The best bit was speaking to a human being who was knowledgeable, friendly and helpful. I really do not like online portal insurance or dealing with non-existent AI chat boxes. Insuring through the AA... Ver más
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Consulta las opiniones de los clientes
Certain add-ons originally looked like they came as standard, but actually needing adding for an extra cost. It also wasn’t immediately clear that when adding breakdown cover, this only provides cov... Ver más
La empresa ha respondido
I needed a new insurance quote as I felt my current ins company was ripping my off, I went onto go compare . com and found AA platinum, I wrang and spoke to a great advisor Gareth who was great at goi... Ver más
AA has what I believe to be a unique offering - it's easy to get a quotation online AND then to be able to speak to a knowledgeable, helpful and courteous member of their UK based staff to answer any... Ver más
Información sobre la empresa
- Aseguradora
- también en la categoría
- Agencia de seguros de automóviles
- Agencia de seguros para el hogar
Escrito por la empresa
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Información de contacto
Reino Unido
- theaa.com/insurance
4,6
Excelente
50 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very poor
When the insurance pack arrived, the insurance wasn't as I had requested. And then impossible to get on the website. Very unhappy.
20 de octubre de 2026
Respuesta de The AA Insurance
Hi Peter, we're sorry to hear this. If you can contact us by calling 0370 533 2211, or use the live chat on our website, the team will be happy to look into this and help with any questions.
Great cover and price
Change my car insurance to the AA, great cover and a lot cheaper. Then changed our home and contents insurance to the AA - exceptional cover, not the cheapest but £125 less than what my previous insurer wanted. A win win in my book.
30 de octubre de 2026
Respuesta de The AA Insurance
We're pleased to hear we could offer what you were looking for. Thank you for leaving 5 stars, Michael.
Easy phone contact.
Easy phone contact.
Insurance cost good for cover offered
The option of hard copy documents by post
Ease of amending details
15 de octubre de 2026
Great value and easy to use website to…
Great value and easy to use website to get a policy tailored to my needs
30 de octubre de 2026
The appropriate car insurance. The application form was easy to follow…
The application form was easy to follow and easy to complete.
The total cost of the policy was appropriate to my needs and the response time was quick.
30 de octubre de 2026
Was so nice to speak to an actual…
Was so nice to speak to an actual person rather than some robot that answered all my questions wrong x the lady I spoke to was very polite and helpful with a lovely personality x nothing was any trouble for herb
30 de octubre de 2026
Respuesta de The AA Insurance
Fantastic to hear everything went smoothly for you. Thanks for your feedback.
Satisfied customer
I was pleased with the price and what was included within it. The price was better than the renewal quote I had received from my existing provider. The online process was simple and quick
30 de octubre de 2026
Just a pleasant experience in these…
Just a pleasant experience in these days of robotic answering machines, it was nice to speak to your customer services team, who were pleasant, informative, polite and professional throughout.
30 de octubre de 2026
It was very nice to speak to someone…
It was very nice to speak to someone over the phone to set up my car insurance, I felt reassured that every was taken care of
28 de octubre de 2026
Respuesta de The AA Insurance
We're really happy that we could help you. Thank you for leaving 5 stars.
Great product a really competitive price
Top range product very competitive price.
Website so easy to use and if any problems you can always call and speak to a human
28 de octubre de 2026
Very helpful staff member on the phone.
30 de octubre de 2026
Easy to navigate the insurance details
30 de octubre de 2026
Esay to navigate the web site.
Esay to navigate the web site and to compare the levels of insurance.
30 de octubre de 2026
Easy efficient renewal of my home…
Easy efficient renewal of my home insurance at a very comparable cost
30 de octubre de 2026
Respuesta de The AA Insurance
We're delighted to hear the renewal went smoothly. Thanks for leaving 5 stars.
I am delighted with my insurance quote
I am delighted with my insurance quote. If it’s as good as the help I get from your AA men when I call them for help it will be super.
30 de octubre de 2026
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