Theo Grace Opiniones 277

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Ver más

Valorada con 5 estrellas sobre 5

My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Ver más

Valorada con 5 estrellas sobre 5

The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Ver más

Valorada con 5 estrellas sobre 5

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

First time customer long term customer.

The site was easy to navigate.I was able to find what I wanted very fast customize it to how I wanted and the shipping and ordering process was very smooth all around great experience.

20 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We're happy to hear that you had such a positive experience! It's great to know that you found our site easy to navigate, were able to quickly customize your order, and that the shipping process was smooth. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Very professional from start to finish

Very professional from start to finish. The pieces are beautiful and will purchase more for family and friends.

20 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We are happy to hear that you had a professional experience from beginning to end. We appreciate your intention to share our beautiful pieces with your family and friends.

Valorada con 5 estrellas sobre 5

Loved my necklace

Loved my necklace. Saw Real Housewives and love Kathy Hilton so on the show when they showed her daughters jewelry I had to have a piece

27 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We're happy to hear that you loved your necklace! It's great to know you were inspired by the show and Kathy Hilton's daughters' jewelry. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

First Time, but most certainly not the last

First time using this company but the website was so beautiful and simple to use and the jewelry is what really attracted me to purchase. Such a variety of pieces for any occasion. I went with a Mother’s Day gift for my sister in law but sent the link to my friends and my husband (hint hint), I would highly recommend!

26 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We're happy to hear that you found our website beautiful and easy to use! We're also glad you were attracted to our jewelry and its variety. Thank you for recommending us; we appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

I love this company and most of my…

I love this company and most of my products

27 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We're happy you love our company and products. Thank you for sharing your positive experience with us; we appreciate it.

Valorada con 5 estrellas sobre 5

Ordering is easy

Ordering is easy, quality is exceptional, customer service is extremely professional and responsive!!

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

We appreciate you taking the time to share your feedback. We are happy to hear that you found our ordering process easy and that you were satisfied with the quality and service.

Valorada con 1 estrellas sobre 5

Product not received: Illegal refusal of refund to original payment

Ordered jewelry with guaranteed delivery date. A week later received an email that it was out of stock, and offers to only EXCHANGE or STORE CREDIT. This is ILLEGAL in the United States to not offer a refund to the original payment source when NO GOODS OR SERVICES WERE EVER EXCHANGED.

Listen to the other reviews, Theo grace is crap.

26 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Joey,

We are very sorry for this experience and the frustration it has caused.

This is not the service we aim to provide. We will proceed with a full refund to your original payment method immediately, and our customer service team will contact you directly to confirm everything.

We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Valorada con 5 estrellas sobre 5

The necklace was Beautifully crafted

The necklace was Beautifully crafted. I was amazed. Thank you so much for this beautiful creation.

25 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Lisa,

Thank you so much for your kind words. We are delighted to hear you were amazed by your necklace.

It truly means a lot to us.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Good contact on receiving and processing your order. And delivered as promised . Good product and craftsmanship

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi,

Thank you for your feedback. We are glad to hear you appreciated the communication, delivery, and craftsmanship.

We truly appreciate your support.

Valorada con 5 estrellas sobre 5

I took a chance on this first time…

I took a chance on this first time purchase. Very pleased and my wife was overjoyed especially since I did this on my own. Plan to order gifts for my daughter and daughter in law.

9 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Earl,

Thank you for sharing your experience. We are so happy to hear you took a chance with us and that it turned out so well.

We look forward to helping you with your next gifts.

Valorada con 5 estrellas sobre 5

Beautiful jewelry ❤️

I just received my third piece from Theo grace, and they're all perfect! Beautiful, quality jewelry ❤️❤️ i will definitely purchase more.

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Stacey,

Thank you so much for your continued support. We are delighted to hear you love all your pieces.

We look forward to your next order.

Valorada con 5 estrellas sobre 5

I’ve always wanted a mother’s piece of…

I’ve always wanted a mother’s piece of jewelry but I never liked the designs because it seemed old lady like. I absolutely loved all the designs and hard a hard time deciding on which one to get. I just received my new necklace and it’s even better in person. Thank you!

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Kathleen,

Thank you for your lovely feedback. We are so happy to hear you found a design you love and that it exceeded your expectations.

It truly means a lot to us.

Valorada con 5 estrellas sobre 5

Absolutely beautiful piece of jewelry

Absolutely beautiful piece of jewelry! Very excited to give this to my friend

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Cathy,

Thank you for your kind words. We are so happy to hear you love the piece and hope your friend will love it just as much.

We truly appreciate your support.

Valorada con 2 estrellas sobre 5

Shocking delivery, no tracking

The item is great, however I’m appalled at the shipping situation.
Having bought a £200 item, there are no tracking details provided, meaning you’re unable to track your item properly, you’re just given the estimated delivery date.
The item was delivered early, and left outside, I can appreciate this is partially the couriers fault however under no circumstances should an item of that value be shipped without tracked delivery. Will not order again

24 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Michaela,

Thank you for your feedback. We are glad to hear you are happy with the item itself, but we are very sorry for the concerns caused by the delivery experience.

We understand how important tracking and secure delivery are, especially for higher-value items. Your feedback will be shared with our team as we continuously work to improve our shipping process.

We truly appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

The shipping and quality of product

The shipping and quality of product ! I love how each piece carrys so much meaning and how personal each piece is

5 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Sherri,

Thank you for your feedback. We are so glad you love the quality and the meaning behind your piece.

It truly means a lot to us.

Valorada con 5 estrellas sobre 5

Treat yo self to a Coco Hexagon Photo Ring…

I ordered the Coco Hexagon Photo Ring in gold and it is so chic! Also, I get to wear a picture of my special little guy all day! It brings me such joy!

Also, I had to get my ring resized and that process was easy and I received notifications along the way.

22 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Erin,

Thank you for your lovely message. We are so happy to hear your ring brings you joy and that the resizing process went smoothly.

We truly appreciate your support.

Valorada con 5 estrellas sobre 5

It was a pleasure to deal with Theo &…

It was a pleasure to deal with Theo & Grace jewelry. Very professional and caring team. Went out of their way to fix and accommodate my order. I will definitely be buying more of the beautiful jewelry from them.

22 de abril de 2026
Opinión espontánea
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Respuesta de Theo Grace

Hi Dale,

Thank you for your kind words. We are delighted to hear you had a positive experience with our team.

We look forward to serving you again.

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