Staples UK Opiniones 16.560

TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

First part of order arrived next day at no extra charge - delivery was free because of value of order. The remaining ‘out of stock’ items took another four days, so not too long to wait for. All items... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having made a mistake in ordering and paying online, I immediately contacted your customer care section. They dealt speedily with the problem despite the order already having gone to despatch. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

🌟 Excellent service and perfect products from Staples! I ordered a desktop pen and pencil holder 🖊️, A4 paper 📄, A4 envelopes ✉️ and a nice diary 📓. Everything arrived quickly, well pack... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The delivery Courier ( DPD) said no one was home. The photo they sent allegedly proving this was not even my House. Maybe Staples should use a different delivery service ? They have confirmed a refund... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de oficina
  2. Tienda de mobiliario para oficinas

Sobre Staples UK

Escrito por la empresa

Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.

Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)

STAPLES UK

Escrito por la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service

Great service

30 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Easy to speak to on the phone,

Easy to speak to on the phone,
Delivery crews very friendly

30 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. Easy ordering system. All office needs in one place

30 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Prompt next day delivery

Prompt next day delivery, all without drama

30 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

quick delivery

30 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

The ink was a good price

The ink was a good price, it was what I ordered and it arrived quickly

29 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 2 estrellas sobre 5

sent broken bacofoil dispenser sent me…

sent broken bacofoil dispenser sent me a refund

27 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We are sorry to hear of issues with your item, I can see a full refund has been issued. Sincere Apologies for the inconvenience caused by this. Kind regards, Staples team.

Valorada con 1 estrellas sobre 5

Goods have still not been delivered

Goods have still not been delivered.
If I receive nothing by tomorrow, I shall expect a full refund.

27 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. Order tracking is available via your online account under the order history. I can see a refund has been issued on this order. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Valorada con 5 estrellas sobre 5

Great Service

29 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Perfect from start to finish

Perfect from start to finish

29 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 3 estrellas sobre 5

Food products ( biscuits) were not…

Food products ( biscuits) were not packed properly.
I was asked to send pictures. I feel it is total lack of trust for a long standing customer, hence no need to waste my time. I think I have sent an email to that effect- for me this matter is now closed.

28 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. I can see we are awaiting a response to email requesting images of the item. Once received, we can investigate this matter. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Valorada con 4 estrellas sobre 5

Very efficient and polite when…

Very efficient and polite when correcting a wrong order I had received. Quick to send the correct item which arrived earlier than expected.

27 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 3 estrellas sobre 5

I would have given 5 stars had both…

I would have given 5 stars had both small bathroom bins I ordered had been perfect- one was, one had a wonky lid, I was disappointed!

28 de marzo de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're sorry to hear your order did not arrive as expected. An email has been sent to discuss this further. Sincere Apologies for the inconvenience caused by this. Kind regards, Staples team.

Valorada con 4 estrellas sobre 5

Very good delivery

Very good deoivery

28 de marzo de 2026
Logotipo de Staples UK

Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - great prices, great quality & speedy delivery.

28 de marzo de 2026
Logotipo de Staples UK

Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 5 estrellas sobre 5

Very fast delivery

Very fast delivery

28 de marzo de 2026
Logotipo de Staples UK

Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

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