I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Ver más
La empresa ha respondido
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I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Ver más
La empresa ha respondido
6 days until 1 product showed up small bag of a couple of O-rings and a screen for a IPR sensor Other order was nothing but more injector O-rings no communication when $35 in shipping I receive one ho... Ver más
made over a thousand dollar order its been nine days and haven't heard a thing, finally got ahold of them and they said one of the parts is back ordered and they wont give me any better shipping, thi... Ver más
Thank you for the great customer service. Even though UPS completely botched the delivery you guys immediately stepped up not once, not twice but three times. No excuses, no complaining, no hesitation... Ver más
La empresa ha respondido
4843 Rockwell Road, 40391, Winchester, KY 40391
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 10% de las opiniones negativas
Suele responder en menos de 24 horas
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Still have yet to receive purchase or even a tracking number
I purchased a stock Garrett turbo with the wicked wheel preinstalled. (At least I think it had the wicked wheel installed) It came in a stock Garrett box and there were no decals from Thoroughbred Diesel. At any rate, made a huge difference my ‘03 F250 6.0 which still had the original turbo in it. Thumbs up to your customer service staff. They knew I was doing additional work on my truck with a short deadline and went the extra mile to assure I got it in time.
The part I needed showed up when promised and installed easily.
I have a early 99 power stroke and the turbo pedestal fit perfectly
Really good customer service!
The guys on the phone were helpful when I had questions!
Had the best deals and have all the Duramax parts i need, great advertising on YouTube, will be back to buy more parts from this company.
The order was placed on 7/19. Reached out on 7/27 because I had received NO information on shipping or anything over a week after the order was placed. I was informed that it would be shipped by the vendor on 7/31. On 8/3 I still have not received any information on shipping. Complete lack of communication throughout the process has been very frustrating.

Respuesta de Thoroughbred Diesel
1996 Dodge 12 Valve
I needed to use a bank check ($1,125.00); two other companies could not do this for me. Great service, communication, with good price and shipping time.
Thank You,
Deane
Needed to order a Krytonite upper control arm kit. So, I called and a sales person explained that full kits were not available, but I could order all the pieces seperately. So I did, some parts from other vendors.
When order arrived, I recieved a complete control arm kit, extra upper ball joints, and extra bushings.
Price was good. I don't like the fact that I'm paying for shipping parts back.
Fast and easy and part is working just like expected! Great product!
Fast and shipper dropped off at wrong address and sent me new one I'm very satisfied would buy from them again
I have used Thoroughbred Diesel for several purchases for my truck. The staff is always very nice and knowledgeable when I call with questions. There website is very easy to navigate and the selection is great. There shipping is always very fast.
Great company. Fast shipper. Always ahead of the game.on aftermarket products
I oderered a vp44 n recieved it 2 days later. Awesome fast shipping. Works great so far
I ordered an item from their website and they called me to cancel the order, They told me I had ordered the wrong package which is a lie. I called shortly after my order to verify it was correct. Then the rep admitted they had made an error in their advertised pricing and would not honor my order. The manager would only cancel the order and would not work with me on pricing. I consider this deceptive trade practice and will never order from them again.

Respuesta de Thoroughbred Diesel
I ordered the pcv re-route kit (hoses) and was unaware that I had to purchase the valve cover fittings separately. Maybe add a not on that item for clarity. Idk the exact date, but it was around June.
Vehicle: 05 silverado 2500 Duramax
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