Starplan Opiniones 2210

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The servic... Ver más

Valorada con 5 estrellas sobre 5

Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the... Ver más

Valorada con 5 estrellas sobre 5

We had gone to other places looking and planning our kitchen but it was Gordon from the Newtownabbey branch that gave us the best plan . It was exactly what we had wanted the kitchen to look like . We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Proveedor de muebles a medida
  3. Fabricante de mobiliario
  4. Fábrica de muebles
  5. Tienda para la reforma del hogar
  6. Tienda de mobiliario para cocina

Acerca de Starplan

Escrito por la empresa

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

THESE WARDROBES LOOK AMAZING,ABS…

THESE WARDROBES LOOK AMAZING,ABS SOLID,WOULDNT GO ANYWERE ELSE,FROM LIAM DESIGNING IT TO THE FITTERS DIDNT TAKE LONG,THANK YOU STARPLAN.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Michelle, thank you for taking the time to leave us a review! Your feedback has been passed along to the team. We are pleased you are happy with the final product! Thank you for using Starplan!

Valorada con 5 estrellas sobre 5

Thank you Natalya - Newtownabbey store

We visited the Newtownabbey store in Northern Ireland and Natalya welcomed us. She went through every detail and was so attentive to everything our daughters were asking for. She kept us informed at every step and checked in with us frequently to confirm the plans. Very happy with the experience and our daughters are delighted with their new bedrooms. Thank you, Natalya

17 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Emma, thank you for taking the time to leave us a review! We are pleased to hear that you were happy with your Starplan experience and your daughters are delighted with their new bedrooms! Your feedback has been passed along! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

Excellent work

Excellent work. Very quick and to an high standard

18 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Philip, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Beds

Went to Longwood road branch for a bed. Tony very attentive and helpful and explained advantages of various beds
Encouraged us to think things through which we did coming back to make the purchase.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Alan, thank you for leaving us a review! We are pleased that our sales designer, Tony was able to assist you with choosing a new bed that suited your needs! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

Bedroom/Living Room Furniture

A fantastic experience from start to finish from Starplan in Bangor. Particular credit is due to Crosbie Cox for excellent advice and expert design during the planning stages. He kept us informed at every stage of the process and did everything as promised. He was also brilliant with our daughter as we made our choices. The two fitters, Sean and Rodney, came on time, did a fantastic job and left the rooms clean and today.

11 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Paul, thank you for leaving us a review! We are delighted to hear that you had a fantastic experience from start to finish! Your feedback has been passed along to the teams! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

Easy & stress free

This was such an easy, stress free process.
I totally love my new kitchen.
Stephen, Chris and the rest of the staff were informative, polite and always happy to help and answer any questions.
There was no pushy sales or add-ons.
Would definitely recommend starplan 5*****

12 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Jane, thank you for leaving us a review! We are delighted to hear that you had a great experience with Starplan and love your new kitchen! Your feedback has been passed along to the team! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Excellent Service

We visited a few different companies trying to get a wardrobe solution for a tricky space. Star plan was the only place that was able to accommodate all of our requests and nothing was too much for Natalya. We are really pleased with our finished bedroom and are already thinking about our next project with star plan. Thanks natayla for the design and for all the staff in the background.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Mrs Getty, thank you for leaving us a review! We are delighted to hear that our sales designer, Natalya, was able to incorporate all your needs into your bedroom design! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Starplan Newtownabbey

Apologies for the late review as we have been busy moving into a new home. All the furniture and fitted wardrobes we needed for our bedrooms are perfect. Thanks to Laurence who gave us his knowledge, patience and time. Nothing was too much and he got everything perfect for us. Thank you Laurence for that. Also the finish quality of the products is to a very high standard and aftercare is superb

22 de noviembre de 2025
Opinión espontánea
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Respuesta de Starplan

Hi Kathleen, thank you for leaving us a review! We are pleased to hear that you are happy with your Starplan purchase! Your feedback has been passed along! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

We ordered our bedroom furniture on our…

We ordered our bedroom furniture on our second visit to the store with Heather. She was extremely helpful & very patient answering all our questions & provided great ideas. We can’t wait for our new furniture to arrive!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Heather, thank you for leaving us a review! We are pleased to hear that our sales designer, Heather was helpful and patient! Your feedback has been passed along. Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

Brilliant experience from the order…

Brilliant experience from the order with James in the cannock branch to the fitting of connor&Liam lovely job would definitely recommend sales order ref s353718 thank you all Mr wall

11 de marzo de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Mr Wall, thank you for leaving us a review! Your feedback has been passed along to the team! Thank you for using Starplan!

Valorada con 5 estrellas sobre 5

Natalya was absolutely amazing

We have just purchased our new bedroom furniture from starplan in Newtownabbey. We had the pleasure of dealing with Natalya, who was absolutely amazing! She was so professional, patient and listened to exactly what we wanted, I can honestly say she is an absolute credit to your company and we wouldn't go anywhere else. Thank you so much Natalya!

26 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Aisling, thank you for leaving us a review! We are pleased to hear that our sales designer, Natalya, was able to work with you and was professional and patient! Your feedback has been passed along. Thank you for going with Starplan!

