Tenancy.Cleaning Opiniones 

1519
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ali and his team did an excellent job of cleaning a property I am selling and turned a very dirty house into something clean and welcoming. I was particularly impressed by how well the carpets came up... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Am really very disappointed as I thought they would do a good job. I paid so much for nothing. Toilet wasn't descaled, windows very dusty and not cleaned despite paying for window cleaning. Simple thi... Ver más

Valorada con 5 estrellas sobre 5

Cleaning was done to an exceptionally high standard by the three individuals who came. They were all charming and professional throughout the whole process. Would 100% recommend this company to anyo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from this company, from the initial quote which was very detailed, the communication from the team was great. Made the payment for the clean online and was given the information of who w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de limpieza

Escrito por la empresa

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(1519)

476 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Robert and Valerie from Tenancy Cleaning

Robert and Valerie from Tenancy cleaning did an exceptional job cleaning my late fathers apartment prior to completion on the sale They arrived on time and were very professional. The mirrors and windows were left sparkling with no smears and the neglected dirty oven and extractor fan were transformed. I couldnt believe it. All the other areas including the insides of cupboards were cleaned to a high standard. The company itself were very easy to deal with and sent helpful reminders. I would highly recommend this company and thank Robert and Valerie for their attention to detail

10 de agosto de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your wonderful and detailed review. We’re delighted to hear that Robert and Valerie provided such an exceptional service and left the apartment in such great condition ahead of the sale.

It’s fantastic to know that you were particularly impressed with the windows, mirrors, oven and extractor fan, as well as the attention to detail throughout the property, including inside the cupboards. We’re also pleased that you found the booking process and reminders helpful.

We’ll be sure to pass your kind words on to Robert and Valerie. Thank you for your recommendation and for choosing Tenancy Cleaning.

The Tenancy Cleaning Support team

Valorada con 5 estrellas sobre 5

Good job

They done a tremendous and thorough job - would recommend!

6 de agosto de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your fantastic review! We’re delighted to hear that the team did such a tremendous and thorough job.

We really appreciate your recommendation and are so pleased you were happy with the service. Thank you for choosing Tenancy Cleaning and for taking the time to share your experience!

The Tenancy Cleaning Support team

Valorada con 1 estrellas sobre 5

Avoid

End of tenancy cleaner arrived 2 hours early without notice whilst we were still moving the remainder of my stuff out.

He did a good job cleaning however, he completely damaged the carpet near the balcony. I sent a complaint and received an extremely long and unnecessary paragraph explaining that their video VS my picture of the current state of the carpet is not comparable (you can quite easily see the damage).

Someone from the complaints department, also tried to quote unrelated passages from the terms and conditions that didn’t help his argument that I have no actual evidence their cleaner messed up and kept reiterating that their cleaner did well other than the fact that they messed up the carpet, like that makes it okay.

Learnt my lesson, not booking with them ever again.

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

END OF TENANCY DEEP CLEAN

We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely ladies arrived fully equipped and we honestly cannot believe how fantastic the end results are. The place is cleaner than when we first moved in. So professional and the level of expertise was fantastic.
If anyone is needing an end of tenancy clean please reach out to this company. You really won’t be disappointed.

3 de agosto de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your fantastic and detailed review! We’re absolutely delighted to hear that the three team members delivered such an exceptional end-of-tenancy deep clean.

It’s wonderful to know that you were impressed with every aspect of the service, from the full property clean and appliances to the deep carpet cleaning, and that the property was left even cleaner than when you first moved in.

We’re especially pleased that you found the team professional and were impressed with their expertise. Your strong recommendation means a lot to us, and we’ll be sure to pass your lovely feedback on to the team.

Thank you again for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Valorada con 5 estrellas sobre 5

Very easy to book, high standard

Very easy to book. I changed my quote around a couple of times and that was seamless. They managed to send someone with less than 24 hours notice. Ali was great, very high standard of cleaning.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your fantastic review! We’re delighted to hear that you found the booking process easy and that making changes to your quote was seamless.

It’s great to know that we were able to arrange the cleaning with less than 24 hours’ notice and that Ali delivered such a high standard of cleaning. We’ll be sure to pass your kind feedback on to him.

Thank you again for choosing Tenancy Cleaning and for taking the time to share your experience!

The Tenancy Cleaning Support team

Valorada con 5 estrellas sobre 5

Ali and the team did an amazing end of…

Ali and the team did an amazing end of tenancy clean. Thank you so much.

