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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Starbucks A303. Coffee good BUT experience totally spoiled and not at all relaxing mid journey as the inside stank. Stale wash cloth smell in main area, next room stank from the loos. Didn't clear at... Ver más

Valorada con 5 estrellas sobre 5

I was at Newton Aycliffe Starbucks. Ordered some pistachio scrolls. The lovely barista named Jess came out to let us know there were unfortunately none left but offered something similar which we acce... Ver más

Valorada con 1 estrellas sobre 5

Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i orde... Ver más

Valorada con 1 estrellas sobre 5

Went to Starbucks bury st edmunds, ordered a cappuccino and black coffee to take out. Friend realised half way through her cappuccino that it was just milk, took it back got another one. Sat inside to... Ver más

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2,0

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Stale

One simple thing to get right. I bought a croissant for breakfast, about 7:30am. It was inedible. Obviously kept from overnight but so stale I couldn't eat it. Unfortunately I was back in the car so couldn't take it back. It was my first time in Starbucks for an age. I don't think I'll be going back

27 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hankridge Farm Taunton - Shocking

Starbucks Hankridge Farm, Taunton. 20th November 12.30pm.
Well……. How to put this without being rude.
It went from bad to worse. Never again!!

First impressions on entering the cafe were shocking. Almost all the tables were littered with dirty crockery, and the tables were dirty. The floor was filthy with food everywhere. The young girls behind the counter all just talking to each other and ignoring the state of the place. If my elderly ill mum hadn’t needed a drink urgently we’d have walked straight out again.

Ordered two small Americanos and a cheese and ham toastie.
The coffees were presented in huge cups. I queried why as I’d asked for small ones. Was told the order had gone through as medium and that’s what I’d been charged for. Reminded them that I’d asked for small. After trying to argue with me they grudgingly threw the coffees away, refund me and started again. Love to know how many others they routinely overcharge like this who don’t notice!

Replacement coffees came out in the right size cups but had no milk. Wasn’t told you had to do that yourself. Mugs were filled to the brim so no way to get milk in so asked them to pour some of the coffee out of the mugs. Went to the tray for milk and the jug was empty. Back to counter to have the jug refilled. Still unable to get enough milk in as coffee too strong so back to the counter to have yet more coffee poured down the sink.
Eventually got that sorted and sat down after about 10 minutes.

Toastie arrived a bit later. The dictionary meaning of ‘Toastie’ is “a toasted sandwich or snack”. This bore absolutely no resemblance to a toastie whatsoever; it was basically a warm sandwich with a cheesy topping which had been bunged in the microwave. I wouldn’t have minded so much if it tasted nice but it was absolutely disgusting.

After we’d been in the store for half an hour one girl eventually started clearing a few tables.

The ONLY good thing I can say about this store was that the hot water in the toilet was actually hot.

I had to give one star only because there was no option to give Zero

Would not set foot in this store again, especially when there is lovely, clean, welcoming Costa round the corner with friendly obliging staff.

20 de noviembre de 2025
Valorada con 3 estrellas sobre 5

Lack of communication

Very disappointed with the service at Apollo Park, Warrington. Went inside for food and hot drinks. When paying I requested for our drinks to be made after we’ve eaten as the hot drinks go cold. I asked is it ok to come back and ask for the drinks when ready. That’s ok, whilst eating they had made our drinks. I explained what I requested and the barista said he’d re-make them. Made our drinks but put them in takeaway cups, I asked for normal cups to be told they were in the dishwasher. Well our drinks were lukewarm and were no better than a forecourt coffee. Won’t be wasting our money again in here.

22 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Im getting fed up now

Im getting fed up now. I’ve been in starbucks at swadlincote in the last 3 weeks and they have no skinny milk. So I give up now and i go in costa over the road. Very disappointing

22 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Starbucks not great at MKC

I went to the Milton Keynes Central branch of Starbucks, next to the train station today. The floor where I sat needed a clean and the seat next to me likewise. I appreciate the staff can be busy. As for the staff, they weren’t exactly friendly. I actually took my mug back and said “thanks”. They just looked at me and carried on their conversation. I should have just left my mug at the table like many do.
3 stars as the coffee was good, but for nearly £7 it should be.

18 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Stickers with reusable cups

I have been using a reusable cup to reduce the amount of plastic I use. However, for some unfathomable reason, Starbucks prints out a sticky label to put on the reusable cup. I expressly asked not to do that and it was still done. Seriously Starbucks, your coffee isn't that great, if you can't even see how you shouldn't add more plastic, what's the point of you any more

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered just a bacon sandwich with…

I ordered just a bacon sandwich with ketchup. When I got it, it said on the box ketchup and brown sauce, there was no ketchup and by that point I had already driven off and had to drive back, I got my ketchup and had a bite of the sandwich and it was absolutely desgusting. Never going to Starbucks again

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Came to the barrhead retail park…

Came to the barrhead retail park branch. I explained that I had an allergy to dairy nothing was explained to me regarding the process in making my drink I was not shown the allergens tablet it was also not explained that any of the utensils would be cleaned

13 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Starbucks Kirkcaldy

Starbucks, Kirkcaldy in Next store. Staff were so efficient. Very busy morning coffee time but team worked seamlessly and efficiently. Even had one of the staff reserving tables for those in the queue - a huge bonus when on your own.

6 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Rubbish service

Dreadful service, five girls playing behind the counter. Waited 10mins for a latte to drink in, finally got it in a takeaway cup. Three of the five standing doing nothing with a queue of people waiting to be served.

7 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bermuda Park branch

We have been going to the Bermuda Park branch for the past few years. All I can say is the service is getting very poor. And the level of customer service and quality of product has reduced rapidly over the last couple of months. I think we will be going back to another brand if the decline continues any further

6 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great Yarmouth

On my last 2 visits, whilst not busy, most tables had dirty crockery on them. Doesn't make for a nice experience.

5 de noviembre de 2025
Opinión espontánea

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