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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Package arrived within the expected time frame. Communication with Stapehill workshop was excellent. Packaging was exceptional and the mantle shelf withstood the rigors of transport by Royal Mai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered a mantel beam for our soon to be installed wood burner. Although not yet installed the shelf itself is gorgeous. It arrived very well packaged with complete instructions. We can only b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service from Stuart was fantastic and the mantel was superb. I originally ordered the wrong size, which was completely my fault, but Stuart refunded the difference and sent me the correct order.... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience with Stuart from start to finish. We needed a bespoke mantle to fit an awkward situation so we sent Stuart a photo and measurements. He replied on the same day with helpfu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles

Escrito por la empresa

Stapehill Workshop is a small business specialising sustainable oak, walnut and painted fireplace mantles, floating shelves, custom oak rope swings, personalised oak products, and unique handmade furniture. It is run by me, Stuart Poole and my partner Jackie, at our rural country workshop in Romsey, Hampshire, UK. I have a passion for woodwork and love to create unique products that last a lifetime. All items are handmade by me personally with great attention to detail, using only sustainable materials and timbers from mills supported by the FSC.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic item

Fantastic item, very good quality at a fair price and extremely well packaged.

18 de marzo de 2026
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Respuesta de Stapehillworkshop

Thank you so much Steven, Very happy you are pleased with it. All the best

Valorada con 5 estrellas sobre 5

Beautiful mantle shelf…

Package arrived within the expected time frame.
Communication with Stapehill workshop was excellent.
Packaging was exceptional and the mantle shelf withstood the rigors of transport by Royal Mail.
Lovely mantle shelf. Exactly what we wanted. Beautiful wood.
Thank you

11 de marzo de 2026
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Respuesta de Stapehillworkshop

Hi Deborah,
Thanks for the lovely review, so please you are happy, it was a pleasure making this for you. All the best. Stuart

Valorada con 5 estrellas sobre 5

Great service and fantastic product

The service from Stuart was fantastic and the mantel was superb. I originally ordered the wrong size, which was completely my fault, but Stuart refunded the difference and sent me the correct order. Having a mantel that can be installed close to the heat source enabled me to lower the TV significantly. The mantel acts as a fantastic heat deflector and I've had no issues since installing it (1 year ago).

9 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stuart was kind enough to respond to my…

Stuart was kind enough to respond to my email when I was seeking advice, and he did so in a way that clearly put my best interests first — even though it meant I wouldn’t be purchasing his own product. That level of honesty and integrity is rare. A true gentleman who prioritised giving the right advice over making a sale. Exceptional customer service throughout.

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Easy to use website very clear explanations on products.
Emailed when the product was finished and with parcel force. Still in packaging as do not want to open until it gos on the wall. So I can update as soon as I have seen it. Now unwrapped very good quality good instructions would highly recommend.

21 de noviembre de 2025
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Respuesta de Stapehillworkshop

Hi James, Thanks again for your valued order. Happy Christmas, Stuart

Valorada con 5 estrellas sobre 5

Wow!

Wow! What an amazing product! We ordered the mantle and a shelf. Fantastic piece of oak and extremely well finished. Couldn’t be happier.

27 de noviembre de 2025
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Respuesta de Stapehillworkshop

HI Chris, they were a pleasure to make for you. I work very hard to provide the highest quality products and I love hearing when its appreciated. All the best and have a wonderful Christmas.
Stuart

Valorada con 5 estrellas sobre 5

Nice mantel

Great idea to avoid the ubiquitous fake stoneware ones. Nice finish and supplied primer only so we could paint the heatshield to match. Good service prompt delivery.

27 de noviembre de 2025
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Respuesta de Stapehillworkshop

Hi Kenneth, Thank you so much and have a Happy Christmas. Stuart

Valorada con 5 estrellas sobre 5

I had a great experience with Stapehillworkshop

I had a great experience with Stapehillworkshop. The mantle shelf was as described and of great quality, and delivered in a nice protective package. Stuart provided friendly and timely communication throughout. Would recommend.

29 de octubre de 2025
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Respuesta de Stapehillworkshop

Just what I love to hear, I am super pleased your happy :) Thank you

Valorada con 5 estrellas sobre 5

Great product

Great product, very happy with the Mantel, workmanship is top quality. Easy to assemble and quick delivery. Only way I could have got the TV above the fireplace.

