techtron Future Tech Ltd Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the EV7-7+ wall charger it was very easy to purchase and the delivery was on time. The installation was straight forward and the app works well. I contacted Techtron customer service with r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Ver más

Información sobre la empresa

  1. Fábrica de material eléctrico

Escrito por la empresa

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(206)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good for beginners.

Prompt shipping, everything well packed. Very good scooter special for beginners. Very chuffed with my purchase.

9 de marzo de 2023
Valorada con 1 estrellas sobre 5

It is just okay

Hi first look was okay. Only the phone holder was missing. I sent an email to ask for it but no one replied. The scooter is good on flat surface but it is really bad at climbing hill even small ones.

13 de marzo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Ali, Thank you for taking the time to share your experience with us. We appreciate your honest feedback and apologize for falling short in this area. We shall address this concern. We hope to have the opportunity to serve you better in future. AM

Valorada con 1 estrellas sobre 5

OrderedGrands the scooter for my grandson…

Ordered the scooter for my grandson very helpful…
Unfortunately had to cancel which I did on the same day all fine, sent an email in regards to money being refunded which they said can take up to 3/5 working days which again I understood so sent two more emails asking for refund they replied unforeseen circumstances will have to wait longer, totally unacceptable…
It’s now two weeks in still no refund will never buy from this company again Very Very unsatisfied customer.
Mrs S Carr

17 de febrero de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Susan,
We understand the importance of timely resolution when it comes to refund and deeply apologize in this matter.
We hope by now you should have received your refund. If you have any additional concerns, please do send us a mail on customerservices@techtron.co and we will look into it. AM

Valorada con 5 estrellas sobre 5

pleasure scooter

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. before you use can be dangerous and keep the speed setting low at first the rear break is excellent.

3 de febrero de 2023
Valorada con 5 estrellas sobre 5

Easy to pick

Easy to pick, good information about it in the product info, quick easy payment and delivery was quick. Love the scooter, faster then I thought but a real sturdy one. Great colours and lightweight.

27 de enero de 2023
Valorada con 1 estrellas sobre 5

Stay away from these cowboys.

Stay away from these cowboys.

I have ordered the scooter but when I changed my mind and I want to return for full refund before the item even shipped that’s where I discovered customer service doesn’t exist. Phone numbers provided were useless.

Don’t order from this company if you value your money.

16 de diciembre de 2022
Opinión espontánea
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Hi, Thank you for bringing your concerns to our attention, and I sincerely apologize for the frustration and inconvenience this has caused you and i want to assure you that we are actively working to improve our customer service. To ensure that we can assist you prompty, request you to kindly send us a mail on customerservices@techtron.co and we will take the necessary corrective actions.

Valorada con 1 estrellas sobre 5

Very Disappointing

After i made my order, they lost my order details, so for 3-4 days i was hanging on the phone to sort it out and they weren't very helpful at all. I had to find out they run out of that type what i ordered, so i had to make a new order on the phone.
I had to chase them otherwise they don't send me anything.
Then I received my scooter in a bad condition (scratch marks). Literally the box was half opened and the scooter was hanging out (this is more like the UPS fault). It looked like somebody has already used it previously.
The cable of the horn wasn't connected to the battery, it was just hanging out.
After a half an hour use it looses motor torque, so you can't go full speed.
Customer service is terrible.
For 500pound i feel like i've got scammed by Techtron. I don't recommend to order from them.

2 de noviembre de 2022

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