Starplan Opiniones 2210

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The servic... Ver más

Valorada con 5 estrellas sobre 5

Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the... Ver más

Valorada con 5 estrellas sobre 5

We had gone to other places looking and planning our kitchen but it was Gordon from the Newtownabbey branch that gave us the best plan . It was exactly what we had wanted the kitchen to look like . We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Proveedor de muebles a medida
  3. Fabricante de mobiliario
  4. Fábrica de muebles
  5. Tienda para la reforma del hogar
  6. Tienda de mobiliario para cocina

Acerca de Starplan

Escrito por la empresa

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I thought the whole experience was …

I thought the whole experience was excellent. The work men new exactly what they were doing
Everything went well. Which that put me at ease

24 de noviembre de 2025
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Respuesta de Starplan

Hi Christine, thank you for leaving us a review! We are pleased to heat that your experience with Starplan was excellent! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Professional

Approachable, helpful, patient and professional

10 de noviembre de 2025
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Respuesta de Starplan

Hi William, thank you for leaving us a review! We really appreciate it!

Valorada con 1 estrellas sobre 5

Took 3 attempt to get my simple order…

Took 3 attempts to get my simple order of a chest of drawers and wardrobe correct. Martin in Portadown was fantastic, extremely helpful, but unfortunately can't say the same with the manufacturing/warehouse department.

28 de noviembre de 2025
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Respuesta de Starplan

Hi Pamela, thank you for your valuable feedback. We’re sorry to hear that your experience with Starplan didn’t meet expectations. We’re glad to know that all the issues have now been resolved. Please rest assured that we’ve reviewed our procedures to improve the services we offer.

Valorada con 5 estrellas sobre 5

Great Wardrobes & a Good Service

We ordered wardrobes for the master bedroom & daughters bedroom. Also had an additional cupboard for my shoes. Jody came measured up & planned the wardrobes & given the dates for them to be fit. They wardrobe fitters came on the day allocated & cleaned up after they had finished. A job well done.

28 de noviembre de 2025
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Respuesta de Starplan

Hi Lisa, thank you for leaving us a review! We are pleased to hear that your experience with Starplan was satisfactory! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

New bedroom.

We were buying a new bedroom Cheryl went above and beyond to help us pick the furniture, the bed and the colours.
We are very pleased either way out experience,
The guys who fitted the bedroom were fast efficient and very pleasant .

29 de octubre de 2025
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Respuesta de Starplan

Hi Anne, thank you for leaving us a review! We are pleased to hear that our sales designer, Cheryl, went above and beyond! Your feedback has been passed along to the teams! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Mrs P Thompson.order 354420

Heather Thornsbury was an excellent customer advisor, and was knowledgeable ,and extremely helpful.

19 de enero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Mrs Thompson, thank you for leaving us a review! We are pleased that our sales designer, Heather was extremely helpful! Your feedback has been passed along! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

My wife and I are totally delighted…

My wife and I are totally delighted with our new fitted wardrobes. Firstly Ian Bowers at Starplan in Bangor NI was extremely helpful in designing our wardrobes and secondly, the fitters were efficient and clean when fitting the units. A good job all round.
R McKay

8 de enero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi R McKay, thank you for leaving us a review! We are pleased to hear that you are delighted with your new fitted wardrobes! Your feedback has been passed along to the teams! Thank you for choosing Starplan!

Valorada con 3 estrellas sobre 5

Good quality shame about the fitters

The initial showroom experience was great no problems. However, the day of the fitting wasn’t as good. The fitters were unfriendly as my husband was trying to explain how he wanted the electrics to be situated behind the dressing table. also, they never tidied/vacuumed up after themselves and missed areas where remedial had to come back out later to sort. They seemed to be in a rush to leave. Fed this back to the Cannock showroom who must have relayed my message back to the fitters. One of the fitters then phoned me saying he lost his wedding ring on my drive and was expecting me to go and search for it knowing it was dark and the drive is pebbled. Furthermore, I know losing his ring wasn’t true as they never swept their van out as he explained. Unfortunately, due to this, we have gave you 3 stars. The cupboards are great quality and we are really satisfied with them.

18 de noviembre de 2025
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Respuesta de Starplan

Hi Teena, thank you for your feedback regarding the installations team not vacuuming after completing the installation. This has been flagged internally to discuss this further and to ensure this does not occur again in the future.

Valorada con 5 estrellas sobre 5

Highly recommended

This was our first time going to Star Plan for our built-in wardrobe, and it was a great experience from start to finish.
Star plan in Newtownabbey.
We were greeted with a smile, and all the staff were friendly and accommodating. Stephen was especially helpful. He came to our house to measure and re-measure, assisted us throughout the process, and gave useful suggestions. He was very patient and always willing to help, which made everything easy and stress-free.
Stephen Earle.. you’re in star plan and you’re a STAR!
Highly recommended!

17 de enero de 2026
Opinión espontánea
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Respuesta de Starplan

Hi Emerald, thank you for leaving us a review of your Starplan journey! We are delighted to hear that you had a great experience from start to finish. Your feedback has been passed along to the team! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Excellent design and fitted in a…

Excellent design and fitted in a morning. Really pleased with my walk in dressing room. Just what I wanted.

16 de diciembre de 2025
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Respuesta de Starplan

Hi Mrs Olphert, thank you for leaving us a review! We greatly appreciate it! Thank you for choosing Starplan!

Valorada con 5 estrellas sobre 5

The personal touch of someone coming to…

The personal touch of someone coming to the house and discussing everything with me, your representative Brian was exceptional

17 de noviembre de 2025
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Respuesta de Starplan

Hi Patricia, thank you for leaving us a review! Your feedback has been passed along! Thank you for using Starplan!

Valorada con 1 estrellas sobre 5

The wrong colour of bed frame was…

The wrong colour of bed frame was delivered and I didn’t notice til next day with the lighting in the room I ordered cream and grey came just before Xmas

15 de diciembre de 2025
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Respuesta de Starplan

Hi Royanne, thank you for leaving us a review. We have no reports of this issue being raised but want to look into this for you! Our Customer Service team will be in contact to discuss this further!

Valorada con 1 estrellas sobre 5

very poor serive

very poor serive

16 de enero de 2026
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Respuesta de Starplan

Hi, thank you for leaving us a review! We are sorry to hear that you are unhappy! Please contact customerservice@starplanbedrooms.com for a team member to reach out to you!

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish…

Brilliant service from start to finish couldn’t be happier
The staff were amazing from the showroom to the fitters and everything went smoothly with no issues
Starplan are my go to people they fitted my Kitchen 10 years ago and it is still as good as new

18 de diciembre de 2025
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Respuesta de Starplan

Hi Sean, thank you for leaving us a review of your Starplan journey! Your feedback has been passed along to the team! Thank you for continuing to use Starplan!

Valorada con 5 estrellas sobre 5

Order was completed as promised and as…

Order was completed as promised and as requested. All the staff were helpful and friendly.

10 de noviembre de 2025
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Respuesta de Starplan

Hi! Thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Valorada con 5 estrellas sobre 5

Fitted wardrobes

Very quickly installed. Neat finish.

6 de noviembre de 2025
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Respuesta de Starplan

Hi! Thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this!

Valorada con 4 estrellas sobre 5

Good quality bedrooms,

Good quality bedrooms,
I will bye again
ALEX MANCHESTER

10 de noviembre de 2025
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Respuesta de Starplan

Hi Alex, thank you for leaving us a review! We greatly appreciate it! Thank you for choosing Starplan!

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