19 de noviembre de 2025
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Respuesta de Stapehillworkshop

Hi Steven, So pleased your happy with it. many thanks Stuart

Valorada con 5 estrellas sobre 5

This is a great company

This is a great company, very high quality workmanship and delivered when promised.

13 de noviembre de 2025
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Respuesta de Stapehillworkshop

Hi Andy,
So pleased your happy with my work,
Thanks
Stuart

Valorada con 5 estrellas sobre 5

Solid Oak Mantel

I purchased a Solid Oak Mantel in Jacobean finish. I wanted a custom size and Stuart dealt with my enquiry in a polite and efficient manner.
This was delivered on time and well packaged.
The mantel is of impressive quality and finish and came with all the fittings.
Very impressed with Stapehill Workshop and would have no hesitation in recommending to others.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Stapehillworkshop

Hi David, Just what I love to hear, many thanks Stuart

Valorada con 5 estrellas sobre 5

Good quality shelf

Arrived on time, very well packaged. Well built sturdy shelf made with care. Fixings good, took a while to put up but that was down to my wonky wall not the shelf. It’s definitely not going anywhere now it’s on, it’s solid. Looks good very pleased with it. Would highly recommend.

27 de octubre de 2025
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Respuesta de Stapehillworkshop

Hi Stella,
So pleased you are happy with it, it was a pleasure to make it for you.
All the best
Stuart

Valorada con 5 estrellas sobre 5

Super helpful and great quality mantel…

Super helpful and great quality mantel shelf. Very happy with my purchase and would recommend 💯

28 de octubre de 2025
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Respuesta de Stapehillworkshop

Hi Aimee,
Thank you, loved the pic you emailed me too, looks great.
Stuart

Valorada con 5 estrellas sobre 5

Love our mantel shelf

Great service and product.
The mantel shelf arrived very well packaged and in perfect condition. My husband put it up without any problems.

14 de octubre de 2025
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Respuesta de Stapehillworkshop

Hi Annie, Thank you, I am very pleased you like it. Stuart :)

Valorada con 5 estrellas sobre 5

Great product & made to measure

Great product made to measure! The packaging was impressive and protected the item very well. Yet to fit it but looks reasonable straight forward.

10 de octubre de 2025
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Respuesta de Stapehillworkshop

Hi Colin, Thank you very much for your review, Stuart

Valorada con 5 estrellas sobre 5

Black fireplace mantel

Purchased black mantel to complete refurbishment of living room.
Arrived within timeline promised and great communication from Stuart. Great quality and looks lovely
Might have to order another one for the dining room!

11 de octubre de 2025
Opinión espontánea
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Respuesta de Stapehillworkshop

Hi Tracey,
Thank you for letting me know your happy with your mantel, and thanks for emailing me the pics of it in place, looks lovely.
Thanks again
Stuart

Valorada con 5 estrellas sobre 5

Black slate effect mantel

I had been searching for months to find a non combustible mantle and had been to so many showrooms and had samples delivered but all of them looked fake. Then I found Stuart’s workshop and asked for samples in the black slate effect . It was a brilliant match but I was still a bit wary of buying such a large item over the internet without seeing the whole mantle . Stuart liased with me about size and spacing for drill holes etc and basically reassured me . The final result was everything I wanted and I would recommend this product to you

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Stapehillworkshop

Thank you so much for the review David,
All the best,
Stuart

Valorada con 5 estrellas sobre 5

Delighted customer x

We wanted a bespoke oak beam for our newly installed wood burner fireplace. We found Stuart’s workshop on line. He was incredibly helpful from the first contact and kept us updated throughout the process of order and to delivery. We did not want a false beam but needed heat safety. The beam that Stuart made for us with the heat shield is a work of art! It looks stunning and finished off our fireplace perfectly. I would not hesitate to recommend him. First class craftsmanship - so rare these days! Thank you Stuart x

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Stapehillworkshop

Hi Lisa,
Thank you so much for taking the time to leave a review, it really means a lot to me. I’m so pleased you’re happy with it, and I absolutely loved seeing the photo you emailed me, it looks beautiful!
Thanks again
Stu :)

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