I'm sorry I cannot recommend this company. After purchasing their phone I sent it back and I understood being charged a restocking fee but they charged me over 150 or so because the new never used pho... Ver más
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Consulta las opiniones de los clientes
Yolani was immediately helpful and patient. She understood my questions and walked me through the steps to make the changes I needed. I like the Wisephone and will probably never use anything else!
Tina made our experience great!!! My husband and I are both definitely "techless" as in very minimal technical skill when it comes to mobile devices. Tina very patiently walked us through every ste... Ver más
Amazing device, very excited to get to know all the minimal features. With two days I already feel much freer, like I can use my technology not the other way around! The support team is phenomenal as... Ver más
Información sobre la empresa
Sobre Techless
Escrito por la empresa
We lead people to live fully with healthy technology.
Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest.
That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.
Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Información de contacto
701 Brazos St , 78701, Austin, TX, Estados Unidos
- 512.676.5496
- hi@techless.com
- techless.com
4,4
Excelente
399 opiniones
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Great customer service
Great customer service! Yolani nswered all my questions and was super friendly.
2 de diciembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for the lovely review! We’re so glad Yolani was able to answer all your questions and make the experience friendly and straightforward.
Customer support with Techless is very…
Customer support with Techless is very nice
I've had only good interactions with Yolani and quick understanding of how things work, very thankful for my WisePhone.
2 de diciembre de 2025
Opinión espontánea
Respuesta de Techless
Abigail, we really appreciate your kind words! It’s great to hear that your experiences with Yolani were consistently positive and helped you feel confident with your Wisephone. We’re grateful for you!
Great customer service
Zazi was so helpful and walked me through every step. He solved my problem completely and was very patient.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you so much for sharing this! We’re thrilled to hear that Zazi guided you through everything with such patience and care. It’s wonderful knowing he was able to fully resolve the issue for you.
Exceptional service from Yolani at Techless
Yolani was great helping me get my service plan registered for my wisephone. She was super patient and I went roughly 15 minutes past the closing time. I was tired and had to have stuff repeated about 10 times.
22 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for taking the time to share this. Finishing a setup at the end of a long day can be tough, and I appreciate you staying with the process even when things needed to be repeated. Yolani has a very patient and steady way of guiding customers, and it says a lot that she stayed with you past closing to ensure everything was in place.
We are grateful for your patience and for allowing us to support you. If you ever need help with anything down the road, we are always here to assist.
YES!!!!…
Yolani literally held my hand through the setting up process for over an hour. She was SO HELPFUL!!! Im excited to get used to Wisephone 2 and continue my quest to utilize my time lessoning those little anxious feelings that combined create a loss of true self.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this. It is wonderful to hear how supported you felt during the setup process. Yolani has a calming presence and a real gift for walking customers through each step without ever making things feel rushed, and I am glad her patience made that time together so helpful.
Your excitement about starting fresh with Wisephone 2 really comes through. Choosing a device that protects your time and helps ease those anxious moments is a decisive step toward feeling more grounded. We are here for you as you settle in, and if you ever need guidance along the way, we are always ready to help.
WiseOS subscription
quick and easy interactions on the phone. fast solutions. Zazi was my representative.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for taking a moment to share this. It is great to hear your interactions were quick and straightforward. Zazi works hard to provide fast and precise solutions, and I appreciate your recognizing his support. If you need anything else as you continue with your WiseOS subscription, we are always here to help.
Personable, professional, and prompt service.
This company provides a subscription phone service. When they launched WisePhoneII, I was already using their WisePhone. I made a huge mistake, and didn't catch it for ten months. Instead of getting the updated phone, I accidentally subscribed for a second time altogether. I was being charged twice for the same service because I put aside the old phone and only used the new phone.
After months of this, I finally caught the problem when I saw two bills. I called and asked to cancel one subscription and asked if it were possible to get a refund. Within moments they looked into the account, cancelled the duplicate service, and refunded each of the ten months. They were personable, professional, and prompt.
