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The Ref Stop Opiniones 

664
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

A prime example of a company that has got too big for its boots. Ordered four items and paid for Royal Mail 48 hour delivery. After 5 days I’d heard nothing so I emailed. No response. Sent the same em... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Ver más

Valorada con 5 estrellas sobre 5

I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de fútbol
  2. Tienda de artículos para deportes al aire libre
  3. Tienda de vestimenta deportiva

Escrito por la empresa

At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.

As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.

Escrito por la empresa

Your One-Stop Shop for Referee Kit and Equipment
Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.

Trusted by Referees, Backed by Our Guarantee

Because referees need service they can rely on....

Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(664)

379 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service 👏

Great service 👏

1 de mayo de 2026
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Respuesta de The Ref Stop

Good afternoon,

thank you for this review, we are really glad we were able to provide good service you are happy with.

We hope to help you out again soon.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

everything l have ordered i'm very…

everything l have ordered i'm very happy with

23 de abril de 2026
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Respuesta de The Ref Stop

Hi Penny,

We are very glad to hear you are happy with your products.

Thank you for choosing us and placing this review.

Best regards,
The Ref Stop Team

Valorada con 2 estrellas sobre 5

I was waiting to receive my watch for a…

I was waiting to receive my watch for a month. Otherwise, pretty good quality.

29 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thanks for your review!

Your watch was placed on back order, which is why there was a delay — we needed to order it in, and unfortunately Casio didn’t have it in stock at the time. We’re really sorry for any inconvenience this caused.

We appreciate your patience and your order, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful. Out of stock on item ordered but found a replacement and got it delivered in two days.

29 de abril de 2026
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Respuesta de The Ref Stop

Hi Peter,

we are really glad we could be of good help for you.

thank you for your review and choosing us.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Great service as always.

Great service as always.

29 de abril de 2026
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Respuesta de The Ref Stop

Hi Lewis,

Thank you for this review!

Great to hear you are happy with are service - We hope to help you out again soon.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Ref Stop Service

The customer service from the team at the Ref Stop is brilliant. They are very responsive and helpful and ensure that everything is completed in a timely manner.

The equipment arrives well-packaged and is always top quality.

I highly recommend using the Ref Stop for any referee equipment you may need!

29 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Hi Ella,

Thank you so much for placing this review!

We really appreciate you choosing us and we are glad we could support you in the best way possible.

Hope to help you out again soon.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

First Class Service

We’ve always had a great experience working in partnership with The Ref-Stop. Orders are always delivered promptly, and the level of service is consistently top class. Lyndsay and the team are always helpful, professional, and easy to deal with. Highly recommend.

30 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good morning,

thank you for your review — we really appreciate your continued support and partnership with us. It’s great to hear that you’ve consistently had a positive experience and that our service, delivery, and communication have met your expectations. We’ll be sure to pass your kind words on to Lyndsay and the team.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Lyndsay at Ref Stop took time to…

Lyndsay at Ref Stop took time to understand our needs and took time to talk us through all the options for Ref packs. The whole transaction from start to finnish was seamless and i recommend Ref Stop for any level of Referee. The delivery was also with in the agreed window. We will return with further orders.

25 de marzo de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good morning,

thank you for your review — we really appreciate you taking the time to share your experience. It’s great to hear that Lyndsay was able to support you through the options and that everything ran smoothly from start to finish. We’re also pleased the delivery met the agreed timeframe, and we look forward to working with you again on future orders.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

RefStop work closely with us at the CFA…

RefStop work closely with us at the CFA and have been great to deal with. Communication is strong, turnaround times are quick, and the products are high quality.

29 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good morning,

thank you for your review — we really appreciate your support. It’s great to hear that you’ve had a positive experience working with us, and that our communication, turnaround times, and product quality have met your expectations. We look forward to continuing to work closely with you.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Outstanding Service

Dale, Lyndsay and the rest of the team at The Ref Stop have been outstanding in their support for our Match Officials here at Middlesex FA. Our officials feedback has been really positive with the service and products that are on offer and when working with The Ref Stop directly they are always extremely helpful in ensuring that not only do they deliver what we are looking for but ensure that its done with the right care and professionalism to.

I would highly recommend The Ref Stop to anyone that I come across.

