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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Starbucks A303. Coffee good BUT experience totally spoiled and not at all relaxing mid journey as the inside stank. Stale wash cloth smell in main area, next room stank from the loos. Didn't clear at... Ver más

Valorada con 5 estrellas sobre 5

I was at Newton Aycliffe Starbucks. Ordered some pistachio scrolls. The lovely barista named Jess came out to let us know there were unfortunately none left but offered something similar which we acce... Ver más

Valorada con 1 estrellas sobre 5

Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i orde... Ver más

Valorada con 1 estrellas sobre 5

Went to Starbucks bury st edmunds, ordered a cappuccino and black coffee to take out. Friend realised half way through her cappuccino that it was just milk, took it back got another one. Sat inside to... Ver más

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2,0

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Too pricey and staff are miserable

I only visit Starbucks when I am in Hitchin. The price goes up almost every time I visit whilst the staff are consistently surly. Today The staff member actively scowled at me for no reason and asked if I wanted cream which I said no thank you. Then the next staff member who looked even more miserable served me a drink topped with cream. I then explained I didn't want it and the speed in giving me replacement could only be explained by her scraping it off. I won't be going again.

4 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stansted Starbucks Penalty charge

My gripe is Stansted Starbucks with a well documented parking company that fine you if you try to visit when the store is closed, I drove in to the shared carpark, store was closed so I grabbed a mcdonalds coffee and got a charge of £100, disgusting avoid this store

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buttington new shop

Popped into Buttington brand new Starbucks shop on our way home to Devon , as we were travelling through and as the store was not officially open, we were treated to free coffee , for training purposes, really friendly staff , lovely decor and and coffees were spot on, so thank you and best of luck to the new team.

3 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

we went to starbucks and ordered our…

we went to starbucks and ordered our usual iced white mocha with oat milk, vanilla cold foam and caramel drizzel. my friend gets the same but with semi skimmed milk. we instantly were greeted with unfriendly service and the orders looked so underwhelming and not up to standard. they used a blender to make the cold foam which doesn’t normally happen however we looked past this, when they gave us our drinks there was no drizzle lining the cup and barely any of it to begin with so we asked for more, as we walked away we realised they gave my friend decaf just to top it off. for the prices we pay this is ridiculous.

2 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disapppointing poor service

Went today with friends we've been going quite often as handy to where we live & enjoyed drinks. Today was a completely different matter, we ordered 3 skinny grande lattes & got 3 semi skimmed iced lattes. We waited initially 20 minutes for drinks & were given wrong ones as put thro as takeaways when we were staying in. The member of staff who took our order had just finished his shift, we were then told our drinks wld be redone. We then had to wait a further 15 minutes. The priority seemed to be drive thrus. Tables were also left with previous customers dirty cups. There was not enough staff to deal with walk-ins & drive thrus. A very disappointing Saturday catch-up with friends & for the time being may avoid shame as they are dog friendly.

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Publicly embarrased by workers

Me and my friends went to Starbucks to charge my phone due to a serious issue which we will not be discussing, and we got stopped by a couple of workers that said we had to pay for an item before using the upstairs. Before this we have done this many of times and not got told once. It’s quite embarrassing if someone just got stopped for trying to go upstairs and they were quite rude about it and said we couldn’t go upstairs. We said u would buy something later but we felt uncomfortable and left. The point is, it should feel like a comfortable environment and not be publicly embarrassed in front of a bunch of other customers. Not very happy.

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went into Starbucks and I didn’t want…

I went into Starbucks and I didn’t want the cheese in the sandwich because I am dairy free and they said I can’t take it out and the is said can I take it out and the they said no and I said why and they said because you have touched it we can’t touch it and the a worker said do you still want it and I said no stick it up your ass

26 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I normally have someone wearing a balaclava when I am robbed

This company is so overvalued why? We went to the Brent x one. Tables were dirty and cups left on it. We ordered two medium cappuccinos and a tuna pannini to share. I asked for medium but seemed to get a massively large mug. The three items came to a crazy £14.40! To sit in a cafe! Is there any coffee in these chains mug of milk?