2 de agosto de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your wonderful feedback! We’re delighted to hear that Ali and the team did an amazing job with your end-of-tenancy clean.

We’ll be sure to pass your kind words on to Ali and the team. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Valorada con 1 estrellas sobre 5

Horrible Experience, Incompetent

Horrible, pathetic service.
They didn't even clean basic items
Floor skirtings are full of dust,
Bathroom shower was not descaled
Basic mopping and vacuuming was not done - Food particles on the floor
Kitchen shelves were left with food
Kitchen walls left oily
Chimney was left oily (additional paid)
Lamp shades were left with cob webs
Cobs webs in ceilings
Radiators not cleaned

I mean what not?! . Don't waste money and time with these people

If there was a star below one I will give that.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Daniel and Alessandra have madre a…

Daniel and Alessandra have madre a great work.

30 de julio de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you for your kind feedback! We’re delighted to hear that Daniel and Alessandra did a great job with your cleaning.

We’ll be sure to pass your lovely comments on to them. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Valorada con 5 estrellas sobre 5

Perfect Job at economical rate

Perfect Job at economical rate
My tenany cleaning was done by Ali's team and it is at its best! I would recomment them for sure.

31 de julio de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

perfect end-of-tenancy clean and that you were happy with the value for money.

We really appreciate your recommendation and will be sure to pass your kind words on to Ali and the team.

The Tenancy Cleaning Support team

Valorada con 1 estrellas sobre 5

The worst experience ever

The worst experience ever! Our flat was not clean, the building company rejected our tenancy end of clean due to so so many errors and they wouldn't do anything to help remedy the issue. We raised thorough, legitimate and details issues to do with dirt and dust and the response was unhelpful. Do not work with them.

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

0 stars

If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty floors,drip marks and smears' is beyond their scope of work. the wost experience ever - don't waste your money unless you want to get charged all over again while Mas has the worst customer service of anyone i have dealt with,

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional service

Thank you Ali and team for the wonderful and professional end of tenancy cleaning of our flat.

20 de julio de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you so much for your lovely feedback! We’re delighted to hear that Ali and the team provided a wonderful and professional end-of-tenancy clean for your flat.

We’ll be sure to pass your kind words on to Ali and the team. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Valorada con 1 estrellas sobre 5

Cleaner cancelled about 10 minutes…

Cleaner cancelled about 10 minutes before arrival time.

Was told I hadn’t paid so a refund didn’t need to be issued. I had paid. Although they have stated the refund is being processed it has now been 4 days and no refund in my account. Wouldn’t recommend.

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not good enough

Christos Ntemo Team have done an amazing job. They have made the whole house cleaner than when we started our tenancy. Punctual and very good with my 7 year old with answering all of his questions.

Edit : now that I've had time to go over the property the job is nowhere near good enough specially added blinds to the quote and paid extra for each one and none have been done, cobwebs still there and appliances not cleaned, splashback not cleaned radiators not wiped extractors in bathrooms not touched. I was rushed around to see what they wanted me to see. And then given a link to leave a 5 star review and told i need to leave a 5 star review and they need a screen shot. A 3rd of the deposit was paid for the clean and I will be lucky to get any back unless I re-clean.

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience

Good experience! Easy to arrange and arrived on time. Robert and his team worked very quickly and flat was in excellent condition when they left! Thank you.

28 de julio de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you for your lovely feedback! We’re delighted to hear that everything was easy to arrange, Robert and his team arrived on time, and they worked so efficiently to leave your flat in excellent condition.

We’ll be sure to pass your kind words on to Robert and the team. Thank you for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Valorada con 5 estrellas sobre 5

Hard working team

Christos and his colleague arrived promptly and cleaned the house well. They were both polite and helpful.

20 de julio de 2026
Opinión espontánea
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Respuesta de Tenancy.Cleaning

Thank you for your kind feedback! We’re pleased to hear that Christos and his colleague arrived promptly and did a great job cleaning the house.

It’s wonderful to know they were also polite and helpful throughout the service. We’ll be sure to pass your lovely comments on to them.

The Tenancy Cleaning Support team

Valorada con 1 estrellas sobre 5

Unfortunately I opted for an end of…

Unfortunately I opted for an end of tenancy clean, this wasn’t to the optimum professional standard by any chance and by the time the landlord reviewed it, I still had to pay additional charges for a professional cleaner as lots of windows, worktops and sockets were still left uncleaned. The carpet also didn’t look professional cleaned by any means. I wont be recommending this service at all!

30 de junio de 2026
Opinión espontánea

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