The Perfume Shop - Bromley 7 Opiniones 

93
TrustScore: 5 sobre 5

4,8

Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(93)

34.115 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The perfume shop the glades Bromley

The perfume shop in the glades Bromley the sales staff KEMI and PAULA went above and beyond to get a perfume which my wife adores as her previous perfumes have been discontinued ,but they tried all different ones that had similar smell to no avail then came up with mark jacobs intense which was perfect for her and she loves it thanks very much for all your help

4 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I was served today by Harvey with my…

I was served today by Harvey with my mum in Bromley. Harvey was so lovely helping me find a new aftershave. His customer experience and attentiveness made the purchase a wonderful experience. Thank you Harvey!!!

2 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Kemi best customer service ever so…

Kemi best customer service ever so helpful and friendly will definitely tell be coming back to this store

30 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I had a really great experience at The…

I had a really great experience at The Perfume Shop. The manager took his time to listen carefully to what I was looking for and really understood the kind of scent I wanted. He was patient, friendly, and knowledgeable, recommending a few options that matched my preferences perfectly — including one of his own favourites, which turned out to be an amazing suggestion! Excellent customer service and a genuinely pleasant shopping experience. I’ll definitely be coming back.

16 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Chloe

Went to the shop to find a specific perfume and unfortunately it was not in stock luckily kemi helped me and even managed to let me order it to be collected by when due . She was amazing help really kind and polite and definitely helped me alot as i have been struggling o find this perfume

11 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

10/10 service from Kemi @ Bromley!

Bought a gift from the Bromley store yesterday, recommended by Kemi, a Sales Assistant, who was very friendly and supportive. I think it's the best customer service I've had when buying a perfume!

5 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Natasha was amazing

Natasha was amazing, she really listened to what I was looking for and found me the perfect scent! Will definitely be back for more!

11 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Jack at the Bromley branch was…

Jack at the Bromley branch was extremely helpful. He assisted me in helping me find a fragrance gift set for my partners birthday. Amazing service 10/10 would highly recommend 👍

6 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient. Harvey was extremely helpful and very friendly

4 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Bromley Perfume Shop in the Glades

Great experience at the Bromley Perfume shop in the glades. Natasha was really helpful and helped me find an aftershave that met my requirements. 10 out of 10.

29 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Went to the perfume shop in Bromley and…

Went to the perfume shop in Bromley and the man that served me was very helpful and I would definitely go back if I needed to buy another gift. I had just been in another perfume shop in Bromley who were not helpful at all.

28 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hello,

We're happy to hear that you found our service helpful during your visit. We appreciate your positive feedback and are glad you enjoyed your experience in our Bromley shop. We look forward to seeing you again!

Kind regards,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Pleasant staff

Was served today by Harvey at Bromley store. What a pleasant bubbly young man and very respectful. I was very pleased with my purchase as one of my favourites GPG classique was in stock.

13 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Ruby and her absolutely outstanding customer service…

Absolutely Outstanding Customer Service at The Perfume Shop – Bromley, The Glades
I had the most wonderful experience at The Perfume Shop in Bromley (located in The Glades shopping centre), and I couldn’t be
more impressed with the level of customer service I received. From the moment I walked in, I was greeted with a smile and genuine enthusiasm from the
staff member (whom i later found out to be called Ruby).
i went in the shop late in the afternoon near to closing time and in a hurry,
She was were incredibly knowledgeable, patient, and attentive – took the time to listen to what I was looking for, asked thoughtful questions about my preferences, and
helped me with a few new fragrance for my wife. 
There was no pressure to buy, just a genuine desire to help.
What really stood out was how personal the service felt. I was made to feel like a valued customer from start to finish. she even went above and beyond when gift wrapping the item and wishing
me all the best for my anniversary.
The store itself was immaculate, well-organized, and beautifully laid out, which made browsing a real pleasure. It’s clear that this location values both product knowledge and customer care
 equally – a rare combination these days!
I left feeling confident in my purchase and genuinely happy with the whole experience. I wouldn’t hesitate to return, and I’ll definitely be recommending this store to friends and family. i even tried to give her a monetary tip for the level of great customer service and she politely declined.
A huge thank you to Ruby in particular & the team at The Perfume Shop, Bromley – keep up the amazing work!

5 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

The Glades Bromley store

At the glades Bromley store, Natasha was super helpful, polite and funny she made the task of buying my dad a gift very easy and enjoyable, she also recommended a lovely perfume I purchased for myself. Overall 10/10 service.

6 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. Really made my day. Special shout out to Natasha who went above and beyond.

6 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Bromley the perfume shop

I went to the perfume shop in Bromley and was served by a lady called Paula who was outstanding very understanding and helpful would recommend her getting a pay rise

31 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Excellent customer service by Harvey at…

Excellent customer service by Harvey at the Bromley branch. Nothing was too much trouble for him when I said I hadn't received my rewards from Head Office.

29 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

I had a wonderful experience at The…

I had a wonderful experience at The Perfume Shop in Glades Bromley, all thanks to Natasha. She was incredibly helpful and knowledgeable when assisting me with my perfume purchase, taking the time to understand what I was looking for and offering great suggestions.

What really stood out was her patience and attention to detail when gift-wrapping all the products I bought. She took such care with each item and made sure everything looked perfect — it really added a special touch to the whole experience.

Natasha’s professionalism and friendly attitude made my visit a genuinely pleasant one. She did a fantastic job from start to finish. Thank you again for the great service!

27 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Just been served by Harvey in the…

Just been served by Harvey in the Glades Bromley store. He was super helpful and did a wonderful job gift wrapping my purchase. Can’t recommend him highly enough!!

20 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

Kemi

Kemi, the girl that served me was amazing, so attentive and wanted to make sure we got the best service.

4 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

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