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks Monks Cross York.

Starbucks Monks Cross York.

I went to the nearby Costa which clean, warm and bright and was so popular that there was a huge queue and no tables available. As a result I thought I would venture to the nearby Starbucks instead.

What a horrible shock - the place was cold, gloomy and (probably not surprisingly) almost empty. To add to the joy the seating was literally filthy. Most of the soft seating had ominous stains as if someone had urinated on them.

No wonder it was empty when Costa was bursting at the seams!

23 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Starbucks at The Village Hotel Maidstone…

Visited Starbucks at the village Hotel in Maidstone. I support a lovely lady who gyms here and we as staff always grab a coffee so we are regulars. The young ladies that work at this Starbucks are so rude, laughing and making jokes about customers, the place was filthy! An elderly gentleman came and wanted to sit at a table but it was so filthy and when it was pointed out they blatantly ignored him about cleaning it up. So gross.

15 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting toastie

Order smoked ham and cheese toastie it was horrible put black pepper in the cheese never use to do that waste of money had to throw it away I can't have pepper if any kind ruin my meal money down the drain
Will you stop altering food you are killing it gross 🤢🤮🤢🤮🤢🤮🤢🤮

12 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Regular customer treated like a…

Regular customer treated like a stranger — humiliating and unnecessary!

Visited Greenford Quay (UB60FT)

I’m genuinely shocked by how I was treated at this Starbucks. I come into this store every day — the staff know me well and they know my routine: I usually sit down, catch up on an email or eat a small sandwich, and then order my frappuccino before heading back to the office.

Today, I walked in as usual. The store was silent and almost empty. I sat down for a moment, and within seconds, a staff member (someone who serves me regularly) came over and told me I had to leave because I had a sandwich with me. She looked embarrassed and uncomfortable, which only made it worse — because she knows I always order before leaving.

The situation was completely unnecessary and honestly humiliating. It made me feel like I’d done something wrong when I hadn’t. The whole thing was awkward for both of us and completely avoidable with a bit of common sense.

Is Starbucks really telling loyal, paying customers that they can’t even sit down for a minute before ordering — even when the store is empty? What if I was waiting for a colleague? Would I be asked to wait outside too?

This branch has gone from warm and welcoming to cold and hostile.
I’ve always enjoyed coming here, often bringing team members for casual meetings, birthdays, and Christmas catch-ups — but after today, I don’t feel comfortable coming back.

If this is how Starbucks now treats its regulars, it says everything about the company’s direction. Avoid this branch if you value basic respect and decency.

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stopped to get a coffee at Starbucks…

Stopped to get a coffee at Starbucks heartshead moor services westbound drive through staff very pleasant was told they could not accept my 10 pound Scottish note .
I am totally disgusted at this as it is legal tender ,so I went into the waitrose shop at the services accepted my money and got my coffee.
Well done Starbucks another company that make up stupid rules and regulations will not bother in future will spend my money else where

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Green Tea is Tasteless

My wife had a green tea, despite soaking for almost 10 minutes it remained virtually tasteless dross. For over £3 is was robbery. The tag said it was made from empowers clouds and mist, at least that description was accurate! I gad the usual tarry syrup sold as black coffee. How this place gas continued to be countrywide is beyond me. Avoid.
Sheffield Meadowhall

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their refund system is appalling, I've paid twice

Their refund system is appalling. I spent £10.65 on a coffee and a sandwich and when I paid, their system broke, but my Monzo notified me I'd paid HOWEVER Starbucks insisted I pay a SECOND time to get my order. Starbucks claim I'll be refunded in 3-5 days, so I'm now down £10.65 to a multinational for up to a week, 4 days later and I'm still waiting, so if it fails to auto-refund I'll have to return to Starbucks to argue my case, adding unnecessary workload to my already busy schedule.

2 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought the new Toffee Apple …

Bought the new Toffee Apple Muffin..Clearly states it has a sweet apple FILLING. Oh no its a tiny tiny drop under the custard blob on the top. For the price you pay this is false advertising.

5 de octubre de 2025
Opinión espontánea

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