Starplan Opiniones 2210

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The servic... Ver más

Valorada con 5 estrellas sobre 5

Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the... Ver más

Valorada con 5 estrellas sobre 5

We had gone to other places looking and planning our kitchen but it was Gordon from the Newtownabbey branch that gave us the best plan . It was exactly what we had wanted the kitchen to look like . We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Proveedor de muebles a medida
  3. Fabricante de mobiliario
  4. Fábrica de muebles
  5. Tienda para la reforma del hogar
  6. Tienda de mobiliario para cocina

Acerca de Starplan

Escrito por la empresa

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

My experience of Starplan

Twelve Years ago, I asked Starplan to design and fit wardrobes in two standard size bedrooms and in small one bedroom, I was originally told that the small bedroom could not be fitted out but the salesman came up with a design approved by the company and provided a double door wardrobe and an angular fitted shelved area with a Glass fitted door, an excellent job admired by visitors.
.Preparing for visitors I took out a filled drawer to remove something from the space at the back of the drawer, and I placed the drawer on a bed and walked away. The drawer fell of and was damaged, obviously my negligence.
I asked Starplan if the drawer could be repaired and it was not only repaired but replaced, very generously without payment.
I have been satisfied with their product for over twelve years, and I continue to express my total satisfaction for products which will continue to last for the future.
I can only pass on total satisfaction with the manufacturer and supplier, Starplan,

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Starplan were brilliant from the first…

Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the two men that fitted it for me they were brilliant and the finishing touch is brilliant thank you so much

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Accidental Damage Resolved Expeditiously

My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The service manager Sid contacted exactly as Aimee promised. Sid was great, he knew his stuff, the product and the detail issues in replacing the mirror. The day after the door was with them, Sid rang again to inform me all repaired and arranged the return. We bought the bedroom furniture a fair few years ago, the after service and response was excellent. I don't often write reviews but must admit I was very impressed with both Aimee and Sid with the customer service and liaison that reflects well on Starplan. Thank you both and thank you Starplan, great bedroom furniture.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fitted Wardrobes …

The Starplan Team did a great job from start to finish in installing my bedroom fitted wardrobes.

14 de enero de 2026
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Respuesta de Starplan

Hi Robert, thank you for leaving us a review! We are pleased to hear you felt it was a great job from start to finish! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

First Class Professional Company

A really great company to work with. This was my third order of fitted bedroom furniture in 15yrs. Each time the quality of workmanship and products have been first class. The staff are so knowledgeable and happy to work around schedules.

John from Dungannon store was especially helpful in arranging installation date changes and design ideas to incorporate a television in the middle of the wardrobe, plug and USB sockets included and with drawers underneath. He suggested continuing the wardrobes on around the corner to allow for more storage.

Would absolutely recommend, such a professional company with sturdy solid furniture. The first bedroom fitted 15yrs ago is still perfect & looks as new as the last bedroom fitted.

12 de enero de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are delighted to hear that your third order with Starplan went smoothly and that you would continue to recommend Starplan! Thank you for continuing to use Starplan!

Valorada con 5 estrellas sobre 5

Product looks as good at home as in the…

Product looks as good at home as in the showroom. Very happy with the quality and service

10 de abril de 2026
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Respuesta de Starplan

Hi Lorraine, thank you for leaving us a review! We are pleased to hear that you are happy with the quality and service! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Great customer service from Jennifer

Great customer service from Jennifer, realy knew the products and helped us visualise the slide robe. Delivey ran smoothly arrived on time even thought there was a storm weather warning. Guys were very clean, covered the floors were they were walking.

31 de diciembre de 2025
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Respuesta de Starplan

Hi Arlene, thank you for leaving us a review! We are pleased to hear that everything went well! Thank you for choosing Starplan!

Valorada con 1 estrellas sobre 5

Bedroom review

Order was made on September 17th for December 1st fitting. Bedroom was delivered minus a few items. The main issue was included was a bed that didn’t fit the space that was measured. This was due to the bed not being measured by the worker who came out to the house originally. Bed had to be ordered from a different company as they ‘don’t do beds they do wardrobes’

When a re-delivery date was arranged for the missing items they arrived and did not fit-although this company specialises in fitted bedrooms. Refund was given and other companies were looked at

Staff responded to my questions and queries however were not able to fix issues fully themselves.

1 de diciembre de 2025
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Respuesta de Starplan

Hi Mr Manley, thank you for your valuable feedback. We’re sorry to hear that your experience with Starplan has not been up to standard. We would like to assure you that the issues you have raised have been flagged internally and we will review our procedures to improve the services we offer.

Valorada con 5 estrellas sobre 5

Great service from Heather in Bangor

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking forward to receiving our new furniture next month.

4 de abril de 2026
Opinión espontánea
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are delighted to hear that our sales designer, Heather, was able to work with you and was helpful and patient! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

The units I got are great very pleased…

The units I got are great very pleased with the whole service I got from starplan from the sales person to the delivery people, it didn’t take them long to fix them into the room and place them were I wanted them to go , I would recommend starplan to my friends if they are looking for new bedroom furniture

20 de marzo de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are delighted to hear that you would recommend Starplan based on the service you experienced! Thank you for using Starplan!

Valorada con 5 estrellas sobre 5

Good quality furniture

We bought two wardrobes from Starplan. Laverne at Abbeycentre was helpful and friendly and showed us all our options. Delivery was a couple of weeks later. The guys had the wardrobes built in no time. We're happy with the quality and appearance. You will pay a bit more for their furniture but it will definitely last a lot longer than other cheaper places we've used. Will use again.

25 de febrero de 2026
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Respuesta de Starplan

Hi Karen, thank you for leaving us a review! We are pleased to hear that everything went smoothly and that you are happy with the quality and appearance! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

This is the second time we have used…

This is the second time we have used Starplan and once again we have been impressed. Brian at star city was so patient with us and Sid and the installation and after care team were brilliant. Can’t recommend them enough

9 de febrero de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are delighted to hear you returned to Starplan for another purchase and are just as impressed as the first time! Thank you for continuing to use Starplan!

Valorada con 5 estrellas sobre 5

Very reliable and helpful

Very reliable and helpful. They gave us a scheduled time, and even though we were away on holiday, they were happy to reschedule. Arrived on time, and my items were delivered and installed promptly, exactly the way I like them

17 de febrero de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are pleased to hear that everything went smoothly and that you are happy with the final product! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Heather Thornsbury, Bedroom Advisor (Bangor Store) was extremely pleasant, professional and helpful. She took time to explain everything and nothing was too much bother.
Order No. 358073

6 de abril de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Miss Braden, thank you for leaving us a review! We are delighted to hear that you received excellent customer service! Your feedback has been passed along. Thank you for using Starplan!

Valorada con 4 estrellas sobre 5

Liz19

Very help when ordering, got early installation date as well and happy with installation.

6 de febrero de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Very professional throughout the whole…

Very professional throughout the whole process. Quality materials used and expertly fitted in a day.

19 de enero de 2026
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Respuesta de Starplan

Hi John, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Great experience

Great experience

5 de abril de 2026
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Respuesta de Starplan

Hi, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for using Starplan!

Valorada con 5 estrellas sobre 5

Great quality

Great quality, great design and use of space. The fitters were excellent, professional and friendly. All round we are very pleased

8 de enero de 2026
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Respuesta de Starplan

Hi Trevor, thank you for leaving us a review! We are happy to hear that you are pleased! Your feedback has been passed along! Thank you for you going with Starplan!

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