Sterling Home - Glasgow Opiniones 

269
TrustScore: 4.5 sobre 5

4,6

2129 London Road, G32 8XQ Glasgow, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Ver más

Valorada con 5 estrellas sobre 5

My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Información de contacto

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido

  • 0141 7641144

4,6

Excelente

TrustScore: 4.5 sobre 5

269 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(269)

1115 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent quality of bedroom furniture

Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.

2 de mayo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Mark,

Thank you for your kind feedback!

We’re delighted to hear you’re so pleased with the quality of your bedroom furniture and that our in-store team supported you throughout. It’s great to know communication met expectations and delivery to your 2nd floor flat went smoothly. Enjoy your new furniture!

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Good experience

The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.

28 de julio de 2025
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Marianne,

Thank you for your kind feedback.

We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.

It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..

Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.

Kind Regards

The Sterling Home Team

Valorada con 4 estrellas sobre 5

I bought the perfect mattress for me

I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.

24 de mayo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Andrea,

Thank you for your kind feedback!

We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.

We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

The service salesmen were very good any…

The service salesmen were very good any questions I asked they could answer.

23 de mayo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Sandra,

Thank you for your kind feedback.

We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.

Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Valorada con 1 estrellas sobre 5

I didn’t get the bed I ordered although…

I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.

22 de abril de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Good Morning,

Thank you for your feedback.

Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

The man that we ordered the sofa and…

The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.

2 de mayo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Sarah,

Thank you for your kind feedback.

We’re delighted to hear you had such a relaxed and enjoyable shopping experience, and that our colleague Jamie, gave you the space to browse comfortably. It’s great to know they made such a positive impression— we’ll be sure to pass on your comments. We hope you love your new furniture!

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Carpet and Customer Service

I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)

18 de mayo de 2026
Opinión espontánea
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Fiona

Thank you so much for your fantastic review!

We’re delighted to hear how pleased you are with your new carpet and the overall service you received. Lauren will be especially thrilled to know her knowledge and friendly approach made such a positive difference to your experience, we’ll be sure to pass on your kind words.

It’s also great to hear that the fitting team did such an excellent job, especially with the join, attention to detail like that really matters to us.

Thank you again for choosing Sterling and for taking the time to share your feedback. We hope you enjoy your new carpet for many years to come!

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Love the service

26 de mayo de 2026
Opinión espontánea
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Ola

Thank you so much for your kind words!

You are very welcome, please come back soon

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Called at Glasgow store

Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.

17 de mayo de 2026
Opinión espontánea
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Thank you for taking the time to share your feedback.

We’re delighted to hear about your experience in our Sterling Home Glasgow and that Sam provided such excellent service. It’s great to know he made you feel comfortable and went above and beyond to assist, regardless of the size of your order.

We’ll be sure to pass your kind comments on to Sam – he will be pleased to hear them.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Recently bought a new suite etc

Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.

Would recommend using this Sterling store.

1 de mayo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Ian,

Thank you for your lovely feedback.

We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.

Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 3 estrellas sobre 5

Staff very nice and helpful,however I…

Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.

1 de abril de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Ms McCulloch,

Thank you for your feedback.

We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.

We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.

Thank you for bringing this to our attention and for your patience.

Kind regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, excellent customer service, held the item till we were able to collect

24 de abril de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Oliver,

Thank you for your lovely feedback.

We’re delighted to hear that our team was helpful and provided excellent customer service, and that we could accommodate holding your item until collection. We really appreciate you taking the time to share your experience.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

We purchased our sofas at your…

We purchased our sofas at your Tollcross branch. Sam who served us was friendly, helpful and efficient.

29 de marzo de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Hazel

Thank you for taking the time to share your experience.

We’re delighted to hear that you were pleased with your visit to our Tollcross branch and that Sam provided friendly, helpful, and efficient service. We’ll be sure to pass on your kind words to him.

Enjoy your new sofas, and we hope to welcome you back again soon!

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Michelle,

Thank you so much for taking the time to share your feedback with us.

We’re delighted to hear that you found our staff pleasant, friendly, and helpful. Our team works hard to provide a positive experience for every customer, and it’s wonderful to know this came through.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Mary was amazing

Mary was amazing so helpful and knowledgeable. She made the experience for my friend and I really enjoyable.

25 de marzo de 2026
Opinión espontánea
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Irene

Thank you so much for your lovely feedback!

We’re delighted to hear that Mary made your visit enjoyable and that you and your friend felt so well supported. We’ll be sure to pass your kind words on to her, they will mean a lot.

We hope to welcome you both back again soon!

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Not a pushy sales person

Not a pushy sales person, good knowledge of products

22 de febrero de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Elizabeth,

Thank you so much for your feedback.

We are really pleased to hear that you felt supported without any pressure, and that Frank was so helpful with his product knowledge.

It’s always our aim to make the experience as comfortable and informative as possible.

Thank you for choosing Sterling Home Glasgow.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

No hard sell at ease given plenty of…

No hard sell at ease given plenty of time to get just right with sales person Frank tully .most helpful and all the team

24 de febrero de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Irene

Thank you so much for your lovely feedback!

We’re delighted to hear that you felt no pressure and had plenty of time to make the right choice. Frank Tully and the rest of our team will be thrilled to know they were able to make your experience a positive one.

If there’s anything more we can do for you, please don’t hesitate to get in touch. We’re always here to help and thank you for choosing us!

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

19 de enero de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Colin

Thank you so much for your lovely feedback.

We’re delighted to hear that you found our staff friendly and helpful during your visit. Providing a positive experience for our customers is really important to us, so it’s wonderful to know we got it right for you.

We truly appreciate you taking the time to leave a review, and we hope to welcome you back again soon!

Kind regards
The Sterling Home Team

Valorada con 3 estrellas sobre 5

Poor aftercare

Vinyl flooring was damaged during delivery, all in all the whole experience and aftercare was poor. Spoke a good game but nothing done at the end of the day, this is after we spent just under £5000 on furniture.

18 de enero de 2026
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Steph

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the issues you've experienced.

Damaged vinyl flooring on delivery and poor aftercare are absolutely not the level of service we aim to provide, especially after such a significant purchase.

We completely understand how frustrating this must have been, and we would really appreciate the opportunity to put this right for you. If you could get in touch with our customer care team with your order details, we’ll make sure this is reviewed as a priority so we can work toward a suitable resolution.

Thank you again for bringing this to our attention. Your feedback helps us to improve where it is needed most.

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Fiona at the store in Glasgow gave us a…

Fiona at the store in Glasgow gave us a quote. She was very knowledgeable of the different sofas and coverings. She also found out that delivery to us would be fine as it’s usually a problem. She was very polite and we had a laugh.

23 de febrero de 2026
Opinión espontánea
Logotipo de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow

Hi Charles

Thank you so much for taking the time to share your lovely feedback.

We're delighted to hear that Fiona made your visit such a positive experience. She takes great pride in helping customers find the right sofa and making the process enjoyable, so she will be thrilled to hear your kind words.

It’s great that she was able to guide you through the different options, answer all your questions, and confirm that delivery wouldn’t be an issue. We’re also glad you had a good laugh together, choosing furniture should be enjoyable!

If there’s anything more we can do to help, please don’t hesitate to get in touch.

Thanks again for choosing us!
The Sterling Home Team

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