TALOR Home & Garden Opiniones 

532
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... Ver más

Valorada con 5 estrellas sobre 5

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de muebles de exterior
  6. Tienda de muebles de mimbre
  7. Tienda de muebles para dormitorio

Sobre TALOR Home & Garden

Escrito por la empresa

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(532)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brillaint service

Brillaint service, unlike other companys who advertise stock when they dont, i was reassured how many sets they had in stock and had great contact throughout the order untill delivered within the time slot given, would use again.

3 de febrero de 2023
Valorada con 5 estrellas sobre 5

Delivered on time and even taken into…

Delivered on time and even taken into the back garden for us. Furniture exactly as described, appears to be good quality and straight forward to assemble. Just what we wanted !
Thank you

22 de diciembre de 2022
Valorada con 4 estrellas sobre 5

Difficult delivery experience over Christmas, but good service to resolve

I ordered a garden light over one month ago (on Dec 2nd). I have received multiple emails promising the item would be dispatched on various dates (first on Dec 16th, then Dec 28th). However, the item has still not been dispatched, and the company is not replying to emails. I will be requesting a charge-back on my credit card.

EDIT: Shortly after posting my original review Zac at Talor personally phoned to discuss the situation. The issue appeared to be due to delivery companies failing multiple times to collect the item from Talor's warehouse. One day later the item was delivered by Parcelforce. Zac was kind enough to phone on both days to give updates.

2 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Garden Furniture Suite

The customer services provide a very good service and also the staff is very kind and helpful. I am happy with the quality of my garden furniture. Many thanks.
Mrs Monique Levinson

24 de julio de 2022
Valorada con 5 estrellas sobre 5

Great to deal with

I wanted one of those steel garden pergolas with the led lighting that were low stock everywhere. When it looked like Talor’s had them back in stock I contacted them and they were fabulous to deal with. Brilliant attentive sales service and after sales care was also superb. Based on my experience in the summer I would definitely use them again. The guys in sales and service I dealt with (Zac & Scott) are a credit to the company.

15 de agosto de 2022
Valorada con 5 estrellas sobre 5

Beautiful product. Prompt delivery

I ordered the white wash standing stag. It is absolutely beautiful quality and a very good size. It was packed really well and delivered before the estimated time. I am absolutely delighted with it and would order another one for sure!!!

9 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Well worth the wait

Well worth the wait for my garden furniture and great communication from this firm throughout. I agree with other reviews that Scott is an asset to this firm. Very happy all round , would not hesitate to recommend.

15 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Fantastic experience

We have had a fantastic experiencing ordering from Talor Home and Garden. We were finding it difficult to access certain ordering features via the website so we ended up completing the order over the phone which was very easy and we had a very friendly person at the end of the phone.

Predicted delivery time was very accurate and the deliver process went very smoothly. We opted for the VIP delivery option with the guys who delivered the furniture set also being very friendly and efficient with building all the furniture. Communication the whole way through the delivery process was also very good.

The product itself looks to be very good quality. The cushions you sit on are on the slightly firmer side than we were expecting but not a big issue at all. We had a couple of queries regarding the product we received and we always received prompt replies from the Talor customer service team.

Time will tell in terms of the durability of the materials etc but we have peace of mind due to the long warranty period offered with the furniture and knowing that any queries with the company are dealt with really quickly.

We would definitely recommend Talor and will no doubt use them again when we want to add items to our garden furniture and accessories.

31 de octubre de 2022

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