The Insurance Surgery Ltd Opiniones 

2404
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I first used the insurance surgery 5 years ago after I struggled to find insurance companies that would cover my pre-existing medical condition. After I took out my policy I was approached the last co... Ver más

Valorada con 5 estrellas sobre 5

My adviser, Stephen, was brilliant from start to finish. I had some previous conditions that made my case a little more complex. Stephen showed a lot of patience and excellent market knowledge t... Ver más

Valorada con 5 estrellas sobre 5

This is my 2nd time working with the insurance surgery. I’ve had such an amazing experience. Megan is always on the phone to me with regular updates, I can always call and ask follow up questions. I w... Ver más

Valorada con 5 estrellas sobre 5

Sam C was dealing with myself and my girlfriend’s life insurance policies. He was a great help and did so much work for us, it was an easy process. Would highly recommend the insurance surgery and Sam... Ver más

Información sobre la empresa

  1. Aseguradora (seguros de vida)
  2. Agencia de seguros médicos
  3. Compañía de seguros
  4. Corredor de seguros
  5. Seguro de protección de ingresos
  6. Seguros de vida temporales

Escrito por la empresa

About The Insurance Surgery The Insurance Surgery helps people across the UK find the right life insurance, critical illness cover, income protection insurance and business protection policies. We can help everyone, regardless of their circumstances, with particular expertise in supporting people living with pre-existing medical conditions and those working in hazardous occupations. Whether you're looking for straightforward life cover or need specialist advice due to a complex medical history, high-risk job or lifestyle, our experienced advisers compare leading UK insurers to help you find suitable cover at competitive rates. Established in 1999, The Insurance Surgery is an independent specialist insurance broker with over 25 years of experience helping individuals, families and businesses protect what matters most. We provide expert advice and access to 25 insurers, which include mainstream, specialist and exclusive pilots. We specialise in life insurance for people with pre-existing medical conditions, including cancer, diabetes, heart conditions, stroke, high blood pressure, epilepsy, multiple sclerosis, Crohn's disease, ulcerative colitis, HIV, mental health conditions and many other health concerns. Our knowledgeable advisers understand that finding life insurance with a medical condition can be challenging, which is why we work closely with insurers to help secure the best possible outcome for our clients. We also have extensive experience helping people working in hazardous occupations and high-risk industries, including construction workers, offshore workers, pilots, firefighters, police officers, armed forces personnel, engineers and self-employed tradespeople. We understand the unique challenges these occupations can present when applying for life insurance and protection products. Whether you're looking for life insurance quotes, mortgage life insurance, family life insurance, over 50s life insurance, whole of life insurance, critical illness cover, income protection insurance or business protection, our team is here to help. We take the time to understand your needs, explain your options clearly and guide you through the application process from start to finish. Many of our clients come to us after being declined elsewhere or struggling to find suitable cover due to their medical history, occupation or lifestyle. Our specialist expertise and relationships with leading UK insurers allow us to help customers who may not fit standard underwriting criteria. Our mission is simple: to make finding life insurance and protection insurance as straightforward as possible while providing expert advice, exceptional customer service and access to the most suitable cover for your circumstances. If you're looking to compare life insurance quotes, arrange critical illness cover, protect your income or secure life insurance with a medical condition, The Insurance Surgery is here to help.

FAQ's

Escrito por la empresa

How do I get a life insurance quote?
Simply complete our contact form or call 0800 083 2829, and we'll discuss your needs, circumstances and budget before comparing suitable options from our panel of insurers.
Why use The Insurance Surgery?
We have access to all mainstream insurers, as well as having advisers who are experts in understanding medical conditions and hazardous occupations, helping customers find suitable protection even when their circumstances are more complex. Is your advice free? Yes. Our advisers provide free, no-obligation advice and can help you compare options from a range of UK insurers.
What is critical illness cover?
Critical illness cover pays a lump sum if you're diagnosed with a specified serious illness covered by the policy, helping to provide financial security when you need it most.
Do you offer income protection insurance?
Yes. Income protection insurance can provide a regular income if you're unable to work due to illness or injury, helping to protect your finances.
Can I get life insurance after cancer?
Many people can obtain life insurance after cancer treatment. Eligibility depends on factors such as the type of cancer, treatment received and how long you have been cancer-free.
Do you help people working in hazardous occupations?
Yes. We regularly help customers working in construction, offshore industries, aviation, emergency services, the armed forces and other higher-risk occupations.
What types of insurance do you offer?
We can help with life insurance, critical illness cover, income protection insurance, mortgage life insurance, over 50s life insurance, whole of life insurance, family protection and business protection.
Can I get life insurance if I've previously been declined?
Yes. Many of our clients come to us after being declined elsewhere. We work with a wide range of insurers and can often help find solutions for customers with more complex circumstances.
Can I get life insurance if I have a medical condition?
Yes. We specialise in helping people find life insurance with pre-existing medical conditions, including cancer, diabetes, heart conditions, mental health conditions, HIV, multiple sclerosis and many other health concerns.
Is your advice free?
Yes. Our advisers provide free, no-obligation advice and can help you compare options from a range of UK insurers.

Información de contacto

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5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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5,0

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455 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great advice

Great advice, clearly explained with plenty of time to reflect and no pressure to commit. Highly recommend.

