Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tried to get a replacement coffee that Starbucks messed up on - that's all I wanted - for Starbucks to credit me for my drink. They asked me for a receipt - I wasn't given one in the drive thru - so I... Ver más

Valorada con 3 estrellas sobre 5

If you are offering healthy options like egg bites and non dairy lattes and drinks what is the point of using almond milk that has fillers and therefore carbohydrates.. PLEASE offer plain old unswee... Ver más

Valorada con 1 estrellas sobre 5

First, they had no dark roast ready (3rd day in a row) 90 minutes after opening time. Then I am sitting having a Pike instead and I get interrupted by some lazy delivery truck driver, (because he wan... Ver más

Valorada con 5 estrellas sobre 5

Stellar staff and service. I have been a gold card member since 2011 (and enjoying Starbucks long before that) but I have never had such kind and accommodative service. The staff here make you f... Ver más

Información sobre la empresa


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(122)

28 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Ordered $7 drink

Ordered $7 drink, all whip when asked for little whip cream only, theserver didn’t put lid on, drink spilled, they wipes the side of cup and walked away. ACustomera, save your money and buy at a location that create the drink properly, I almost told the barista to start preparing my beverage l as she kneeled down behind the counter to take a sip of her personal drink before preparing mine. By the way I was the one customer being served at the time. I guess you get what you pay for in staff nowadays.
Won’t but this drink here again inconsistently prepared. $7 for whip cream, come on do better.

18 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unacceptable Changes To Points System

Very disappointed at the upcoming changes to Starbucks Points where more Points will be required for redeeming drinks/items while number of points would Not be increased on purchases. Prices are already ridiculously high for items. I have been a customer for ages and would now be going to other coffee houses instead.

27 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks Canada really sucks in terms…

Starbucks Canada really sucks in terms of handling customer complaints. They don’t handle them at all. They don’t respond to phone calls, they don’t respond to a call back, they don’t value you as a customer.

2 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was at the Starbucks store at 1156…

I was at the Starbucks store at 1156 Kennedy Road on August 15, 2022. After getting my coffee, I sat on the patio. Before leaving, I entered the store to go to the washroom. When I was approximately 2 ft away from the entrance to the washroom, the only male staff at the store at that time, called out to me saying that "the store is closed". I replied that I just wanted to use the washroom. He responded saying "no sir, the store closes at 10 p.m.", to which I asked, "I can't even use the washroom?". He replied again, saying "no sir". I looked at the time and it was exactly 10:02 p.m. Please note the following. Until very recently, this store used to be open until 10:30 p.m. Additionally, I was only 2 ft away from the washroom and considering the fact that it was 10:02 p.m. after we finished the conversation, it must have been barely one minute after 10:00 p.m. when he prevented me from going to the washroom. This incident borders on an absolute lack of fundamental human decency.

21 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I go to the Starbucks on Queen st in…

I go to the Starbucks on Queen st in Brampton, and the food and drinks are always delicious and great quality. I usually buy the caramel macchiato and sometimes a desert. One of the only downsides is that it's located in the centre of downtown, so it's constantly busy and it can sometimes take forever for them to take your order.

8 de abril de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Shame on you Starbucks for gouging…

Shame on you Starbucks for gouging customers and relying on people not to do the math! Starbucks has now increased the cost of adding soy milk by 60%. It looks small, a jump from .50 to .80 but when does everyone get away with jacking something by 60%. One litre of soy milk cost less than $3. You gonna tell me that a few TABLESPOONS costs almost $1 to add? I don't think so.

23 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to the Starbucks on 4th ave

Went to the Starbucks on 4th ave. in St.Catharines Ont.
Friday Nov. 19. The server Tara, who happens to be the manager was rude and ignorant to me. I have gone there a few times always the same bad service and ignorant servers. Will not return and will find another place.

22 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks Yonge & St. Clair

Do you need a functioning brain to work at Starbucks? Is non-fat milk and 1/2 sweet beyond the ability of a 4th grader? After she made it wrong she was remaking it again wrong and I I had to tell her my order again like it wasn't on the cup? They are expensive coffees they could at least make them properly.

19 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks Scarborough Town Centre

The Starbucks at Scarborough Town Center (2nd floor) cheats customers who order the green tea frappuccino. If you ask for 8 scoops of green tea matcha, the cashier will accept your request like they're supposed to but they do not fulfill your request when making it. I always order the same drink from many other Starbucks locations and the end result is a dark green colour frappuccino. The ones I've ordered from STC is very light green colour (most likely only 3 scoops) and tasteless even though the label on the cup shows 8 scoops of matcha. After the 2nd attempt I've decided never to buy from this location anymore.

16 de agosto de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

I can’t even go through the…

I can’t even go through the drive-through in Oshawa (Taunton Rd and Wilson Rd) location, without waiting at LEAST 25 mins!!! It’s a drive-through there’s no reason why it should take that long!! Yes I understand it’s busy, but why?.. because of the call ahead pick up orders! They take up a lot of time!.. otherwise I don’t know why else it takes almost half an hour to get something at a drive-through!

23 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I stopped in for coffee at the Starbucks location in Ladner BC. I patiently waited in line once I got to the till the server disappeared. However someone showed up at another tool that was not previou

I stopped in for coffee at the Starbucks location in Ladner BC. I patiently waited in line once I got to the till the server disappeared. However someone showed up at another tool that was not previously occupied. They proceeded to help the customers. After the first customer was helped I stated that I was standing there waiting to be served. They said someone would be there to help me shortly and proceeded to keep helping previous customers that had come after myself.After still receiving no representative I left.I cannot even say I am disappointed with the service. That’s why I had no service. I have been a long-standing gold member with Starbucks since 2010. First bad experience. But I will not go back to that store again.

31 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service! They don't answer emails or Facebook messages and are absolutely no help when you call their customer service line....I cannot believe an organization of their size would just up and leave 1000's of customers with coffee machines that the can no longer purchase pods for! Such a waste and even worse yet they will not take the machines back or credit customers in any way. I am beyond angered about this!

7 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My happy place!

Pumpkin spice lattes are everything... my local in Vancouvers west end always makes the best. No matter what people say, I'm always a fan.

17 de septiembre de 2020
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más