Orchid-Vanilla Pods | Spice-Land Wholesale Opiniones 

90
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to order, e-transfer was a little confusing. The vanilla beans are always wonderful. Order's are filled and shipped quickly.

Valorada con 4 estrellas sobre 5

Everyone ships using courier services like Canpar, FedEx, Purolator. Usually, Canada Post is faster and the package rarely has to be picked up elsewhere. In spite of courier service, the bean... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great company! Service was smooth from placing an order to receiving it. Was shipping promptly and packed with care. It arrived fast! I haven’t opened the vacuum sealed package yet but the beans appea... Ver más

Valorada con 5 estrellas sobre 5

As usual, my newest shipment of your Madagascar Pompona, Mexican cure vanilla beans is among the best I have ever seen, from any distributor. This is my third order of this particular vanilla bean, a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de especias

Escrito por la empresa

At Spice-Land Wholesale, we bring you premium, organically farmed and sustainably sourced vanilla products straight from trusted growers in Madagascar, Uganda, Indonesia, and Papua New Guinea. Based in Toronto, Canada, we supply vanilla beans, vanilla powder, vanilla caviar, and vanilla sugar to bakeries, breweries, distilleries, cafes, and home creators across North America. We believe in honest sourcing, fair pricing, and helping businesses and individuals switch from artificial to natural ingredients. Every product we ship is backed by our quality guarantee and straightforward customer service. Whether you’re buying in bulk or starting small, we’re here to support your journey.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(90)

62 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy ordering and super quick delivery

Easy ordering and super quick delivery. Very high quality beans!

11 de febrero de 2026
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Allison! We are so glad you found the ordering easy and the delivery fast. We are happy to hear you love the quality of the beans. We appreciate your continued support!

Valorada con 5 estrellas sobre 5

Order was excellent.

2 de febrero de 2026
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Gerry! We are glad you are happy with your order. We appreciate your support!

Valorada con 5 estrellas sobre 5

I love ordering from yall

I love ordering from yall. Easy and great value.

22 de enero de 2026
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Stacy! We love having you as a customer. We are glad you find the ordering easy and the value great. We appreciate your support!

Valorada con 4 estrellas sobre 5

Weight was less than I ordered

My order arrived on time and packaged great. I ordered 16 oz and it weighed in at 15.8 with the packaging.
I emailed the company and they have offered 2 avenues of correcting the difference. Great customer service.
Vacuumed sealed does not loose weight. This is my 6th package from different places and they always weigh what I ordered or more

14 de enero de 2026
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you for your feedback, Cassey! We are sorry about the slight weight difference. Vanilla beans can lose a bit of moisture during transit depending on weather and temperature conditions. We are glad we could offer solutions to make it right. We appreciate your understanding and kind words about our customer service!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, top quality vanilla products. Love this company.

14 de enero de 2026
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Heather! We are so happy to hear you love our service and products. We appreciate your kind words and support!

Valorada con 4 estrellas sobre 5

Madagascar Vanilla Bean Powder

I ordered Madagascar vanilla bean powder Gourmet first grade and I am pleased at how fine it’s ground. I used it in my morning coffee. It smells amazing and tastes great. It doesn’t dissolve in liquids but I expected that. I used some of it to infuse in raw Buckwheat honey and will wait a few weeks. I would definitely purchase again.

31 de diciembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Nellie! We are so glad you are enjoying the Madagascar vanilla bean powder in your coffee and experimenting with the honey infusion. That sounds delicious! We would love to hear how it turns out. Thank you for your continued support!

Valorada con 5 estrellas sobre 5

Trop pressé pour moi ! (La demande d'avis)

Je ne sais pas, j'ai voulu acheté de la vanille sur le Web, depuis je reçois des demandes pour savoir comment ils ont fait, et tout et tout. J'ai achété il y a6 jours, j'ai reçu 6 courriels, confirmation d'achat, confirmation d'emballage, confirmation d'envoi, confirmation comme de quoi que le colis est en route et 2 demandes pour savoir comme ils ont fait et probablement comment était le produit... faut-il préciser que je ne l'ai pas reçu encore et pas cuisiner alors pas de presse !! MISE À JOUR, j'ai reçu les fèves en questions, sentent vraiment bonnes ! Maintenant pour la saveur.... comme je disais, ça sent bon. Ça aura pris 2 semaines pour la réception, mais ce n'étais pas moi qui était pressé :-)

23 de diciembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Bonjour,

Merci d’avoir pris le temps de partager votre expérience, et désolé pour la gêne causée par le nombre de courriels.

Certaines notifications sont automatiques et essentielles (confirmation de commande, préparation, expédition, suivi), afin de vous tenir informé à chaque étape. Les autres messages servent à améliorer notre service, mais nous comprenons tout à fait que cela puisse sembler excessif. Nous allons faire de notre mieux pour réduire ces courriels à l’avenir.

