The Back Shop (Now Back In Action tm) Opiniones 

142
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... Ver más

Valorada con 5 estrellas sobre 5

I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... Ver más

Valorada con 5 estrellas sobre 5

I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... Ver más

Valorada con 5 estrellas sobre 5

The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. Tienda de muebles para dormitorio
  3. Tienda de muebles
  4. Zapatería

Escrito por la empresa

The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(142)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Immediate response and an excellent product

This back chair is a must for anyone with back pain. I take it everywhere with me and it is supportive and very comfortable. This new one is a replacement, i had my first one for 20 years and it was worn out, i placed the order on a sunday and received the chair 2/3 days later. Doesn t get any better than that!!

10 de enero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recent purchase of Backfriend.

I would have no hesitation in recommending Back Shop to anyone. I ordered a Backfriend on Thursday evening and an attempt was made to deliver it on Saturday. We were both out but the delivery company left a card telling us they would attempt delivery on Monday and they did, exactly at the time they said they would.

The order was easy to make online, the dispatch service extremely prompt and the delivery made when it was supposed to be.

Excellent service, I would definitely use back shop again.

11 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

Ordering was easy and delivery was very quick and convenient with clear information about when the package would be delivered.

2 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a difference!

Many years ago I purchased the 8 degree version of the wedge cushion which has done good service. I was delighted to find you again and have now bought the 11 degree version (which arrived the next day!) and has made a great difference to my comfort. An excellent product, works very well in my easy chair and I am very pleased with the performance and your excellent service. Thank you!

5 de noviembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rapid service

This is the first time I have ordered from this company but if they always dispatch the goods so quickly I will have no hesitation in returning. The item was well packaged and looks good but it is for my husband who is yet to try it so I cannot comment on its efficacy yet.

28 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, fast service

I needed a back support belt at short notice, having been let down by another company. The Back Shop said they would dispatch the same day if I ordered before 1pm, and they did. I received the belt the following morning.

15 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

happy

good website with all the information I needed. excellent delivery service, many thanks

24 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Back Shop on New Cavendish Street in London is BRILLIANT!

I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I could improve my sitting at the computer and thereby reduce resultant pain.
She was aware that I was on a budget and at no time tries to coerce me into buying something that was beyond my ideal budget.

22 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

THE BACK SHOP IN PERSPECTIVE

Competent in-shop and online service with excellent and potentially life-changing products. Well-stocked in all areas. Chairs perhaps rather expensive but there is a great deal of choice.

20 de julio de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Backpal - so far so good

The Backpal was delivered promptly, and is easy to use so I can recommend it on that basis. Only time will tell whether it delivers any lasting change in posture.

17 de junio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt and efficient service

I was extremely impressed by the service I received from this company. The initial price for Backfriend that I ordered was very reasonable ie. cheaper than buying via Amazon. It got better still. I phoned to ask the shipping price to be told that it was included in the basic cost. Whats more it took only 2 days to arrive, from the date ordered online. Need I say more?

14 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent reliable service

I recently purchased from the Back Shop website some mbt shoes. Apart from loving the shoes, the service, communication and delivery was first class. I would definitely recommend the Back Shop 100%.

9 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

back friend

Arrived very quickly in good packaging. Purchase is exactly as described and fits into my car seat. This is the second time I have bought this and have used the additional parts to repair old seat and use in the house.

30 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service!

I ordered the shoes on the Wednesday afternoon, they had arrived by 9.30am the following morning. Cannot fault the service it was excellent t. Thank you.

26 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Back Shop is a fantastic resource, so informative.

The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable product for work - I checked out her advise re desks and what she said was absolutley true, and helped me convince my employer to get me the desk I wanted. Friendly, helpful, no pressure, just useful, honest advice. Thank you so much.

24 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Experience, Highly Recommend

I purchased a pair of MBTs online from The Back Shop and would thoroughly recommend them. The range of products, price, ease of ordering and speed of delivery was superb. I am very happy with the overall service and will shop again with them.

8 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery at lightning speed - great product and price too

We ordered a Backfriend from The Back Shop at the weekend, and were amazed to see a courier van outside our house on Tuesday at 9 in the morning! We knew that the Backfriend would be marvellous - it's our second one - and the price was the best we could find anywhere. You can't beat that.

31 de enero de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

appalling instructions for assembly

The instruction sheet is a bad joke…I spent nearly three hours together with my wife over the last two who heard me struggling and complaining. I do have a bad back and it was even more difficult trying to decipher and assemble the chair. The instructions are dodgy on a number of points and to cap it all there are no pictures or diagrams of the chair fully assembled.

8 de enero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my chair.

We bought our office chairs 20 years ago from this shop. I use my kneeling chair every day and it was time for a new one. I landed up in London on a day when the shop was officially closed yet there was someone around and even though I had no appointment they allowed me lots of time, knew everything I needed and weren't at all upset that I didn't make the purchase there and then. I could have got the chair for ten pounds less online elsewhere but the service is so great at the back shop and if we all do that there won't be a shop. I made my purchase. It came the next day, at exactly the time they said. It was just as easy to put together as they said (and I am a non mechanically minded lady) and I love my chair. Thank you. very much!

26 de noviembre de 2014
Opinión espontánea

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