Swansway Motor Group Opiniones 

8400
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Five start service by Danny in service /parts . Pleasant friendly and attentive. Kept me informed of how long I would need to wait and ensured I had drinks and biscuits. I was having a particularly h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have an Audi Etron which I have had some issues with, not bought from Preston Audi but I took it there for the warranty work, dealt with Kieran in the service department, a credit to this company. T... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

When you contact company over a car , I made an offer expected a come back and get totally ignored, even cst service kept saying someone will be intouch if this is pre sale god help after sales. When... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Swansway Garage Preston. Big shout out to Chris Reid. Best customer service experience we’ve had in a long time. Made purchase easy and seamless. All issues dealt with immediately and everything c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Servicio de automóvil
  4. Tienda de accesorios para automóviles
  5. Tienda de neumáticos
  6. Tienda de reparación de automóviles

Sobre Swansway Motor Group

Escrito por la empresa

Hello, we're Swansway Motor Group. With over 50 years' experience in helping people find and service their vehicles.

As a family owned and run Motor Group it really matters to us what our customers think.

We're as passionate about giving great customer service as we are about motors.

Whether you're buying or servicing your first car, or your hundredth, we want to give you the same fantastic service every time!

Search Vehicles in Stock Get a Free Valuation Book a Service / MOT Search Motability Vehicles

Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

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3,9

Todas las opiniones

(8400)

176 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I'd definitely recommend Stafford Audi…

I'd definitely recommend Stafford Audi to friends and family because the personal attention given with no pressure was excellent in particular the sales executive Georgina Hazelgrove was professional and made everything go smoothly she was indeed excellent.

1 de diciembre de 2025
Opinión espontánea
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Hello David, thank you for taking the time to leave this lovely 5 star review.

Valorada con 5 estrellas sobre 5

Dylan was lovely and very helpful he…

Dylan was lovely and very helpful he didn’t pressure us into buying a car and was so helpful to finding what suited us

28 de noviembre de 2025
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Hello Amanda, thank you for taking the time to leave this lovely 5 star review.

Valorada con 5 estrellas sobre 5

Very pleasant experience

Very pleasant experience every person i was was helpful and respectful.
The sales representative was extremely knowledgeable and professional

4 de diciembre de 2025
Opinión espontánea
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Hello John, thank you for taking the time to leave this lovely 5 star review.

Valorada con 5 estrellas sobre 5

pulled out all…

Oscar the sales person pulled out all the stops, to even picking me up at the train station.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Michael, thank you for taking the time to leave this lovely 5 star review.

Valorada con 5 estrellas sobre 5

Motor Match Bolton were great because…

Motor Match Bolton were great because ot was an effortless experience from start to finish, no pushy sales person trying to upsell any products, just quick and efficient. Would highly reccomend.

2 de diciembre de 2025
Opinión espontánea
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Hello Carl, thank you for taking the time to leave this lovely 5 star review!

Valorada con 1 estrellas sobre 5

Buyer beware. Purchased a diesel 5008 less than a year old

Purchased a diesel 5008 less than a year old. It is supposed to come with a 3 year warranty from new. My only issue is that the system no longer warns me of speed cameras. When I phoned to ask for assistance in resetting this, I was told that Swansway couldn't deal with the issue as it is a Peugeot issue!! Whatever that means. Now I have been informed that to have the speed camera warning reset on the vehicle, I have to pay an extra ongoing fee for Connected Services. I don''t remember the salesman informing me of this when the car was purchased, however I do remember him telling me that the car had speed camera warning. Apparently, the speed camera warning operates for the first 6 months of ownership then lapses without warning from the car, or from Peugeot. I feel that even though the car is still under warranty (for whatever that's worth) many important issues aren't covered. The issues that aren't covered are undoubtedly the most common ones. Buyer beware!

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Good Morning Mr Holding,

Thank you for taking the time to leave your review.

We have spoken with the dealership, and they have confirmed that your vehicle comes with a three‑year warranty from new. They also advised that the speed camera feature is available only through a subscription, which is managed via Connected Services.

Unfortunately, this is not something we have control or influence over, so we are unable to provide further support in this regard. The dealership has assured us that the salesman would have explained that the vehicle has the digital capability to subscribe to this package should you wish to do so.