Bien sûr, vous avez raison : tant que le produit n’est pas reçu et utilisé, il n’y a aucune urgence.
Une fois que vous aurez reçu votre commande et testé la vanille, si vous êtes satisfait du résultat, nous vous serions très reconnaissants de mettre à jour votre avis ou votre note.

Merci encore pour votre patience et votre compréhension.

Valorada con 5 estrellas sobre 5

Amazing quality and customer service

I have ordered everything that is on the website over the year. Amazing value. Amazing products. I cannot recommend this company more. Super fast shipping. 5 star quality. I will definitely be ordering more

15 de diciembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Madison! This means the world to us. We are thrilled you have tried so many of our products and love the quality and value. We appreciate your support and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Caring patient customer support when i…

Caring patient customer support when i had a glitch on the payment side.

17 de diciembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Raelynne! We are glad we could help sort out the payment glitch for you. Taking care of our customers is what we do. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

The best!!!

12 de diciembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, La Bise! We truly appreciate your continued support and kind words. It is always a pleasure working with you!

Valorada con 5 estrellas sobre 5

Good product

Good product. Prompt delivery. Will order again.

17 de noviembre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Russ! We are glad you are happy with the product and delivery. We look forward to serving you again!

Valorada con 4 estrellas sobre 5

Delivery was in a timely fashion.

Delivery was in a timely fashion.. I ordered the b grade for infusing. I found they were a little on the dry side. I have ordered b grade before from a different company and seemed fresher

26 de octubre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you for your feedback, Diana! We are glad the delivery was timely. We are sorry to hear the Grade B beans were a bit drier than expected. Extract grade beans do have lower moisture than Gourmet Grade A, but they should still work well for infusing. If you ever have any concerns with your order, please reach out to us directly and we will make it right. We appreciate your honest feedback!

Valorada con 5 estrellas sobre 5

Easy to order online and the…

Easy to order online and the description of the vanilla beans were helpful. Picked up my order and the gentleman was friendly on the phone and in person . This is the 2nd time I have ordered from here and will continue to do so.

27 de octubre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Hennie! We are so glad the ordering process was easy and the descriptions helped you find what you needed. It is always a pleasure to connect with our customers, whether on the phone or in person. We appreciate your continued support and look forward to serving you again!

Valorada con 5 estrellas sobre 5

I love the products and the company

I love the products and the option to buy wholesale. I have ordered both ways and the product either way is absolutely amazing.

26 de octubre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Teresa! We are so happy to hear you love the products and enjoy the flexibility of both retail and wholesale options. We appreciate your support and kind words!

Valorada con 5 estrellas sobre 5

Always a positive experience

Always a positive experience, quality, customer service as well as quick delivery.

Thank you
Monique

2 de octubre de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Monique! It is always a pleasure working with you. We are so glad you are happy with the quality, service, and delivery. We appreciate your continued support!

Valorada con 5 estrellas sobre 5

5☆ Site

It's local. Good prices & price compare. Knowledgable & polite staff. Expansive product selection for different culinary applications. Cares about the farmers & product.

18 de agosto de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, Franki! We are so glad you appreciate what we do. Supporting our farmers and offering quality products for every culinary need is at the heart of our business. We are proud to be local and we appreciate your support!

Valorada con 4 estrellas sobre 5

Good prices, fast, easy, Canadian

Everyone ships using courier services like Canpar, FedEx, Purolator. Usually, Canada Post is faster and the package rarely has to be picked up elsewhere.
In spite of courier service, the beans came fast, wrapped nice-nice. Juicy looking.
Taste? The jury is out for around six to eight months.

I'm experimenting. I've made 3 batches of vanilla extract. One all Tahitian, one all Ugandan, and to use up the 5 left from each pack, a T/U mix.

I'll update you in 2026!

31 de julio de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much for the detailed feedback, Margaret! We appreciate your kind words about the pricing and packaging. We totally understand the courier preference, and we always try our best to get orders to you quickly. We love that you are experimenting with Tahitian, Ugandan, and a mix. We would love to hear how they turn out in 2026!

Valorada con 5 estrellas sobre 5

Great price. Fast shipping!

I love that coop pricing gets us such a good price for the vanilla beans. And they were shipped right away. Very happy

25 de julio de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, P McLean! We love our co-op community and are so glad you are enjoying the great pricing and fast shipping. We appreciate you being part of it!

Valorada con 5 estrellas sobre 5

Great Service!!

Very simple to purchase great v-beans at a great price!!

29 de junio de 2025
Logotipo de Orchid-Vanilla Pods | Spice-Land Wholesale

Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale

Thank you so much, DSam! We are glad the ordering process was easy and you are happy with the beans and the price. We appreciate your support!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más