20 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this experience. I know how easy it can be to overlook a duplicate subscription, especially when switching devices. I am glad our team was able to review your account quickly, close out the extra line, and make sure the full refund was issued without any added stress on your end.
Your kind words about the care you received mean a lot. We work hard to handle situations like this with clarity and respect, and it is encouraging to know the process felt smooth and professional. If you ever need anything in the future, we are always here to help.
Anthony assisted me with a question…
Anthony assisted me with a question that I had and he was very helpful!
19 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this. I am glad Anthony was able to help you with your question and make the process simple. We appreciate you taking a moment to let us know. If anything else comes up, we are always here to support you.
Great Phone and Customer Support
Great phone company. A new refreshing, restoration of an old way of life and regaining clarity of mind. I used lightphone for over 3 years, but found too many limitation to keeping up with all the modern necessary annoyances of slack, groupme, recieving files and pics etc. I've been on Wisephone for nearly 6 months and I'm a huge fan. It has freed dependance on other screens that lightphone couldn't cover and consequently liberated my attention and mental ram space from all the garbage and distractions associated with 'smart' phones. I only need one gig a month because i work and live with wifi for any audio streaming or file sending.
My biggest problem has been that this is my first Android and I dont understand the interface well, so I have a hard time navigating settings.
I recently had a big enough frustration with the google maps app that I contacted customer support. I had some back and forth through direct messaging customer support that didnt bring resolve or clarity to my problem, so they were kind enough to call directly and talk me through fixing the problem(needed to clear my maps overloaded data). The customer support tech , Zazi, was an all star. After sorting out my my problem, for the next 20+ min he was kind enough to help me troubleshoot several other points of friction I was having with the wisephone and even took note of some suggestions I had to hand over to the development department.
I couldn't be happier with their customer service of this great new tech company.
Thanks Zazi!
If you're having a hard time considering the cost of wether or not to get a Wisephone, ask yourself what your time is worth and what your life is worth. If your spending 1/4 - 1/2 of your waking hours of your life glued to a screen, thats 5-10 years of your next 20 years just doomscrolling.
19 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for taking the time to share such a thoughtful review. It is clear you have put real intention into choosing a healthier way to use technology, and it means a lot to know Wisephone has supported that shift for you. Your perspective on clarity, focus, and reclaiming your attention is powerful, and we appreciate you sharing it with others who may be considering the same step.
I am also grateful you reached out when Google Maps started giving you trouble. Some apps carry over more cached data than expected, and clearing it can make a world of difference. Zazi truly enjoys walking customers through these situations, and I am glad his patience and willingness to stay on the line helped you work through each point of friction. I heard your suggestions for improvement, and I appreciate you taking the time to share them with him.
Thank you again for your trust in us and for your encouragement toward others who are deciding whether a more intentional phone experience is right for them. If you ever need help with anything down the road, we are always here to support you.
So helpful!
I spoke with Zazi on the phone to help me get a new sim card. He was so helpful. I was able to get it figured out and a full refund for the plan I didn't need. I really appreciated the help and kindness.
18 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this experience. Zazi has a genuine gift for making things simple and stress-free, and I am glad he was able to guide you through getting the correct SIM and sorting out the plan refund. We appreciate your kind words. If you ever need anything moving forward, we are here to help.
Walk through
Walk through
Tina did a great job walking me through everything as I set up the wise phone. She was patient and detailed in her explanation.
18 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this. Tina has a thoughtful way of guiding customers through setup, and I am glad her patience and clear explanations helped you get everything in place. If you need anything as you continue using your Wisephone, we are always here to support yo
Second Review - Still Pleased
The Sim card did not work in the WisePhone, but I was sent a replacement. Zazi is the best tech helpline person I have had. Patient and knowledgeable. The phone was up and running in less than 10 minutes. My daughter is pleased with the phone. Thanks!
14 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this update with us. I am glad the replacement SIM brought everything together and that Zazi was able to walk you through the setup so quickly. His patience and clear guidance make a big difference, and it is excellent to know your daughter is enjoying her phone now. We appreciate the chance to get things working the right way. If you ever need anything, we are here to help.
