The AA Accident Assist Opiniones 

348
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible... Ver más

Valorada con 5 estrellas sobre 5

Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Ver más

Valorada con 5 estrellas sobre 5

Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so e... Ver más

Valorada con 4 estrellas sobre 5

When I had a collision the claim was handled efficiently. The car was repaired without any problem. Everything ran very smoothly from the claims point of view. However after the accident the AA decid... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros de accidente
  2. Servicio de remolque terrestre

Escrito por la empresa

The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

348 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(348)

347 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Car was collected quickly and hire car delivered shortly thereafter. Kept me fully updated with great customer service. Fast, friendly and professional customer service and claims team!

9 de junio de 2026
Valorada con 5 estrellas sobre 5

I can not praise AA service enough took…

I can not praise AA service enough took all stress off of me following my accident and kept me up updated every step of the way they took everything in hand

9 de junio de 2026
Logotipo de The AA Accident Assist

Respuesta de The AA Accident Assist

Hi Teresa, we’re delighted with your feedback and that the team helped take the stress out of the situation. Thank you for leaving 5 stars.

Valorada con 5 estrellas sobre 5

Everyone involved was caring

Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible for me, especially as this was my first experience of having to make a claim. The repairs were high quality and ensured the car warranty was observed by using the correct parts. Everyone I spoke to throughout the process was polite, friendly and supportive.

9 de junio de 2026
Valorada con 1 estrellas sobre 5

Absolutely shambolic!

Absolutely shambolic!! Would never use again!

9 de junio de 2026
Logotipo de The AA Accident Assist

Respuesta de The AA Accident Assist

We're really sorry to hear this, Mr Clay. We hope any concerns have been raised with us directly so the team can help.

Valorada con 5 estrellas sobre 5

Value price professional service

Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so easy, they coordinated the repair company and hire car companies to contact me.

4 de junio de 2026
Valorada con 5 estrellas sobre 5

Easy

Easy, calm and prompt service, arrangements and good communication.

2 de junio de 2026
Logotipo de The AA Accident Assist

Respuesta de The AA Accident Assist

Love to hear it 💛.

Valorada con 5 estrellas sobre 5

Im insured with the AA and they handled my car damahmge brilliantly

Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it to an approved garage. They organised a hire car which was delivered the same day and the whole claim process was dealt with swiftly and efficiently. I felt I was in safe hands and all the staff were friendly and helpful

21 de mayo de 2026
Valorada con 5 estrellas sobre 5

Claim for a third party caused accident

Claim for a third party caused accident was straight forward with friendly excellent service. Claim process was simple. All management of repair and liaison was handled well. Outcome for me was as good as it could have been. Would definitely recommend the AA insurance service.

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

Trust the AA Accident Assist!

When someone ran into the back of my car, I contacted the AA Accident Assist. From then on they organised my car repairs and hire car, and everything went very smoothly!

21 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service.

Great service.
Laura S took my accident report claim. She was very polite and helpful.
The reporting process was quick and sensible. Would highly recommend the AA.

30 de mayo de 2026
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