Sparks WarehouseOpiniones 

Provided product which I hadn’t found anywhere else

Fast delivery, as described.

Took over 4 weeks for delivery, no communication, even after phone calls.

Thank you for the rapid secure delivery to NI of a scarce item at a very reasonable price. Your site is easy to navigate and the information is concise. Your chat admin was also helpful and to the point with advice.

Good service although took lo ger than expected to arrive

You can always tell how good a company is when there us a problem which I had, without question the product was replaced foc so this is a trustworthy company.

I ordered some LED replacement bulbs, but unfortunately, they didn’t fit properly in my lamps. I reached out to customer service to see if there was a solution, and they were very helpful, immediately offering me the option to return them. Before I knew it, I received an email with clear return instructions. I really appreciate their hassle-free service and how smoothly they handled my request!

Still waiting received nothing, waste of time & money No answer to emails Stay Clear!

Very Competitive price on the item I purchased coupled to a very speedy delivery service.

I have no received my order yet and no communication with yourselfs about the order

Extremely good and timely service with competitive prices.

Absolutely no problem from start to finish. Excellent service!

Very good condition and a very nice

Where do I start...
I didn't see these reviews before purchasing..

I placed an order that was expected to be delivered between 26th and 28th Feb, I called to ask for an update and was told they come direct from Integral LED, would be about a week into them for them then to reship to me. After the new delivery day arrived i still had any tracking details so I called sparks warehouse, who didn't answer. So I contacted Integral who said the product i purchased was discontinued 6 months prior and there was no stock available to be shipped. Integral asked me to share the sellers information and they confirmed that no company under the name of Sparks Warehouse or telephone number or address could be found on their system. I gave Sparks warehouse another call to get my refund and when they finally answered i explained what I had found out from Integral and they agreed to refund me and would send the order to their accounts... BUT I am yet to receive the refund notification email. They use a shopify website which i know first hand has a button to refund the order and it will send the customer a notification email stating the order is in the process of being refunded. I will now contact my credit card company to obtain my refund.

Got what I wanted a really lovely unusual bulb.
Would be 5 but it took at least 2 weeks to arrive, would be good to have an Email explaining if there is a delay. Or if 2 weeks is normal just say so up front.
I’ll be buying again though because I love the bulbs 🤩

Perfect. Good customer service.

Because the Tubes I was looking for are, more or less, obsolete Sparkes sent me two that were from different manufacturers. When illuminated they weren't an identical colour. Sparkes then sent two undranded Tubes as replacement. They were perfect. All this was done at no extra charge. Couldn't ask for a better service

It was only a small order of a strip light bulb, but never the less it was still an order. It didn't arrive and on trying to see where it was, it's been farcical. Had one response from a chap called Damien Riney, ( chief executive officer supposably) to get back to me asap. Nothing. So far there's been no answer to my emails requesting a refund or anything else. Very poor.

SCAMMERS. BEWARE!
Sparks Warehouse has over £500 of my money for goods that were returned to them (signed for) on 2nd December and are now not responding to me. I am in the process of getting my money back via the credit card company.

From start to finish the experience has been farcical. Placed an order on 16th October for items from two separate ranges. Only part of the order turned up, no communication about the missing elements. Emailed Sparks Warehouse to ask where the items were and was told I'd receive them early November. They still didn't turn up. Called Sparks Warehouse to chase the delivery again, and was told the goods were delayed "in the Far East".

On 19th November when the goods still weren't in the country, I requested to cancel my order and return the partial delivery I'd received (I wanted to check the colour match across the two different ranges so I couldn't fit the items I'd received without having seen the missing ones). I received an email telling me the address to send the items to. I sent the items at my own considerable cost (I think it was around £25) and they were signed for by Sparks Warehouse on 2nd December.

I heard nothing about the return so I emailed to chase on 12th December and was told that returns take 21-28 days! An absolute cheek after all the incompetence so far. And that I'd receive a confirmation when they got round to it. Surprise surprise, the confirmation never came. At some point during this time, they refunded a small part of the amount owed (around 1/6th of the outstanding sum). Very strange. On 4th February I emailed yet again to ask what was going on and received a brief email back from Gareth Evans to say he would follow up with accounts and that's the last I've heard from them. I emailed again on 11th February to chase the money one final time but haven't received a response. I'm now having to go through my card provider to claw back my money from these con artists. I don't believe it's a genuine mistake. If it was, they wouldn't be ignoring me.