Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A prime example of a company that has got too big for its boots. Ordered four items and paid for Royal Mail 48 hour delivery. After 5 days I’d heard nothing so I emailed. No response. Sent the same em... Ver más
La empresa ha respondido
I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Ver más
I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Escrito por la empresa
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Información de contacto
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, Reino Unido
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4,4
Excelente
664 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 35% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The team at The Ref Stop are excellent
The team at The Ref Stop are excellent. Always on hand to support event and our needs as well as supply the highest quality kit and equipment out there. These guys go above and beyond every time, they are a key part of the refereeing family.
Thanks as always for all of your support!
19 de mayo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Good afternoon,
Thank you for your fantastic review.
We’re really glad to hear that the team have been able to support your events and requirements, and that you’re happy with the quality of the kit and equipment supplied. Your kind words mean a lot to us, and we’re proud to be part of the refereeing family.
Many thanks,
The Ref Stop Team
Respuesta de The Ref Stop
Good Evening,
thank you for placing this review!
we are to hear you are happy with our service.
Best regard s,
The Ref Stop Team.
I thought I added a level 4 badge
I thought I added a level 4 badge, but apparently the drop down box did not add to order. When I emailed they screenshotted the order form. I wanted the badge applied.
14 de mayo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for your review. We’re sorry to hear there was some confusion with the badge selection on your order. We always aim to make the ordering process as clear as possible, and we appreciate you taking the time to share your feedback.
Best regards,
The Ref Stop Team
Arrived quickly
No sooner than I ordered I was informed the parcel was dispatched, thank you
13 de mayo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for your review. We’re really glad to hear your order arrived quickly and that you were kept updated as soon as your parcel was dispatched.
Many thanks,
The Ref Stop Team
Good quick delivery
Easy to use website, updates during dispatch and delivery process and delivered quickly.
6 de mayo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for your review. We’re really glad to hear you found the website easy to use and that your order arrived quickly with clear updates throughout the dispatch and delivery process.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Hi Dimitris,
We are really glad to hear that, and thank you for placing your review.
we hope to help you out again soon.
Best regards,
The Ref Stop Team
Excellent customer service and item…
Excellent customer service and item arrived in good time and to a great quality.
5 de mayo de 2026
Respuesta de The Ref Stop
Hi Lyn,
Thank you for making this review.
We appreciate the kind words and are glad we could assist you.
Many thanks,
The Ref Stop Team
Respuesta de The Ref Stop
Hi Alex,
Thank you for the review.
We are glad to hear you are happy with our delivery time.
Best regards,
The Ref Stop Team
Superb County Partner
The Ref Stop has provided outstanding support and high quality equipment to our referees across the county.
Their customer service has been brilliant, helping with any last minute orders, as well as clear communication throughout.
Lyndsay has always gone through the options available and this has allowed for us to tailer them to our match officials' needs.
Their knowledge of refereeing equipment and commitment to supporting match officials has been exceptional, and we look forward to continuing our strong partnership together.
11 de mayo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Hi Matthew,
Thank you for your fantastic feedback and continued support.
We’re delighted to hear the positive comments regarding both the quality of the equipment and the service provided to your referees across the county. Lyndsay and the team always strive to provide the best possible support, especially when it comes to helping match officials find the right solutions for their needs.
We truly value our partnership and look forward to continuing to support your referees and events for many years to come.
Best regards,
The Ref Stop Team
I have used RefStop as both a customer…
I have used RefStop as both a customer for my own equipment, as well as a partner across 2 County FAs and the service has always been excellent. Lyndsay and the team have always been excellent at accommodating our needs, sometimes at very short notice and assisting us in any projects wherever possible! Highly recommend!
5 de mayo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Hi,
Thanks so much for your review and continued support across both your own equipment and our County FA partnerships.
We really appreciate the kind words about Lyndsay and the team.
It’s always a pleasure supporting your projects and ensuring everything is delivered to the highest standard, even on tight turnarounds.
Thank you again for the recommendation.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Hi,
Thanks for your review and kind words. We really appreciate your continued support and are delighted to hear we never fail to deliver!
Best regards,
The Ref Stop Team
Customer service is brilliant
Customer service is brilliant , cannot fault it, I emailed about an order and they were straight on it, gave me a reasoning as to why it had been delayed and offered a solution.
29 de abril de 2026
Respuesta de The Ref Stop
Good morning,
Thanks for your review and kind words. We’re really pleased to hear you were happy with our customer service and that the team could resolve the issue quickly for you.
We appreciate your support and hope to see you again soon!
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Hi,
Thanks for your review!
We’re delighted to hear your referee top was dispatched so quickly.
We really appreciate your support and hope to see you again soon!
Best regards,
The Ref Stop Team
fast delivery of goods
28 de abril de 2026
Respuesta de The Ref Stop
Hi,
Thanks for your review! We’re really pleased to hear you were happy with the fast delivery of your order.
We appreciate your support and look forward to serving you again soon!
Best regards,
The Ref Stop Team
Fantastic company highly recommended
7 de mayo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Hi,
Thank you for your review and recommendation, we really appreciate your support.
We’re delighted to hear you had a great experience with us and we look forward to supporting you again in the future.
Best regards,
The Ref Stop Team
Excellent County Partner
The Ref Stop have been our County FA Partner for a number of seasons. Our relationship has been very positive with excellent feedback from our referees about the quality of the kit and the service they receive. The team at The Ref Stop are always on hand to assist us with event delivery and pride themselves on helping all referees, regardless of their level.
7 de mayo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Hi,
Thank you for your continued support and for the fantastic feedback regarding our partnership over the past number of seasons.
We’re delighted to hear the positive comments from your referees about both the quality of the kit and the service they receive. Supporting referees at every level of the game is something we take great pride in, and we’re always pleased to assist with your events and initiatives wherever possible.
We look forward to continuing our partnership for many seasons to come.
Best regards,
The Ref Stop Team
Easy ordering experience Excellent service as anticipated
Excellent service as anticipated, ordering easy, item arrived within 4 days, absolutely no issues
5 de mayo de 2026
Respuesta de The Ref Stop
Hi,
Thank you for your review.
We’re delighted to hear the ordering process was easy and that your item arrived quickly with no issues. We really appreciate your support and hope to assist you again soon.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Hi Kevin,
really glad you are happy with our service and your items arrived on time.
We appreciate you leaving this review.
Best regards,
The Ref Stop Team
Im still awaiting my order to be…
Im still awaiting my order to be delivered and have not received any dispatch notice at time of writing
27 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave us a review. We’re sorry to hear that you are still awaiting delivery of your order and have not yet received a dispatch notification.
Please send us a direct message with your order number and we will look into this for you as soon as possible.
Many thanks,
The Ref Stop Team
Customer Service was great
Customer Service was great, prompt replies and actions, after issues with stock, website needs to kept more up to date to prevent these in future
23 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you were happy with our customer service and that our team was able to respond promptly and resolve the issues with your order.
We also appreciate your comments regarding stock availability and website updates. This is valuable feedback and will be passed on to help us improve and ensure a smoother experience in the future.
Thank you again for your support.
Best regards,
The Ref Stop Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.