Anthony was polite and knowledgeable
Anthony helped me switch from Wisephone I to Wisephone II and switch carriers. He was polite and knowledgeable, talking me through the whole process. Thanks Anthony!
14 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing your experience. I am glad Anthony was able to walk you through, step by step, moving from Wisephone One to Wisephone Two and getting your new carrier set up. Your feedback about your time with him is truly appreciated. He is always a pleasure to work with, and I am grateful for your positive interaction. If you need anything in the future, we are here to help.
Yolani was excellent in all respects
Yolani was excellent in all respects. Extremely knowledgeable and patient. Very courteous, did not rush us and answered all of our questions. She had an excellent attitude and we could not be happier with our experience. Tina, likewise was very knowledgeable and patient, and very courteous. She also provided an excellent experience. Could not ask for more from either. All the best and thank you.
14 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing such thoughtful feedback. It is clear that both Yolani and Tina made a strong impression, and I appreciate you taking the time to highlight the care they showed. Their patience, attention to detail, and willingness to slow down and answer every question is a big part of what they bring to our team. Knowing that you felt fully supported by both of them means a lot to us.
We are grateful for the opportunity to serve you, and if you ever need anything in the future, we are always here to help.
Customer Support
Yolani, my customer support representative was knowledgeable about the product and was able to help me retrieve information that I did not have. She patiently waited for me to complete the steps to make sure that my problem was solved.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this experience. Yolani has a thoughtful way of guiding customers through each step, and I am glad her patience and product knowledge helped you get everything sorted out. We appreciate you taking the time to recognize her. If anything else comes up, we are always here to help.
Friendly helpful service
Really appreciated the friendly hand-holding from Jay. Having used an iPhone for 16 years, switching systems is not intuitive! But he helped me figure it all out and get set up.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for taking a moment to share this. Moving from an iPhone to a new system can feel like a dramatic shift, and I am glad Jay was able to guide you through each step clearly and patiently. He enjoys helping customers get comfortable with their devices, and your feedback means a lot to him. If you ever need more support as you settle in, we are always here to help.
Zazi solved all of my issues quickly…
Zazi solved all of my issues quickly and accurately. Great customer service.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this. It is great to hear that everything was resolved so smoothly. Zazi takes genuine care to ensure each concern is handled correctly, and I appreciate you recognizing that. We are always here if you need anything moving forward.
ultimately didn't work for me
Customer support was really kind and as helpful as they could be. I worked with Zazi and Yolani and they were prompt with call backs. However, it took almost two months to properly set up my wise phone and I still was missing calls and texts from friends and family. Ultimately, I lost money and time by cancelling my other carrier and now have to set it back up. Maybe my situation was unique. Hoping they can work out the kinks cause it seems like a nice company.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing your experience with us. Your patience throughout this process was not unnoticed, and I sincerely thank you for allowing our team time to work through each challenge. Zazi stayed with your case every step of the way and did everything possible to resolve it, even amid network issues that made the situation more complex than usual.
Although the outcome was not what either of us hoped for, we appreciate the chance you gave us to make things right. We remain committed to helping customers through even the most difficult technical issues. If you ever decide to revisit Techless, we are here and ready to support you.
Techless has always been very helpful
Techless has always been very responsive to my inquiries. Anthony was very helpful in answering my question and seeking to help me get the best purchase price possible using discount codes.
11 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for taking a moment to share this. It means a lot to know our team has been able to support you well over time. Anthony works hard to ensure customers get clear answers and the best pricing available, so I am delighted his efforts made a difference for you. We appreciate you choosing Techless and are always here whenever you need us.
Resolved issue of resetting voicemail
Zazi did great job in resolving my issue…we had not set up our voicemail or if we did we forgot password…so he called back and had our password reset…Techless is smaller company so sometimes it takes up to 24 hours to resolve issue…but in short they did resolve it so thank you:)
11 de noviembre de 2025
Opinión espontánea
Respuesta de Techless
Thank you for sharing this. Zazi worked hard to get your voicemail sorted out, and I appreciate your patience while everything was being resolved. If anything else comes up, we are here to help.
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