TALOR Home & Garden Opiniones 

532
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... Ver más

Valorada con 5 estrellas sobre 5

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de muebles de exterior
  6. Tienda de muebles de mimbre
  7. Tienda de muebles para dormitorio

Sobre TALOR Home & Garden

Escrito por la empresa

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(532)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love my new garden furniture!

I am absolutely delighted with my new garden furniture. It’s well made and the cushions are full and comfortable.
Easy to put together although you do need two people.
Looks very classy- Would definitely recommend

24 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you so much for your lovely review and you are pleased with your new furniture. It has been our absolute pleasure :-)

Valorada con 5 estrellas sobre 5

Love these British made outdoor…

Love these British made outdoor cushions
Great quality, stylish and already had great comments.

24 de marzo de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you for your kind review. So pleased you love your new cushions, they have been a very popular addition to our range :-)

Valorada con 5 estrellas sobre 5

Lovely Rattan garden table and chairs

Lovely Rattan garden table and chairs, arrived just in time for enjoying the Spring sun. Really please with the quality. Scott kept us updated on delivery. Would recommend Talor Garden Furniture.

23 de marzo de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you so much for your kind words and I am so pleased you love your new furniture. It has been our absolute pleasure :-)

Valorada con 3 estrellas sobre 5

Still not received item which is very…

Still not received item which is very disappointing

23 de marzo de 2022
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Respuesta de TALOR Home & Garden

Hi Maria, thank you for your review and I am very sorry to hear you haven't taken delivery yet. We were totally unaware that you hadn't received delivery as were told by our logistics company that it was being delivered on the 11/03/22. I have now been in touch with the logistics company that deals with our Northern Ireland deliveries and apparently there was an issue with the contact telephone number and that they couldn't get hold of you. I did confirm with them the number that we had on our order and also tried to ring you but couldn't get an answer.

They have confirmed with me that it is out for delivery today so hopefully you will receive it today. If you can confirm that is the case, it would be much appreciated.

We did only receive your pergola into stock on the 9th March and we do say to allow 15 to 30 working days delivery for Northern Ireland.

Thank you for your patience, it is much appreciated and if there is anything else I can help you with, please let me know.

Kind regards

Scott Sykes
Customer Services

Valorada con 5 estrellas sobre 5

Outstanding!!!!!

Outstanding!!!!!! Sums up our experience with Talor.
Every step of the way, from order confirmation, through to delivery. No false expectations, regular updates and on time delivery. The whole experience felt very ‘personal’, as though ours was the only order they had to care for.
Following delivery we received a ‘personal’ email asking if “we were pleased with our garden furniture and accessories”………which we are…. What more could you ask for. Can’t recommend them highly enough.

22 de marzo de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

What a lovely review - thank you so much, it is greatly appreciated :-) It has been our absolute pleasure and I hope you enjoy your furniture for many years to come - bring on the sunshine :-)

Valorada con 5 estrellas sobre 5

Definitely recommend!

The furniture I ordered wasn't ready to be delivered immediately but I was kept up to date by Talor Garden Furniture when it was expected in. When it was ready to be delivered I was emailed with a delivery date and contacted by the logistics company to arrange a suitable time and date. Talor sent an email asking how the delivery had gone and if I needed any further information on the furniture to get in touch which was great. Very satisfied with Talor Garden Furniture and would definitely use again.

21 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you Lisa for your lovely review, it is always lovely to hear from satisfied customers :-)

Valorada con 5 estrellas sobre 5

Amazing service quick delivery.

Amazing service quick delivery.
I would really recommend TAYLOR.I’m so happy with my cove garden furniture.
So handy that the delivery company also offer a service to assemble the
Furniture too.
I was so impressed that I got an email the
Day after just to ask if Everything went ok with my delivery and If I was happy with my purchase.i would really recommend Taylor
For there brilliant customer service and amazing products.