29 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good morning,

thank you for your review — we really appreciate your kind words and continued support. It’s fantastic to hear that both you and your match officials have had such a positive experience with our service and products. We’re proud to support you and ensure everything is delivered with the care and professionalism you expect. We’ll be sure to pass your feedback on to Dale, Lyndsay, and the wider team.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Ref Stop partner - Durham FA

As a partner of the Ref Stop, they have provided excellent support and equipment for Durham FA referees. This includes great value starter packs for all our new referee courses, bespoke CFA Badges for County finals and referee bundles for our prize draws. Their expertise in kit and refereeing is superb and they are always available to support Durham FA. We look forward to our continued partnership.

29 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good afternoon,

Thank you for your kind review and continued support. It has been a pleasure working alongside Durham FA and supporting your referees with starter packs, bespoke CFA badges, and referee bundles throughout the season.

We truly appreciate your feedback regarding our service and expertise, and we look forward to continuing our partnership with Durham FA in the future.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Rachel is a superstar!!

I ordered a new training warm-up top ready for a Cup Final I had been appointed to. To mark the occasion, I thought I would also have a badge put on the top.

Shortly after my order was confirmed and had been paid for, I recevied an email from Rachel who explained that the company had run out of some of the badges to put on the tops. and gave me some alternative options to. With there being about 2 weeks from my order date until the cup final, and a Bank Holiday, I was worried I wouldn't receive my top at all.

Thanks to Rachel and her faultless efforts to get my order sorted, I will now hopefully receive the new top ready for my cup final!!

Thank you, Rachel! You are a huge asset to the company!

27 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good afternoon,

Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that Rachel was able to help get everything sorted for your Cup Final despite the tight turnaround and Bank Holiday period.

We understand how important occasions like this are, and we’re pleased we could help make sure your top arrived in time for the big game. Your kind words will be passed on to Rachel — she’ll be thrilled to hear them.

We hope your Cup Final went well, and thank you once again for your support.

Best regards,
The Ref Stop Team

Valorada con 3 estrellas sobre 5

slow and not quick enough £6 delivery…

slow and not quick enough £6 delivery too!!!

27 de abril de 2026
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Respuesta de The Ref Stop

Hi,

Thank you for your feedback and we’re sorry to hear you were disappointed with the delivery time and cost.

We always aim to dispatch orders as quickly as possible, however delivery timings and costs are unfortunately outside of our control as all orders are shipped via Royal Mail and their service prices. We do appreciate your comments and will continue doing everything we can to get orders dispatched promptly from our side.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Great comms after slight delay.

After an initial delay, both Rachel and Dale went out of their way to ensure good communications were maintained, and that the products I had requested were swiftly dispatched as soon as my county FA badge had been applied. Many thanks for a great service!

23 de abril de 2026
Opinión espontánea
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Respuesta de The Ref Stop

Good afternoon,

Thank you for taking the time to leave us a review. We really appreciate your patience following the initial delay, and we’re pleased to hear that Rachel and Dale kept you updated throughout and were able to get your order dispatched promptly once your County FA badge had been applied.

Your feedback means a lot to the team, and we’re delighted you were happy with the service provided.

Many thanks,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

As a customer I have been more than…

As a customer I have been more than satisfied with The Ref Stop. When there is a problem, they remedy this as soon as possible.

Thank you

21 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you for your kind review and continued support. We’re delighted to hear that you have been more than satisfied with your experience with The Ref Stop.

Customer service is extremely important to us, so we’re pleased we were able to resolve any issues quickly for you.
Thank you once again for your support.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Quick and easy to order.Came within…

Quick and easy to order.Came within days good service.

17 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you for taking the time to leave us a review. We’re delighted to hear that you found the ordering process quick and easy, and that your order arrived within just a few days.

We really appreciate your support and hope to serve you again soon.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Brilliant items ,fast delivery would…

Brilliant items ,fast delivery would definitely use again.

16 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you for your great review. We’re delighted to hear that you were pleased with the items and our fast delivery service.

We really appreciate your support and look forward to serving you again in the future.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Yes brilliant keep up the good work

Yes brilliant keep up the good work

16 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you very much for your kind feedback and continued support. We really appreciate it and will certainly keep up the good work.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Punctual delivery and easy to use…

Punctual delivery and easy to use website

22 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you for taking the time to leave a review. We’re delighted to hear that you were happy with the punctual delivery and found our website easy to use.

We really appreciate your support.

Best regards,
The Ref Stop Team

Valorada con 5 estrellas sobre 5

Very quick.

Very quick.

14 de abril de 2026
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Respuesta de The Ref Stop

Good afternoon,

Thank you for your review. We’re glad to hear you were happy with how quick the service was.

We really appreciate your support.

Best regards,
The Ref Stop Team

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