Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible... Ver más
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Consulta las opiniones de los clientes
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Ver más
Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so e... Ver más
When I had a collision the claim was handled efficiently. The car was repaired without any problem. Everything ran very smoothly from the claims point of view. However after the accident the AA decid... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Información de contacto
Reino Unido
- theaa.com/breakdown-cover/accident-assist
4,6
Excelente
348 opiniones
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Very simple process professional agent…
Very simple process professional agent who managed my claim in an excellent manner. Thank you
26 de mayo de 2026
Fanatic customer service and got my car…
Fanatic customer service and got my car fixed properly thank you
20 de mayo de 2026
Very friendly service
Very friendly . Patient,understanding and helpful . Made me feel valued even though i had just took out a policy with them . They took over and sorted everything out nothing was to much troublr .
26 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de The AA Accident Assist
We're pleased to hear it was easy to use . Thank you for your feedback.
Really good service very reliable
20 de mayo de 2026
Respuesta de The AA Accident Assist
Wonderful 😀.
Was completely satisfied with the…
Was completely satisfied with the service I received from the AA. From the first phone call, I felt that I was in safe hands and everything glided through smoothly. Shall definitely tell family and friends to get this insurance!
13 de abril de 2026
All in all a very satisfying process…
All in all a very satisfying process considering the events.
19 de mayo de 2026
Respuesta de The AA Accident Assist
Thanks for the 5-star review.
Very satisfied with the service…
Very satisfied with the service received and would not hesitate to recommend the AA
19 de mayo de 2026
Damage repair to my vehicle including paintwork
The whole process used to get my car repaired was carried out very clearly and professionally. This process included the replacement vehicle and all communication with the body repair company.
4 de febrero de 2026
Efficient call handling following…
Efficient call handling following accident and AA arranged everything seamlessly. Also kept me informed on the progress of the repair.
15 de abril de 2026
My claim was sorted from the same day…
My claim was sorted from the same day of the accident
19 de mayo de 2026
Respuesta de The AA Accident Assist
We're delighted to hear this, thanks for taking the time to share your feedback.
The A.A is a reliable motoring organisation
The A.A. is a trusted organisation and rightly so !.
19 de mayo de 2026
IT WAS EASY IN EVERY ASPECT FROM…
IT WAS EASY IN EVERY ASPECT FROM REPORTING TO HIRE CAR DELIVERY AND COLECTION OF MY CAR TO BE TAKEN FOR REPAIR
11 de abril de 2026
Excellent Service
14 de mayo de 2026
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