Valorada con 1 estrellas sobre 5

Starplan do not honour the guarantee…

Starplan do not honour the guarantee given at the time of purchase. They change the terms and avoid replacing faulty parts. Even when you have the original documents stating the guarantee they insist that the part you need is not included. There is no exceptions in the customer handbook provided at the time of sale but they refuse to replace the faulty parts without charging the customer. That is not a guarantee that is a con!

27 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Sarah, we are sorry to see you are unhappy with your Starplan experience. To help us locate your file, can you please contact customerservice@starplanbedrooms.com for our staff to reach out to you.

Valorada con 5 estrellas sobre 5

Amazing

I first went to a well known national company for a fitted bedroom who said they couldn’t help me with what I wanted (fitted bedroom with storage). I found Starplan in Warrington and from day one Linda was absolutely amazing! She had me send photos said they could certainly help. Linda designed the bedroom plans and I visited the showroom and looked around the different ranges on offer. I was happy with the design and price and within 4 weeks my bedroom was completed. Absolutely amazing service from start to finish and seamless and stress free. Communication was great. I love my new bedroom ☺️

25 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Katie, thank you for leaving us a review! We are delighted to hear that you love your new bedroom and that you received amazing service from start to finish! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Starplan bedroom refurb

I contacted Starplan about refurbing my bedroom with new cupboards and drawers . Scott came out and measured up, invited me in to the showroom to see what type of cabinetry I liked, decided on a plan and within one month it was fitted and all. A brilliant job all round , and I am so delighted with the result . Absolutely !

10 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Suzanne, thank you for leaving us a review! We are pleased to hear that our sales designer Scott was able to work with you to achieve a bedroom plan that suited your needs and that you are delighted with the final result! Thank you for using Starplan!

Valorada con 5 estrellas sobre 5

Amazing customer service!!!

I was in Starplan to buy a new bed and bedside table a lady called Lauerne came over and asked if I wanted help. Lauerne was very personable and had amazing knowledge about the items that I picked. I really like the fact that she listened to me and didn't try to sell me "extra's" like some sales people to get you to spend more money. I would highly recommend Lauerne if your in Starplan in Newtownabbey her customer service skills are amazing and she made the whole process easy. I left extremely happy with what I bought. Thank you Lauerne 😊

26 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Kerrie, thank you for leaving us a review. We are pleased to hear that our sales designer, Laverne, was able to work with you to ensure you were happy with your purchase! Your feedback has been passed along! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

5 Star Service

Just received my beautiful bedroom furniture/bed from Starplan. Excellent quality furniture, guys fitted really quickly, no mess, many thanks especially to Laverne for all her help with choosing the colour

18 de enero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Cathy, thank you for leaving us a review! Your feedback has been passed along to the team! Thank you for choosing Starplan!

Valorada con 2 estrellas sobre 5

Very Disappointed – Quality Has Seriously Dropped

I’ve used Star Plan for wardrobes for many years and was previously very satisfied with their products. However, the quality has significantly declined.

The MDF now used is very poor quality, especially considering the high prices being charged. The wardrobes are expensive, yet the materials feel very cheap. The MDF chips easily and bends almost immediately after installation, which is unacceptable for fitted furniture at this price point.

Seven years ago, the materials were far superior. As a loyal customer, this has been extremely disappointing. Unfortunately, due to the drop in quality, I will not be using Star Plan again for any future projects.

The reason for 2 stars is because of the fitters (which weren’t bad) otherwise 1 star (very cheap £1.00 materials but paying thousands in exchange)

1 de julio de 2025
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Respuesta de Starplan

Hi Simona,
Thank you for your feedback. We are sorry you feel you have had a negative experience with Starplan on this occasion. As a business, we have been using the same suppliers for many years, and the quality of our products is something we pride ourselves on. As a small family-run business, we try to ensure our prices are fair and these prices reflect the quality of goods we offer.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, from we entered the store and greeted by staff, Antalya was very friendly and professional. Very straight forward order, we will use Starplan again as we found our experience very stress free and great discounts.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Jason, thank you for leaving us a review! We are pleased to hear that you had a stress free experience with Starplan! Your feedback has been passed along! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

We have been Starplan twice and just…

We have been Starplan twice and just wanted to say Brian at the fort was brilliant sorting out new fitted wardrobes and the price was fantastic compared to wren just to say thank you for your customer service

13 de enero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Alice, thank you for leaving us a review! We are pleased to hear that you had a good experience with Starplan! Your feedback has been passed along! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

Very positive experience with Heather of Starplan Bangor

I called into Starplan Bangor on three occasions before reaching a final decision on the features of bedroom slide robes. On each occasion Heather was extremely helpful and patiently walked me round the store to examine the inner and outside options of the proposed robes and then displayed those multiple options on her computer screen. I was pleased that if I phoned the store that I could speak to her. At no point did I feel that Heather was pressuring me to purchase. The fitters were also excellent.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Patricia, thank you for leaving us a review! We are delighted to hear that our sales designer, Heather was extremely helpful and patient! Your feedback has been passed along to the teams. Thank you for going with Starplan!

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