Placed an order and advised it would be delivered the next day. 4 days later I emailed asking for an update. 6 days later and still no response or contact I chased again - my order was then cancelled... Ver más
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Consulta las opiniones de los clientes
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... Ver más
I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Ver más
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Ver más
Información sobre la empresa
Escrito por la empresa
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Información de contacto
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Reino Unido
- Support@theecig.co.uk
- theecig.co.uk
3,4
Medio
1 mil opiniones
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I have tried a number of tobacco…
I have tried a number of tobacco liquids and this was closest to the disposables that I am trying to replace for both environmental and economical reasons. It is not to strong and has a pleasant smooth taste.
8 de mayo de 2024
Opinión espontánea
Great prices quick delivery very…
Great prices quick delivery very satisfied customer
3 de mayo de 2024
Opinión espontánea
Great service and products
Speedy service, plenty of choice at very competitive prices. Will be ordering again thank you.
30 de abril de 2024
Opinión espontánea
Fast delivery
Fast delivery, often little extras. Great service thanks :)
15 de abril de 2024
Opinión espontánea
I asked for it to be delivered the next…
I asked for it to be delivered the next day which was the Tuesday and paid £5 extra , but they didn’t turn up till the Friday
5 de abril de 2024
Opinión espontánea
Poor
Marked item as dispatched then just refunded me without any explanation. Clearly did not have stock. Surprised to get an email saying I should have received my item and asking for a review to be honest.
26 de marzo de 2024
Opinión espontánea
My payment didn't go through so I…
My payment didn't go through so I cancelled and tried again and now I have been charged twice
2 de abril de 2024
It was to be delivered in 3 working…
It was to be delivered in 3 working days but it was actually posted next day but I missed it, but what made this better is, because I missed it they re-posted on Saturday and got it the next morning instead of myself having to get it. And to add the customer service was great they ran out of stock of a certain color vape so they rang me up letting me know and allowed me to choose a new color instead of just sending it out.
5 de marzo de 2024
great Experience
Really easy to use website, great offers and very quick delivery. Would use again and highly recommend
5 de marzo de 2024
Opinión espontánea
I wanted a new “Vaporesso” but could…
I wanted a new “Vaporesso” but could only find the refills on the site. It’s still working, but had it a few months now, so wanted a new one just in case
16 de febrero de 2024
Opinión espontánea
I didn’t receive my order 🙄
4 de febrero de 2024
Bought a vape
Bought a vape. Brilliant customer service. Didn't fill it properly. My fault as Jane in the Flint shop showed me how to do it. It wasn't working. Took it back to the shop for some advice and she got it working for me. Brilliant customer service from Jane. Will be back at the weekend to buy another one for my partner.
6 de febrero de 2024
Opinión espontánea
Brilliant service
Brilliant service, quick delivery, good prices and got a free flavour to try. Will be using you more regularly.
18 de enero de 2024
Opinión espontánea
Quality products
Quality products delivered with a speedy delivery, can highly recommend
22 de enero de 2024
Opinión espontánea
Good fast service
19 de enero de 2024
Opinión espontánea
Always buy my liquids from here
Always buy my liquids from here!
I buy 3 for £10 and always get a free liquid too. Brilliant service
8 de enero de 2024
Great service
14 de diciembre de 2023
Opinión espontánea
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