techtron Future Tech Ltd Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the EV7-7+ wall charger it was very easy to purchase and the delivery was on time. The installation was straight forward and the app works well. I contacted Techtron customer service with r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Ver más

Información sobre la empresa

  1. Fábrica de material eléctrico

Escrito por la empresa

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(206)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super scooter

Great scooter, even better than I had hoped. Have managed 29km/hr so far, so actually faster than stated.
Haven't manged to test the full range of the battery yet. But have completed 15km with 50% battery still showing so think the 25km stated is very plausible.
Great build quality, good app. Lots of fun.
Black Friday deal made the purchase all the sweeter..
Delivery was super fast too.. so all round 5stars for service and quality of product.

27 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Nobody is answering my e mails …

I have been trying to contact someone regarding my purchase , I have sent e mails and had no reply also called head office and someone took my details but nobody has called back this was on Monday and Tuesday and it’s Wednesday night now

14 de noviembre de 2022
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Mark, I understand how important it is to have reliable and accessible customer support, and I deeply regret any inconvenience caused by the lack of assistance you received. We appreciate your patience and we hope by now the issue has been resolved. AM

Valorada con 1 estrellas sobre 5

Bought the Techtron Ultra 5000

Bought the Techtron Ultra 5000 to go to the gym which is 6.5miles away. So 13 miles to go there and back home.

Specifications state the scooter has a range of 25 MILES!!!! But my scooter battery dies 2 miles before I get home almost everytime. Meaning on moderate speed and smooth road terrain this scooter will give you 10-15 miles.... absolute scam

There support team is a less than useless call centre run by kids in India

the 25mph speed limit it claims can only be sustained for about a minute before the battery cant take it and bring you back down to 15mph

The hill climbing capability is literally pathetic. expect to go 5mph tops up a steep hill and drain the battery.

I am most annoyed that this scooter is presented as long mileage, all terrain, speedy beast when it is just well marketed garbage from china

FALSE ADVERTISEMENT

complete waste of £500, so disappointed. I was so excited to receive this thinking of all the journeys I could go on.

Now I am on a mission to sell this piece of sh** as I threw away the packaging as I was too excited to receive this

27 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been waiting almost 3 wks on an…

I have been waiting almost 3 wks on an electric scooter to arrive and have sent numerous emails with no response!!!

24 de octubre de 2022
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Louise, We're sorry to hear that you experienced a delay in receiving your product and we apologize for any inconvenience. We will investigate this further and take steps to ensure that this does not happen again. AM

Valorada con 3 estrellas sobre 5

I like the product as described

I like the product as described, however the customer service was not satisfactory. I was told that I will be sent a tracking number and item will be delivered in 48hours, but it was delivered in 96hours. I was worried at first that it was a scam. Eventually I received the item. There was no response to all my written inquiries about the status of my order. I think the company should improve on online customer service

17 de octubre de 2022
Valorada con 3 estrellas sobre 5

A number of error states with order

Shipping infor was incorrect, did not arrive in the 48hr delivery window (even during business hours), had to contact customer services to chase up shipment status to be told they would get back to me in 2 days. Had to sternly decline that offer and ask for immediate follow.

When item did arrive, there where some scratches on the fram from impact damage, the rear mudguard bolts had been cross threaded. Upon full setup I activated the unit which immediately produced error 16 'motor hall anomaly' and scooter would not switch off but only flash. Also seemed to appear in the app.

Scooter eventually reset itself and now works however, there has been 2 occasions where error 16 has appeared again.

Nice scooter when it works. Comes with nice phone holder and app seems to work really well with the scooter (android).

Mixed experience from this company their customer service and service departments aren't to quick to respond to questions. I raised the error code 16 issue last week and still had no reply to date.

3 de octubre de 2022
Valorada con 4 estrellas sobre 5

I recently bought the pro 3500

I recently bought the pro 3500. A great scooter for its price. The best feature I must say is the cruise control which you can access through the app. The app is also really helpful and not buggy. The downside of the scooter are the brakes very squeaky but with a few adjustments that can be fixed also you can’t have a comfortable ride on many surfaces as the tires are puncture proof but does the job for me.

13 de octubre de 2022
Valorada con 1 estrellas sobre 5

Not happy at all!!!!!

I’ve bought two scooters in the last 2week, they arrived in bad condition due to bad workmanship, they arrived scratched, full of marks, the rubber on the board is lifting off, the running board isn’t symmetrical its wonky, the wiring is to thin, it won’t last long it’s rubbish, handle bars on one of them the are badly stripped at the stem so is unsafe to drive, on the other one the wheel wobbles really badly has been put on wrong or isn’t sat in flush, suspension on both scooters don’t work as they’ve been over tightened and now don’t budge, I’ve emailed the company twice with pictures attached and they’ve completely ignored me, I’m very unhappy with this, I don’t have money to waste so I expect a good service, these are horrendous

17 de septiembre de 2022
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Charlotte, We are sorry to hear that you had a negative experience with our product. We apologize for falling short in this area. We will investigate this and take the necessary steps to improve our quality control checks. Once again, I apologize for the inconvenience you have experienced and thank you for bringing this matter to our attention. AM

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