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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Clueless. Like extracting teeth trying to get information about products. Often had to do my own research and they then said yes they were wrong. Eventually ordered what they recommended based on in... Ver más

Valorada con 5 estrellas sobre 5

Strength Shop UK Support Team and Customer Care are the best service I have ever experienced. I needed some help shipping some equipment to Italy which is not the most efficient place to send stuff to... Ver más

Valorada con 5 estrellas sobre 5

I've bought from Strength Shop many times over a number of years. All products are good - good delivery, fair pricing etc... Occasionally I have a problem or need an exchange. They're still bril... Ver más

Valorada con 5 estrellas sobre 5

Strength Shop equipment is excellent. I recently bought their cambered bench & row bar. I was desperate for it to arrive, when it did, it certainly didn't disappoint! At first I struggled to bring the... Ver más

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. también en la categoría
  3. Tienda de deportes

Escrito por la empresa

Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

325 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,5

Todas las opiniones

(325)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and product

Katie responded quickly when I asked about an out-of-stock item and set up an invoice for when it came back a week later. As always, the products are high quality. Great service!

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fine Service

Very rapid delivery, fine packaging. The goods were exactly as described on the website and top quality. Unfortunately I required a (weightlifting) belt a little larger than the one I ordered. Strength Shop replaced the item and I had my new belt within 3 days. Their representative was very polite and highly efficient, which was much appreciated, especially in a returns and replace situation. I’d recommend them without hesitation.

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best gym products on the market and…

The best gym products on the market and no one else comes close. I’ve purchased hundreds of pounds of equipment and accessories and they’ve never let me down. They give you that 1% extra you need that in turn simply improves results in the gym! Exceptional customer service, the communication and speediness from the customer service team makes you feel valued they absolutely make sure your taken care of. Whether you’re returning something for a bigger size or need product knowledge they take care of you. ⭐️⭐️⭐️⭐️⭐️

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

Recently I purchased a belt from Strength Shop and only used it a few times. Just yesterday I noticed that there is a small tear on one side so I sent them a video of the issue as I wasn't sure if this was a mistake on my part that I didn't notice.

Even though they believed that it might be just a small user error / cosmetic damage and belt is safe to use, they still quickly sent me another one as replacement and it has already shipped today! Incredibly quick and user-centered customer service

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I have purchased various items from Strength Shop over the past year or so. Unfortunately my most recent order arrived with the wrong belt. I contacted customer service and received a response very quickly. They have now arranged for a collection / delivery of the right belt on a day that suited me. Great customer service and communication. I will certainly continue using Strength Shop in the future.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

They sent me a faulty item, I sent them some photos, they replaced the item with no questions asked. Fantastic service!

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is a great shop.

This is a great shop.
I ordered from Japan.
From the email correspondence before delivery to the detailed contact after delivery.
Everything was handled perfectly.
I have nothing but thanks to the store staff.
I'm also probably proud to be able to use Strength Shop products in Japan.
I'm looking forward to using the Hybrid Duffel Backpack when I travel.
Thank you for the great service and high quality product.

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

My parcel was not delivered, partially Royal Mail not leaving a delivery card and partially me not tracking the parcel.
The issue was picked up within 12 hours of me raising it and a replacement has already been shipped.
No hassle, no questions, completely stress free. Brilliant service.

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality gear and customer service

High quality gear with excellent customer service. You’ll pay 3 times the price for SBD and in my opinion it’s not much better. I’ve bought loads of stuff from SS and it’s always been decent. Only had an issue once which was resolved the same day.

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and Speedy Customer Support

Katie M handled my support ticket for a damaged item incredibly quickly and efficiently (less than 10 minutes!). This is one of the reasons why I've always gotten any of my powerlifting gear from Strength Shop over the years. Cheers guys!

14 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

IRISH customers stay away!

Ordered knee sleeves from their “Irish” website. But then I get notified that it’s coming from the UK and sure enough, have to pay customs to receive it.
When it arrived, it was too small (despite me following the sizes on their website and picking one size larger just in case)
So now my option for a return is send it back to the UK (and pay VAT again) and then wait for a replacement, (and pay VAT again) I’ll end up paying the same about in customs changes as the I paid for the knee sleeves.
They’ve commented on other replies here saying “it’s not their fault. It’s since post brexit.
We mention this in the website” but given the amount of comments, it’s not clearly labelled.
And in reality, it’s very disingenuous to have a .ie website for the Irish market, and be outside the EU, let alone Ireland.
Quality of the knee sleeves seemed fine, but their size guid isn’t accurate. But any Irish customer should ignore and make sure to buy from actual Irish suppliers.

2 de abril de 2025
Opinión espontánea
Logotipo de Strength Shop

Respuesta de Strength Shop

Hi Tony,

Thank you for your review.

I can only apologise if the VAT and duty fee you were charged had come as a surprise.

We have notifications on each product page and throughout the checkout process advising that all orders are dispatched from Scotland, UK and as such they would be subject to VAT/duty charges once they land in the destination country.

Unfortunately when it comes to size guides, this is not an exact science as no two people are the exact same size. Taking this into consideration, it can be a bit of trial and error in order to determine the correct size and type of sleeve that is best suited to yourself.

That being said, if you're ever in doubt about which size to go with please feel free to contact us directly and we can advise further!

Please note that as part of our exchange process, if you had to send something back for a different size, the exchanged product would be zero rated when sent out to avoid you having to pay any additional charges on top of the VAT/duty fees you have already paid.

Unfortunately these charges are out with our control and are a legal requirement for all purchases, from the UK, and even in the EU. The only difference is is that since Brexit happened, we are unable to charge the VAT at checkout whereas if you order from within the EU the VAT is included at checkout.

If this has caused a negative experience when purchasing through our website, again, this is something I can only apologise for.

Kind regards,
Chris

Valorada con 5 estrellas sobre 5

Quick resolution

I purchased some knee sleeves, but when they arrived there were way too tight. The Strength Shop soon sorted the problem and a slightly larger size arrived very quickly.

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality and quick delivery

I've used Strength Shop a couple of times to buy a belt, knee sleeves, and a dip belt. All the products have been good quality at reasonable prices with quick delivery.

I used to buy cheaper equipment from stores like Amazon. Predictably, these items didn't last or provide much support. It's definitely worth paying a bit extra to buy a higher quality product.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company, Great Equipment.

Excellent customer service thank you Katie, quick and informative email communication throughout.
Had an issue due to the delivery company.
It was handled professionally making it a low stress experience, the problem was rectified quickly and fully satisfactory.
On another note the items I purchased Squat stands, bench, barbell and weights are all the highest quality and competitively priced would recommend for anyone wanting solid dependable equipment from a reliable supplier.
I will be purchasing again in the future.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. There was a slight issue with the weight belt that was sent but they quickly sent a replacement item. The weight belt I've bought is really good quality.

23 de marzo de 2025
Opinión espontánea

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