I ordered an orchid from The Sill for an employee who recently experienced a loss, and the entire experience was seamless from start to finish. Ordering was simple, and the plant arrived exactly a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great quality. Excellent communication regarding delivery. One had to be delayed in shipping due to cold conditions (which I was warned about ahead of time so no surprises) Both are starting to bloom... Ver más
Thank you so much for replacing my plant! The new plant arrived in beautiful condition. I really appreciate that you held my plant until the really cold weather had passed. Everyone at The Sill who ha... Ver más
I've ordered several times from The Sill and have had no past issues with delivery nor packages. This time my plant's rootball (African Milk Tree) was completely uprooted from the pot and the bottom o... Ver más
Información sobre la empresa
Escrito por la empresa
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
Información de contacto
Hester Street 84, 10002, New York, Estados Unidos
- thesill.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Olive Tree arrived safely
The Olive Tree arrived safely and is thriving. It’s a beautiful specimen. Thank you! Peace
Bad Quality control
I paid for this because I wanted a plant that came well potted and ready to go. Unfortunately I got a plant that is terribly planted and growing at a bad angle, I’ll have to redo it and the plant is suffering. Very upset.
Plant arrived comfy and snug and bigger…
Plant arrived comfy and snug and bigger and happier than i expected.
This was a replacement for a damaged item
This was a replacement for an item that arrived damaged and the replacement was damaged in the same manner as the first.
Quality plant material
Quality plant material, but the delivery was unpreductable. Was sent emails twice with delivery dates that never happened, thenthe plant showed up 4 days after first delivery date given.
Happy, healthy & beautiful plant!
My plant arrived healthy and in good condition, save for a few “bruises” you’d expect from having spent a few days in a box. She has adapted beautifully to her new environment and is a lovely addition to my home workspace.
Plants don't drain and are already…
Plants don't drain and are already wilting.
Great gift!
This was a gift for my cousin. She loved it! I was gifted an olive plant and wanted to pass on the happiness.
There were flies in one of my plants
Plant arrived in great condition…
Plant arrived in great condition despite the cold weather. It continues to thrive. Thanks to The Sill for terrific cold weather protective packaging.
Easy to purchase
Easy to purchase. Beautiful plants arrived at my door.
Took way longer than I had planned on
Took way longer than I had planned on. 10 days for an orchid in the mail isn’t ideal.
Plants were safely deliver in a timely…
Plants were safely deliver in a timely manner. So was the grow light!
The plant has some sparse areas where…
The plant has some sparse areas where the leaves have fallen off (maybe from travel?) but otherwise looks great. Seems very happy in new space
Plants made it here and are doing well.
Poor customer service on a product that…
Poor customer service on a product that arrived that doesn’t look like the photos on the website.
Great Xmas Gift Card
My plant is now planted in its new “home” (the container I received)…looks terrific…
Excellent Customer Service
I had a plant come on the absolute coldest day in December (below zero) and despite my getting to the package within an hour and the cold-safe packaging, the plant was too frozen to save. The Sill customer service was quick with a reply and sent a new plant out to replace the one that had died. My only complaint was that the replacement wasn’t sent out right away-however, it was the holidays and I was not in need of it in a timely manner, so I understand and didn’t mind the slight delay. I would prefer to rate this experience 4.5/5 stars, not 4/5 stars.
A top shelf nursery
A top shelf nursery. The plants we received are beautiful, well packed, soil was moist. They were received during a cold snap, we bought 2 heat packs that worked great.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








