The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Ver más
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Consulta las opiniones de los clientes
Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Ver más
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Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the... Ver más
La empresa ha respondido
We can recommend Stannah, for its sales force being understanding of needs. The finished installation lives up to the best expectations. If you have a new stair carpet, do not expect the fitters to pr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Información de contacto
Watt Close, SP10 3SD, Andover, Reino Unido
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Excelente
6 mil opiniones
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Life improvement and safety !
Stannah Stair lift has improved my life 100%!! I feel very safe using the Stannah stair lift!
I am very impressed and grateful for the professionalism, friendliness and effectiveness of all personal I dealt with, from the first contact by phone, to the Assessor’s visit, the Electrician and Engineer who installed the Stair Lift making sure I was satisfied and safe with the installation!
Your commitment to the customer is unparalleled!
My gratitude again to everyone of you!!
(Mrs M C Rowe)
commitment
11 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear the stair lift has significantly improved your life and that you feel safe using it. We appreciate your kind words regarding the professionalism and effectiveness of our team, from your initial contact to the installation. It's wonderful to know our commitment to you is unparalleled. Thank you for your gratitude!
Elliot was on time and did a great job
Elliot was on time and did a great job, Thanks.
20 de marzo de 2026
Respuesta de Stannah UK
We appreciate you sharing this fantastic feedback and the five stars. We are so glad to hear you received great and timely service.
Timely effective service from Eddy
Timely effective service from Eddy
Reliability is something I value greatly
20 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that you received timely and effective service. We value reliability and appreciate your positive feedback very much.
Great result, after a while
It took three goes to get the stair lift installed right - including a fire in the Stannah factory!. Through the rather elogated process, the Stannnah sales rep was attentive and helpful, and I found all contact with Stannah to be courteous, prompt and supportive. The machine itself works fine - we are pleased to have it.
20 de marzo de 2026
Respuesta de Stannah UK
We appreciate your feedback and are pleased the stairlift is working well for you now. We regret the installation challenges and the incident at our factory. Thank you for your patience.
Service professional and friendly
16 de diciembre de 2025
Respuesta de Stannah UK
We appreciate you sharing your experience; we are so happy to hear that our service was professional and friendly.
No problems
No problems . Installer was most friendly and competent. Stairlift works as promised.
14 de marzo de 2026
Respuesta de Stannah UK
We appreciate your positive feedback on the installer's friendliness and competence. We're happy to hear that the stairlift works as promised and that the installation process was smooth.
Respuesta de Stannah UK
Thanks for your positive review.
Respuesta de Stannah UK
We're happy to hear that our service met your expectations with promptness and a thorough cleaning job. Thank you for your positive feedback!
The engineer arrived very promptly
The engineer arrived very promptly. He was extremly helpful and well mannered and managed to sort the problem out in a very short time. He is credit to the company.
19 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that the engineer was prompt, helpful, and efficient in resolving the issue. We appreciate you acknowledging their excellent service and value your positive feedback.
Service done 5 months late
Service done 5 months late . Not connected before hand to arrange a date .Service Engineer just turned up , he was lucky I was in .He was pleasant and polite and carried out the service very professionally .
18 de marzo de 2026
Respuesta de Stannah UK
Thank you for your feedback, and please accept our sincere apologies for the delayed service and lack of prior contact. We understand this wasn’t ideal and are sorry for the inconvenience.
We’re glad to hear the engineer was polite and carried out the service professionally. Your comments have been shared with the branch management so we can improve our communication going forward.
The engineer arrived within the given…
The engineer arrived within the given time slot. He was friendly and helpful in explaining what he was doing.
19 de marzo de 2026
Respuesta de Stannah UK
We appreciate you taking the time to leave us this positive feedback! We're happy to hear that the engineer arrived on time and was helpful in explaining the process.
Excellent service
From the moment I called to arrange a quotation stannah was superb. The sales man was fantastic and knowledgeable and helpful and not in the slightest pushy. We was kept updated and the fitters were both friendly / hardworking and polite and very clean. Highly recommend stannah to anyone wanting a stairlift.
19 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear about your superb experience with us, from the initial call to the installation. It's great to know that our team was knowledgeable, helpful, and respectful. Thank you for recommending us!
Polite efficient service
Polite efficient service with all my queries answered and addressed.
19 de marzo de 2026
Respuesta de Stannah UK
Thank you for your positive feedback; we appreciate it. We're happy to hear that our service was efficient and that we addressed your queries well.
Respuesta de Stannah UK
Thank you for your positive review.
First class service from the estimator…
First class service from the estimator and the fitting staff
18 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that you received first-class service from our team. Thank you for your positive feedback and kind words.
Absolutely trouble free installation
Absolutely trouble free installation. Almost dust free,
I have already sent in a review.
13 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that the installation was trouble-free and almost dust-free. Thank you for taking the time to share your positive experience with us!
very professional
12 de marzo de 2026
Respuesta de Stannah UK
Many thanks for taking the time to leave a review.
The service from start to finish was…
The service from start to finish was easy as a customer.
Notification of a date, engineer arrived on time.
No issues at all.
Thank you
13 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that you had a seamless experience! Thank you for acknowledging our punctuality and smooth service. We appreciate your positive feedback!
The engineer,very personal but got on…
The engineer,very personal but got on with the job.
18 de marzo de 2026
Respuesta de Stannah UK
We're glad you enjoyed your experience. It's great to hear the engineer was both personable and efficient. Thank you for your feedback.
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