16 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you Sarah for your lovely review, it really is much appreciated. We pride ourselves on our Customer Service so it is always lovely to hear these comments. I hope you will enjoy your furniture for many years - all we need is the sun now :-)

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Kept me well informed throughout the delivery process, and we're very happy with the garden furniture we received. Will be ordering again :)

16 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you Simon for your kind words. We are very grateful to have such lovely customers such as yourself and if we can ever help you further, please do not hesitate to get in touch :-)

Valorada con 5 estrellas sobre 5

We are so pleased with our garden…

We are so pleased with our garden furniture from Talor, quality, style and design is exactly as we had hoped for, Scott in customer service, is absolutely fantastic, he looked after us all the way and kept us fully informed, he even gave us recommendations after us explaining what we wanted, he is a huge credit to Talor and is the main reason we will 100% recommend to friends and family, thanks again Scott

14 de marzo de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you Darrell for the lovely review, it is much appreciated. I am so pleased you love your furniture and I hope you have many years of enjoyment from it. It has been our absolute pleasure :-)

Valorada con 5 estrellas sobre 5

Garden furniture

Fast delivery on time and good quality garden furniture

9 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you for your review, it is much appreciated :-)

Valorada con 5 estrellas sobre 5

The whole experience from ordering to…

The whole experience from ordering to delivery was great, we even got our furniture earlier than originally planned. We are extremely happy with the whole experience with Taylor Garden Furniture, thank you.

9 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you Rose for your kind words, you are very very welcome :-)

Valorada con 5 estrellas sobre 5

A very positive experience

My whole customer experience was very positive. Our garden furniture delivery was delayed last year due to global circumstances and I was regularly kept up to date with the status of our order. I felt that customer satisfaction and offering a personal experience was very important to the company and I would definitely recommend them.

8 de marzo de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you Lynne for your kind words. It has been a long wait for you and your patience and understanding have been greatly appreciated. You have been an absolute pleasure to deal with and I am sure you will have many years enjoyment out of your lovely new garden furniture :-)

Valorada con 5 estrellas sobre 5

Excellent

Excellent

Products were exactly what I was expecting and needing, and was available for delivery right away. The photos accurately represent the quality and look of the delivered products. Delivery and unpacking was smooth and fast, and responsive to my individual needs in terms of timing.

8 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you Phil for your lovely review and am so glad you are pleased with your furniture and our service. It has been our pleasure :-)

Valorada con 5 estrellas sobre 5

Impressed

Really impressed with their customer service, very polite & helpful. The product arrived when it was supposed too, and the delivery men were very helpful.
I will certainly use them again.

4 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you for your lovely review, it is much appreciated. I will certainly pass on your comments to our logistics team as well :-)

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service.
In advance of buying I had a couple of queries which were answered really quickly.
When I placed my order, the delivery guidance was 15 - 30 working days. However, my furniture was delivered within 10 days.
The company also followed up after the delivery to check everything was in order.

3 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you so much for your lovely review Lara! It has been our absolute pleasure and I hope you have many years enjoyment with your new garden furniture :-)

Valorada con 5 estrellas sobre 5

Great outdoor furniture!

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer service helped me to select the right size and fabric colour by sending extra dimensions and swatches. The waterproof fabric is also the nicest that I’ve seen as some, like the ‘Life’ range seen in garden centres, look very course and ‘plasticky’. The Talor fabric is much softer and smoother. Thank you Talor: l love my new furniture. And the yellow santorini cushion suggestion sets it all off perfectly. 😃

1 de marzo de 2022
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Respuesta de TALOR Home & Garden

Thank you for your lovely review, it is much appreciated and am so pleased we managed to find the right set for you. All we need is some sun :-)

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Helped me to select a different garden set when the one I was interested in was not available. The order took a long time to arrive but they were easy to contact to enquire. Was kept up to date about delivery and the delivery company was very good. We are very happy with product quality.

28 de febrero de 2022
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Respuesta de TALOR Home & Garden

Thank you for your kind words, they are much appreciated. It has been our absolute pleasure and enjoy your lovely new furniture :-)

Valorada con 5 estrellas sobre 5

Excellent customer service and really good quality furniture

Excellent customer service and really happy with our garden furniture. I ordered a corner seat with table and it was well packed and arrived promptly. The delivery guys even came in the storm much to my surprise!
I had really good communication from start to finish and am very impressed with the service I received. An excellent company to deal with and you won’t be disappointed. Would definitely purchase from you again. Thank you

26 de febrero de 2022
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Respuesta de TALOR Home & Garden

Thank you so much for your lovely review, it has been our absolute pleasure and am so pleased you love your new furniture. Look forward to welcoming you back soon :-)

Valorada con 5 estrellas sobre 5

The furniture is fantastic quality and…

The furniture is fantastic quality and arrived quickly. The delivery arrived when we were told it would be and the men that delivered it were great and put each item in the exact place we wanted it to go

23 de febrero de 2022
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Respuesta de TALOR Home & Garden

Thank you Lynette for your review, it is greatly appreciated. I will be sure to pass on your comments to our logistics partner. I hope the weather improves soon so you can enjoy your lovely new furniture :-)

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