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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Clueless. Like extracting teeth trying to get information about products. Often had to do my own research and they then said yes they were wrong. Eventually ordered what they recommended based on in... Ver más

Valorada con 5 estrellas sobre 5

Strength Shop UK Support Team and Customer Care are the best service I have ever experienced. I needed some help shipping some equipment to Italy which is not the most efficient place to send stuff to... Ver más

Valorada con 5 estrellas sobre 5

I've bought from Strength Shop many times over a number of years. All products are good - good delivery, fair pricing etc... Occasionally I have a problem or need an exchange. They're still bril... Ver más

Valorada con 5 estrellas sobre 5

Strength Shop equipment is excellent. I recently bought their cambered bench & row bar. I was desperate for it to arrive, when it did, it certainly didn't disappoint! At first I struggled to bring the... Ver más

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. también en la categoría
  3. Tienda de deportes

Escrito por la empresa

Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

325 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,5

Todas las opiniones

(325)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing customer support & world class products

I have been purchasing a lot of powerlifting equipment from the Strength Shop and trust them with my training.
Last year, I was looking for the Thor Roller, which was out of stock. When I reached out to customer support, they helped me backorder, answered all my questions & kept me updated on its progress every step of the way. Big shoutout to Katie M & Reece for their excellent customer service and care.

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Experience

Ordered two shipments. Both processed on time and dispatched quickly. One shipment was partially filled by the curier and some contents lost. Called Chris from customer service - the most friendly, helpful and even funny operator I have met. Quickly resolved the issue, replacement processed immediately, and overall great experience. Squat shoes and ez curl bar package also high quality and sturdy!

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Have been a customer for years but most recently bought knee wraps, inferno pro sleeves (excellent sleeves at a fraction of the cost of Inzers) and a singlet. I needed these pretty quickly but on checking out, I forgot to select next day delivery. I called up and Reece answered immediately, he was extremely helpful and my order was shipped same day. The order came quicker than I thought.

Strength shops customer service, quality and selection of products has really levelled over the last few years

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A+ Customer Service

I ordered a large 3" double prong belt, quick delivery, good quality belt but the sizing was a bit off for me (bit big). Contacted the Strength Shop and they sent out a different size belt for me to try free of charge along with a returns label. Fantastic customer service and communication!

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer service

Had a small issue with a lever belt I ordered from them.I sent over pictures and a replacement was sent out next day. Reece was super helpful with this whole process

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Strength Shop review

I don’t usually leave reviews, but this is definitely an exception. I ordered weightlifting shoes for my son’s birthday and, due to unforeseen circumstances, there was a delivery mix-up. I contacted the company and Reece and Chris were the epitome of professionalism. They quickly corrected the mistake, and I received the shoes within a week. It’s easy to praise a company when everything goes as planned, but how issues are handled really shows their true standards. This experience shows exactly why they’ve won — and proudly advertise — their awards. Thank you so much. I wouldn’t hesitate to recommend your company. Great customer service

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an issue with my Nike Romaleos 4…

I had an issue with my Nike Romaleos 4 weightlifting shoes after 6 months of use due to a manufacturing issue. Strength shop had been very helpful and asked me to outline the issues. Within a week, they had agreed to send me a replacement pair free of charge. The whole process was very easy with great customer service.

27 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products, great service

Great products for training, regardless of your fitness and/or experience. Customer service is fantastic. Following a problem with a lever belt I had purchased for my wife the customer service rep had resolved it within hours of raising the problem. A trustworthy, reliable company I would definitely buy from again and thoroughly recommend.

5 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I put an order in from Northern Ireland…

I put an order in from Northern Ireland and this company emails me to say that if I'm using the clothing outside the UK they can't sell it to me 😂
They'll be looking us to undress at the border soon 😂
Hard to believe, but true.
There's nothing like destroying your own business.
The Windsor Framework isn't being mentioned by other businesses, so well done to them,I could have lied, but I decided they don't deserve the money I spend on gym equipment.
So I ordered from another UK company with no issues.
There's plenty of EU companies that are glad of the money too.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Strength Shop

Respuesta de Strength Shop

Hi Gerard,

Thank you for getting in touch.

When we had contacted you, you had initially confirmed the information requested and then subsequently advised to cancel and refund your order, which we did.

I can only apologise for any inconvenience that may have been caused by us contacting you to confirm this information.

The Windsor Framework was put in place off the back of Brexit and is UK Government legislation whereby companies sending products to Northern Ireland must confirm that the goods are for use and will remain within Northern Ireland.

The reason for this is due to some people ordering to Northern Ireland and then moving goods across the border, which would effectively be tax avoidance, since the VAT rate in the Republic of Ireland is higher than that of the UK.

We must ask, confirm and retain the information requested in the event of a Government audit.

Unfortunately we cannot comment on how other companies operate and deal with the Windsor Framework, whether or not they contact their customers to confirm this would be at their own discretion.

I hope this helps clarify why we had to contact you to confirm this information.

Kind regards,
Chris

Valorada con 3 estrellas sobre 5

Rusty belt

Ordered a lever belt and it came with a rusty lever. So much so, one screw would not come out. Katie in CS was fantastic. A new one was sent out...also covered in rust and in a beaten-up box.
I'd expect more from what is supposed to be a more premium brand.

They seriously need to sort out their stores/warehouse, as I've seen a few reviews mentioning similar issues with rust.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

outstanding customer service

I had a really insignificant issue with the belt I received. I was so impressed with the response - extremely quick and issue resolved within hours. I also needed some advice and, again, this was received promptly, professionally and in a way that was easy to understand. Combined with an outstanding product, I really couldn't be more impressed.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I ordered several items and they all arrived in good time. The smelling salts bottle was unfortunately cracked - only visible upon opening the packet, perhaps damaged in transit - while all other items were in perfect condition. I messaged via email and received an immediate response with offer of a replacement, actioned straight away. Grateful for the excellent customer service! Thanks

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had issues with the delivery

Had issues with the delivery, DPD's fault but strengh shops customer service was outstanding. Can't fault them at all polite and very efficient and getting the problem solved

28 de julio de 2025
Opinión espontánea

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