The Perfume Shop - Bromley 7 Opiniones 

101
•
TrustScore: 5 sobre 5

4,8

Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recieved excellent customer service from Nashad. I was looking for a fragrance previously purchased however forgot the name and by verbal description she found the scent. She was friendly, helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service the store manager is amazing and gave us the discounts and a lady paula did us the wrapping we got 2 perfumes for an amazing price and got many samples for free and gifts for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(101)

35.543 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing store and workers

Ruby was amazing! So professional and attentive, she went out her way for me and my friend. Ruby never got annoyed at our requests. I feel like she went above and beyond for me. I appreciate her so much. Amazing staff!!

Plus the manager was sooo bubbly and smiley! Made me feel very welcomed!

I’ll definitely be back !

25 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Amazing service today in Bromley by…

Amazing service today in Bromley by Harvey and Jodie and was friendly and helpful and showed us the personalised ribbon for gift wrapping which was great!

13 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Had the best experience with Harvey in…

Had the best experience with Harvey in the Bromley store so helpful and polite very knowledgeable and even gift wrapped our gifts thank you

13 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Great service with a smile

I was served by Harvey today and he brings a new meaning to Customer Service. Welcomed with a smile, Harvey informed me of the deals in store today and gave a polite offering of assistance, should I need it. His attention to detail and knowledge of fragrances is impressive and the humour that he brings to the workplace makes for a better experience.
Harvey is an absolute credit to the company and should be commended for his work ethic. He is a great sales person and made my shopping experience today a joyful one.

12 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Regular updates on my order

Fast delivery, when chose free delivery, will definitely order again, very pleased with my purchase 🙂

5 de noviembre de 2025
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your feedback we appreciate you!

Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Kemi is an Asset

I visited store yesterday with my husband for his birthday 🎁 The service provided by everyone was excellent 👌🏾 Would like to give a big shout out to Kemi 💕 What an asset to the store you are. My husband was so happy with your service and his final choice and that makes me happy 😊

4 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Great customer service from Kemi at the…

Great customer service from Kemi at the Bromley branch. First class professionalism in dealing with my purchase.

4 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

The perfume shop the glades Bromley

The perfume shop in the glades Bromley the sales staff KEMI and PAULA went above and beyond to get a perfume which my wife adores as her previous perfumes have been discontinued ,but they tried all different ones that had similar smell to no avail then came up with mark jacobs intense which was perfect for her and she loves it thanks very much for all your help

4 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I was served today by Harvey with my…

I was served today by Harvey with my mum in Bromley. Harvey was so lovely helping me find a new aftershave. His customer experience and attentiveness made the purchase a wonderful experience. Thank you Harvey!!!

2 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Kemi best customer service ever so…

Kemi best customer service ever so helpful and friendly will definitely tell be coming back to this store

30 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I had a really great experience at The…

I had a really great experience at The Perfume Shop. The manager took his time to listen carefully to what I was looking for and really understood the kind of scent I wanted. He was patient, friendly, and knowledgeable, recommending a few options that matched my preferences perfectly — including one of his own favourites, which turned out to be an amazing suggestion! Excellent customer service and a genuinely pleasant shopping experience. I’ll definitely be coming back.

16 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Chloe

Went to the shop to find a specific perfume and unfortunately it was not in stock luckily kemi helped me and even managed to let me order it to be collected by when due . She was amazing help really kind and polite and definitely helped me alot as i have been struggling o find this perfume

11 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

10/10 service from Kemi @ Bromley!

Bought a gift from the Bromley store yesterday, recommended by Kemi, a Sales Assistant, who was very friendly and supportive. I think it's the best customer service I've had when buying a perfume!

5 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Natasha was amazing

Natasha was amazing, she really listened to what I was looking for and found me the perfect scent! Will definitely be back for more!

11 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Jack at the Bromley branch was…

Jack at the Bromley branch was extremely helpful. He assisted me in helping me find a fragrance gift set for my partners birthday. Amazing service 10/10 would highly recommend 👍

6 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient. Harvey was extremely helpful and very friendly

4 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Bromley Perfume Shop in the Glades

Great experience at the Bromley Perfume shop in the glades. Natasha was really helpful and helped me find an aftershave that met my requirements. 10 out of 10.

29 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Went to the perfume shop in Bromley and…

Went to the perfume shop in Bromley and the man that served me was very helpful and I would definitely go back if I needed to buy another gift. I had just been in another perfume shop in Bromley who were not helpful at all.

28 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hello,

We're happy to hear that you found our service helpful during your visit. We appreciate your positive feedback and are glad you enjoyed your experience in our Bromley shop. We look forward to seeing you again!

Kind regards,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Pleasant staff

Was served today by Harvey at Bromley store. What a pleasant bubbly young man and very respectful. I was very pleased with my purchase as one of my favourites GPG classique was in stock.

13 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bromley 7

Respuesta de The Perfume Shop - Bromley 7

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más