The communication was great, I got everything in my order and a great substitute for the out of stock item. Everything was great, will order again
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great company! Service was smooth from placing an order to receiving it. Was shipping promptly and packed with care. It arrived fast! I haven’t opened the vacuum sealed package yet but the beans appea... Ver más
Everyone ships using courier services like Canpar, FedEx, Purolator. Usually, Canada Post is faster and the package rarely has to be picked up elsewhere. In spite of courier service, the bean... Ver más
La empresa ha respondido
As usual, my newest shipment of your Madagascar Pompona, Mexican cure vanilla beans is among the best I have ever seen, from any distributor. This is my third order of this particular vanilla bean, a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Spice-Land Wholesale, we bring you premium, organically farmed and sustainably sourced vanilla products straight from trusted growers in Madagascar, Uganda, Indonesia, and Papua New Guinea. Based in Toronto, Canada, we supply vanilla beans, vanilla powder, vanilla caviar, and vanilla sugar to bakeries, breweries, distilleries, cafes, and home creators across North America. We believe in honest sourcing, fair pricing, and helping businesses and individuals switch from artificial to natural ingredients. Every product we ship is backed by our quality guarantee and straightforward customer service. Whether you’re buying in bulk or starting small, we’re here to support your journey.
Información de contacto
2660 Islington ave, M9V2X5, Etobicoke, Canadá
- 6472479202
- contact@spicelandwholesale.ca
- spicelandwholesale.ca
4,7
Excelente
87 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ease of ordering
Ease of ordering, and great clear communication with any potential delays, and finding solutions to our needs!
20 de junio de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Thank you so much, Derek! We really appreciate your kind words. Clear communication and finding solutions for our customers is what we strive for. It is a pleasure working with you!
Madagascar Pompona, Mexican cure beans are beautiful!
As usual, my newest shipment of your Madagascar Pompona, Mexican cure vanilla beans is among the best I have ever seen, from any distributor. This is my third order of this particular vanilla bean, and I was happy to see the same quality of beautiful beans I got previously. I just love this bean variety! They are long, plump and moist, and the smell is intoxicating! They are versatile enough to pair with any type of spirit, and they always produce a rich, fragrant extract. I appreciate the speedy delivery. Thank you!
29 de mayo de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Thank you so much, Cynthia! This made our day. We are so glad you love the Madagascar Pompona Mexican cure beans. They really are something special, and it is wonderful to hear they are working beautifully for your extracts. We appreciate your continued trust in us and look forward to serving you again!
Fantastic Beans
Arrived in good time, exactly as described and as always excellent quality.
16 de mayo de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Thank you so much, Tracy! We are so happy to hear the beans arrived on time and met your expectations. We appreciate your continued support!
so far i have been totally pleased with…
so far i have been totally pleased with the customer service. i look forward to my shipment
21 de mayo de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Thank you so much, Kelly! We are thrilled to hear you are pleased with our customer service. We hope you love your order when it arrives. Enjoy!
Quick response time
Quick response time. I got a direct answer to my question which facilitated my placing an order immediately. The Purchase Order e-mail was clear and easy to navigate. Live Chat and e-mail were a good combination of communication. Thank you!
16 de mayo de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Thank you so much, Nellie! We are so glad the live chat and email worked well for you. Clear communication is important to us, and we are happy it made your ordering experience easy. We appreciate your support!
Issue resolved quickly
At first, I was caught by their anti-bot and scam system, but after emailing their support, they were able to fix the issue quickly. So I'm no longer blocked incorrectly.
22 de abril de 2025
Opinión espontánea
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
We’re sorry to hear about your experience. We want to clarify that we do not block anyone from visiting our website—it’s not in our control to restrict access arbitrarily. However, to protect our customers from increasing online scams, our website has automated security measures in place. These systems may redirect bots, VPN users, or suspicious traffic to a block page as a precaution, as scammers often hide behind VPNs and automated tools.
If you believe this has happened to you by mistake, we sincerely apologize for the inconvenience. Please email us at contact@spicelandwholesale.ca with details, and our team will resolve the issue immediately. Your satisfaction and security are our top priorities.
Thank you for bringing this to our attention.
A very nice company.
The beans arrived in good order. They were well packaged and in good condition. A good value. Highly recommend.
15 de febrero de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Hi Elan,
Thanks for the kind words! We’re glad the beans landed safe and sound—and that your wallet is still smiling. Enjoy every slice, scoop, or sip you make with them. If you need anything else, just give us a shout.
— Orchid-Vanilla Pods 🙏
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Hi Kellie,
Great beans, great price, quick trip to your door—that’s our goal every time. Thanks for letting us know we hit the mark! When you’re ready for more, we’ll be here and ready to pack.
— Orchid-Vanilla Pods 🙏
Always Excellent!
I love the vanilla co-op experience with Spiceland! The prices are excellent and the product is always great quality. I am a repeat customer many times over
15 de abril de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Hi Sarah,
Co-op friends like you keep us going. Thanks for coming back again and again. We’ll keep the prices low and the beans top-notch so every batch feels like a win. See you at the next sale!
— Orchid-Vanilla Pods 🙏
My go to for Vanilla Beans
Always helpful, reliable, fast and consistent quality!
My go to for Vanilla Beans
10 de abril de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Hi Jenna,
“Go-to for vanilla beans” made our day—thank you! We work hard to stay helpful, fast, and steady on quality. Reach out any time your pantry needs a refill.
— Orchid-Vanilla Pods 🙏
Quick shipping
Quick shipping! Delivery was within 2 weeks. Product was well.packaged
2 de abril de 2025
Respuesta de Orchid-Vanilla Pods | Spice-Land Wholesale
Hi Jen,
Two-week delivery and a snug package—mission complete! Enjoy those beans, and let us know if there’s anything else we can do. We’re always happy to help.
— Orchid-Vanilla Pods 🙏
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.