We would like to apologise if you felt we did not meet your expectations in explaining this feature, and we appreciate your feedback as it helps us improve the clarity of our communication.
Sharon - Swansway Motor Group

Valorada con 5 estrellas sobre 5

Van Purchase

Darren was a wonderful salesman with full knowledge of the vehicle he was selling, we were fully informed at all times and the documents and attention to detail was top notch, would definatley recommend to anyone looking for a vehicle.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Paul, thank you for taking the time to leave this lovely 5 star review and for sharing your great experience!

Valorada con 5 estrellas sobre 5

Exemplary Service

The sales executive Taggy was very helpful, I have purchased a few cars from her and she is always very accommodating.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Helen, thank you for taking the time to leave this lovely 5 star review!

Valorada con 5 estrellas sobre 5

BYD Stoke used car purchase

Fantastic used car sales and post sales service. BYD Stoke should be appreciated to have Eva Adams onboard.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Stephanie, thank you for sharing your great experience at BYD Stoke!

Valorada con 4 estrellas sobre 5

First class service

Jabe was very professional and knowledgeable answered all questions and sorted small error on one side. Car immaculate inside and out. Jabe dealt with all paperwork very efficiently and such a lovely young man. A credit to your company.
Still waiting for last service mileage information.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Teresa, thank you for taking the time to leave this lovely review and feedback.

Valorada con 5 estrellas sobre 5

The sales representative Darren asked…

The sales representative Darren asked what we wanted with no hard sell. He helped with all the online process. Made it a lot easier than expected.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello, thank you for taking the time to leave this lovely 5 star review!

Valorada con 5 estrellas sobre 5

The car was not the most expensive…

The car was not the most expensive compared to your normal sale. But I felt that the salesman (Tom Sneade) valued my custom equally. Lovely car.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Andrew, thank you for taking the time to leave this lovely 5 star review!

Valorada con 5 estrellas sobre 5

Imogen

Imogen could not do enough for us. excellent from start to finish thank you.

9 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Owen, thank you for taking the time to leave this lovely 5 star review!

Valorada con 5 estrellas sobre 5

Top job from a Top team

I went to Swansway Peugeot knowing what model I was interested in, I was greeted by the team but left to have a look around without being ambushed. And from asking for a key to have a look inside a car to leaving with it a handful of days later. I couldn't be happier with the service

8 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Jamie, thank you for taking the time to leave this lovely 5 star review. It is fantastic to hear about your great experience with Swansway Chester PEUGEOT.

Valorada con 5 estrellas sobre 5

All the staff at Stafford Audi were…

All the staff at Stafford Audi were great to deal with & made the buying process a pleasure. Special thanks to Phoebe Cresswell who couldn't have been more helpful from sourcing the perfect vehicle to the final handover.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Mike, thank you for taking the time to leave this lovely 5 star review!

Valorada con 5 estrellas sobre 5

Wrexham VW garage

I would recommend Wrexham Volkswagen to friends and family because the service I was provided was excellent. I was not pushed into a sale and I was allowed to take my time and let them know when I was ready and what I needed. The process was smooth and professional, my car was serviced and anything that needed replacing/fixing was done before I picked it up. They negotiated price on my part exchange and the sales representative I had was fantastic. I also have a 12 month warranty with the car and was given a small gift of appreciation for buying the car.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Harley, thank you for taking the time to leave this lovely 5 star review! It is great to hear about your positive experience with Wrexham VW.

Valorada con 5 estrellas sobre 5

Crewe VW Dealership

I recently visited the Crewe VW dealership as I was dissatisfied with my previous vehicle, and I was extremely impressed with the service I received. Connor was exceptional in helping us navigate what was, for our family, a challenging situation. He took the time to understand our financial constraints and my specific requirements, addressing each point with patience, diligence, and a highly professional attitude.

Even when it appeared that the deal might not go through, Connor went above and beyond to adjust the options and ensure I could still secure the car I wanted. The entire experience was positive, and I would highly recommend the dealership—and Connor in particular—to anyone considering a new vehicle.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Swansway Motor Group

Hello Tracy, thank you for taking the time to leave this lovely 5 star review! It is great to hear about your positive experience with Crewe Volkswagen. We wish you many happy miles in your new car :)

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