I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Ver más
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I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Ver más
La empresa ha respondido
6 days until 1 product showed up small bag of a couple of O-rings and a screen for a IPR sensor Other order was nothing but more injector O-rings no communication when $35 in shipping I receive one ho... Ver más
made over a thousand dollar order its been nine days and haven't heard a thing, finally got ahold of them and they said one of the parts is back ordered and they wont give me any better shipping, thi... Ver más
Thank you for the great customer service. Even though UPS completely botched the delivery you guys immediately stepped up not once, not twice but three times. No excuses, no complaining, no hesitation... Ver más
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4843 Rockwell Road, 40391, Winchester, KY 40391
No consta que haya invitado a opinar recientemente
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The best part about ordering from you guys is the fast shipping. I work on the road and have a limited time home to work on my trucks. The fast fast shipping allows me to not get held up on my builds along with you guys having anything I need.
Fast shipping, quality lift pump with everything to install it with and great pretty easy instructions for installation including pics!
Not impressed with how they stand behind products they sell.
Bought a PPE lift pump which turned out to be a subpar product after installing. Thought we were doing an exchange with a FASS pump with me paying the difference…. Not the case.
If Thoroughbred knew they were junk, why would they put their name behind it?
Lessons learned:
Don’t trust Thoroughbred Diesels name when selling a product
Don’t buy a PPE pump.
I’m sure they will pull this from their site, as they have no bad reviews but I’m answering it anyway.
09 duramax stock—— added a lift pump…. PPE cause a low rail pressure after installing, FASS enhancer solved it.
Starter came quickly and was high quality. Engine now cranks much faster.
I am thrilled with the service I received from Thoroughbred Diesel. My truck was in the shop for a transfer case replacement and I had waited for a month for the one they ordered to come in. I decided to handle it myself. I called TD to inquire of their inventory and they had what I needed. The customer service was very informative and friendly. I ordered the part and it was literally delivered to my door in LESS than 24 hours! My truck is back on the road thanks to them. Top notch service!
great company freindly staff fast shipping
Great experience. Enter your truck find the part get the part install the part,,, with No Problems. Thanks
really like thoroughbred. always keep me updated on shipping and constantly checking im satisfied. great job
Hard to find parts for my F250, and found them here.
Fast responsive service. Qaulity parts that arrived on time and bolted right up. Will definitely use them again.
I recently ordered several parts from Thoroughbred to rebuild my 97 F350, I found the site very user-friendly, the shipping was fast, and prices were fair. Definitely will continue to use this site in the future. Thanks all!!
I still have not got my package nor anything thing that says it shipped
Order was filled and shipped quickly and was correct. Website could use a little tweaking to simplify use by listing categories i.e apparell fluids and filters performance etc instead of having to search. Will use thoroughbred again in the future
I have been waiting 3 weeks for the item. I have called multiple times and never get an answer on where the item is and continually get told theyll let me know when they hear from the "warehouse". I will never order from thoroughbred diesel again.
Real happy with my products will definitely buy more from here
So far the customer service stinks! Ordered a part for my truck. The part was faulty lasting 3 weeks. Trying to get a refund with no response. When finally getting a response they said I would get a refund when and if they get a refund from the company that makes the part. Whaaat? So I have to wait to buy a new 200-300 dollar part while my trucks broke down for you to hopefully give me a refund on a part your selling to people based on another company’s decision. Where’s the accountability with thoroughbred diesel. You guys stink and shame on you with such a filthy lie about 100% customer satisfaction guarantee! Talk to the owner through email he cared less than his employee did. Unimaginable this guy has been in business this long. Expect to be screwed over royally if you buy anything from thoroughbred diesel. You been warned. They are not an accredited with better business bureau and for obvious reasons. Complaint on top of complaint. Good luck Dennis!
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