10 de septiembre de 2026
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Justin at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Due to my medical history I find it…

Due to my medical history I find it difficult to get cover, Steven managed to find me appropriate cover for a fair price.
Would highly recommend

11 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Steven at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Helpful and efficient

Ryan was super helpful and efficient, he found us a policy that suited our needs after a house move and being refused by others due to husbands medical conditions. Would highly recommend. Thank you to Ryan for being so patient with us and getting us a great deal.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Ryan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Great Service by Tom Heyes

7 de septiembre de 2026
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Life Insurance with health conditions

I could not recommend them enough. I had almost given up hope after struggling to get life insurance with other brokers due to health complications. Megan was very easy to talk to, explained things clearly and I'm very happy with the insurance she found for me. If you have health issues and are looking for life insurance I would thoroughly recommend The Insurance Surgery.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Megan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Sam was very helpful in organising life…

Sam C was very helpful in organising life insurance for me when I’d been turned down by other providers

3 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Sam at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Excellent service from Sam Cox and The Insurance Surgery

I have had an excellent experience dealing with Sam Cox at The Insurance Surgery. From the very first day of my interaction with him, Sam has always been extremely prompt, professional and genuinely eager to help.

What has impressed me the most is his responsiveness. The turnaround time for all of my queries so far has consistently been less than 24 hours, which has made the whole process much easier and stress-free.

Sam helped my wife arrange a couple of term insurance policies that were well suited to her needs. He also helped me secure a term insurance policy that met my requirements, despite my circumstances being more complicated due to my medical history. He was patient, knowledgeable and took the time to understand our individual requirements before finding suitable options.

I really appreciate Sam's dedication, clear communication and willingness to go the extra mile. His support has given us a great deal of confidence throughout the entire process.

I would happily and wholeheartedly recommend Sam Cox and The Insurance Surgery to anyone looking for professional and reliable advice for their insurance needs.

Thank you, Sam, for all your help and excellent service!

7 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Sam at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Thomas Heyes was very helpful…

Thomas Heyes was very helpful throughout the stages of getting my Critical Illness Insurance Cover.

He is knowledgeable about his work & very patiently explained the salient points that I needed to know

7 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Amazing staff and super helpful

Great help! Really struggled to sort out life insurance for me and my partner since we both fall just outside the bmi requirements for most insurance companies! Stephen talked me though all the options and sorted everything out for us! A massive help and relief when also trying to deal with buying a home!

3 de septiembre de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Steven at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

I recently took an insurance through…

I recently took an insurance through The Insurance surgery, and Sam Cox got me the best option in record time. He also followed up with sales when I required a refund.

24 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Sam at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Dedicated and friendly customer…

Dedicated and friendly customer service. Helped me find the policy I needed.

1 de septiembre de 2026
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

After struggling with other brokers due…

After struggling with other brokers due to health issues, I found the insurance surgery who have been great. Neil dealt with my case and although it took a little while to get there (due to waiting for test results, no fault of TIS) we finally got there. I had a few personal issues throughout the process and Neil was empathetic and at no point did I feel rushed or pressured. He is a great asset to the team

25 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Neil at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Had a really positive experience…

Had a really positive experience accessing what myself and my Husband needed in terms of Life policies. I explained to Sam C exactly what we were looking for and he was able to find us exactly what we wanted. Each interaction was helpful and Sam C was always able to answer our many questions. Would definitely recommend them..

31 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Sam C at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Sam @ The Insurance Surgery was very…

Sam @ The Insurance Surgery was very helpful and gave great advice. Thanks again Sam setting mine and my wife’s policy today.

31 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Sam C at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Excellent help to get the product I…

Excellent help to get the product I required. Helpful advice and good communication skills.

25 de agosto de 2026
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Steven Lewis is a Legend.

Oh my goodness - Cannot recommend enough, with a particular HUMONGOUS thank you to Steven Lewis.

I was essentially uninsurable due to all my health conditions which was very frightening as I own my own home and have a baby on the way so have been desperate for some sort of cover for over 2-3 years now.

Steven and I have been on this journey together, I cannot praise his hard work and dedication to ensuring I got the cover I needed, even though we did have to wait for further tests and results over a year or so.

We got there in the end and he was easy to get hold of, would always check in if any updates or changes whilst we waited for time to pass and today is the day I finally managed to be insured.

I feel really relaxed and like a massive weight has been lifted off my shoulders.

Amazing team, amazing company.
Thank you so so much Steven!

25 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Steven at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Julie was very welcoming and…

Julie was very welcoming and knowledgeable and took us through everything. She was patient and took time to explain everything. She was able to offer us policies that worked for us and obtained the best outcome.

19 de agosto de 2026
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Julie at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Great experience from start to finish

As a business owner, finding the right life insurance cover can feel like a complicated process, but my experience was very straightforward. Stephen was professional, helpful and took the time to understand my business and what I needed.

Everything was explained clearly, there was no pressure to make a decision, and the whole process was handled efficiently. I felt confident that I was getting the right level of protection in place for both myself, my wife and my business.

Really happy with the service and would definitely recommend them to other business owners looking for life insurance.

3 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Excellent service especially with pre-existing medical conditions

Due to pre-existing medical conditions finding medical insurance online was proving difficult- Neil has taken stress out of this and found insurance at an affordable cost for us. Communication and follow up has been excellent and reassuring throughout the process, we now have peace of mind that insurance is in place.

20 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Neil at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

Valorada con 5 estrellas sobre 5

Amazing company especially Thomas Heyes…

Amazing company especially Thomas Heyes who help me find the right life insurance after nearly giving up on ever finding one due to my past medical history. Thomas was amazing in explaining everything in small details that I could understand, kept me in the loop with every step so I was involved throughout. I cant express how happy I am with the service that I received. Thank you again with all your help Thomas

1 de agosto de 2026
Opinión espontánea
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Respuesta de The Insurance Surgery Ltd

Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.

If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher!

Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.

Best wishes, Charlotte H @ The Insurance Surgery

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