This was 2 weeks ago and also has not arrived. Feel disappointed with the communication

22 de abril de 2025
Valorada con 1 estrellas sobre 5

no delivery & no response

Ordered an £10 replacement kitchen tube light in March from Sparks Warehouse. Estimated delivery has long passed. No response from the company, no delivery, no refund - don't deal with Sparks Warehouse.

27 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website and quick service

Great website and quick service,
I did get in touch with customer service as I wished to add more items to my order. The advisor was helpful and friendly and the additional products were sent out immediately.

11 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT order from this company

My husband and I ordered replacement bulbs on April 8. I called and Sparks said it would be delivered by April 16th. I have called 3X and no reply (left voicemail twice) It is now April 22nd and still no delivery.

DO NOT USE this company! Horrible service!

21 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I've used Sparks Warehouse on several…

I've used Sparks Warehouse on several occasions now and they have always supplied me with great products at a reasonable price.
Wide selection of components from various manufacturers. Easy ordering online and reasonable prices.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Searched high and low for specific…

Searched high and low for specific bulbs and was continually told they are no longer made. No one had them - apart from this website. Have bought extra for a stock at home

14 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I do NOT advise using this company.

Firstly their delivery promise of a battery was missed.
Emails receive no response.
Telephone calls do not get answered.
Eventually a battery was delivered but NOT the one detailed on the enclosed delivery note!
After more phone calls I was advised they were awaiting stock but did send a freepost return label.
Over a month after placing the order I demanded a refund which took a week to be acknowledged and actioned.
I ordered from another company who despatched the required battery the same day and it was cheaper.
I cannot recommend this company.

2 de marzo de 2025
Opinión espontánea

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