Absolutely awful, I order a four passenger collapsible stroller, then I receive a two passenger stroller. Of course I need to return it. They charge me a 30% stocking fee because of their error. When... Ver más
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Consulta las opiniones de los clientes
item shipped quickly, but was missing an accessory. the customer service rep, Ariel, was quick to respond and remedy and had the item sent directly from the manufacturer. she kept in touch throughout... Ver más
The customer service was wonderful. When I had made my purchase it the item was in stock but it must have become sold out right after. I reached out asking about the status of my order shipping and wa... Ver más
Had a great experience buying my Joolz Aer2 stroller from Strolleria. Was able to save $ on sales tax and Emily from Customer Service was wonderful to work with. Repeat customer here.
Información sobre la empresa
Sobre Strolleria
Escrito por la empresa
Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.
We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.
Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.
We believe better information leads to better choices—and happier families.
Información de contacto
55 Montgomery St. Ste. 2, 07109, Belleville, Estados Unidos
- cs@strolleria.com
- strolleria.com
4,0
Muy bueno
62 opiniones
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DO NOT order from these con artists
DO NOT order from these con artists! There are much better reputable sellers out there. If there are any issues with your order, these slimy people will weasel their way out and make it impossible to cancel your order.
I made a mistake ordering an accessory to a stroller here instead of ordering direct from the manufacturer to save on shipping costs. They did not tell me at the time of order that the order would be delayed for 6 weeks. When they reached out, they promised a mid July delivery. I did not complain because I had a trip scheduled for the end of July where I would need this accessory. However as the trip date neared, I reached out again for the status and they said it’s dependent upon the manufacturer. They didn’t even have the item on hand. When I asked to cancel the order, they refused to and stopped responding. Terrible customer service
TLDR: don’t order here, use someone else. If there’s anything wrong, support is nonexistent.
26 de julio de 2024
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