TimberCut4U Opiniones 875

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent tracking of order and progress and also very helpful when called directly. The packing was far better than many suppliers that send out delicate items! Would definitely use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My order of wood was processed well. I was given a 1-week window when it was estimated to be delivered. Towards the end of that window I did contact the company to get an update on the likely dispatch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The timber arrived just as ordered, is very good quality and was probably the best wrapped package I have ever received so no damaged edges. I had to delay delivery due to being away but this was hand... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Timber was what I asked for,for the purpose which it's being used for. Small issue with delivery but that was down to a milling issue to supply the quality I specified

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de madera
  2. Maderera

Escrito por la empresa

TimberCut4U is an online supplier of quality hardwood, softwood and timber products, available in made-to-order sizes and in a selection of profiles. We offer an extensive range of timber species for all your DIY needs and as part of the James Donaldson Group, are backed by 160+ years of timber expertise.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

875 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent Quality

I'm extremely pleased with this service, with the quality of the oak, and the finish. For my project it requires very little further finishing. Very generously my order included a mis-cut, so I have a little extra to play with. Couldn't be more pleased, thank you.

12 de enero de 2026
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Respuesta de TimberCut4U

Many thanks for your very positive 5 star review Anthony. Hope your project went well

Valorada con 4 estrellas sobre 5

Easy to navigate website

Easy to navigate website. So far, only ordered 2 lots of American White Oak which arrived very well packaged and to specification.
Given 4 stars only because delivery times are a bit long.

28 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your review Dave. Appreciate you think our lead times are a bit long but every order we produce is machined to order to each individual specification, and unfortunately that does take a bit of time. Hope your projects have went well

Valorada con 5 estrellas sobre 5
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Respuesta de TimberCut4U

Hi Peter, glad our service met your expectations and I hope your project went according to plan. Timber I'm afraid is expensive, and unfortunately, what we do, is very specialised. I hope we can be of service to you again in the near furture.

Valorada con 5 estrellas sobre 5

Excellent would recommend …

Excellent service wood well packaged and arrived safely thank you

6 de enero de 2026
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Respuesta de TimberCut4U

Thank you for your 5 star review Hazel. Hope the project went well.

Valorada con 5 estrellas sobre 5

Easy to order and great service

Ordering was straightforward and the timber was delivered promptly with no issues. There was a small discrepancy in one of the cut lengths, and on reporting this we were given a partial refund without any fuss. Great range of timber available and very reliable.

5 de enero de 2026
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Respuesta de TimberCut4U

Thank you for your positive review Mike. Glad we were able to help and hope your project went well.

Valorada con 4 estrellas sobre 5

Quality was very good

Quality was very good. Lead time was quite long.

21 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your review Simon. Appreciate you think our lead times are a bit long but every order we produce is machined to order to each individual specification, and unfortunately that does take a bit of time. Hope your project went well.

Valorada con 5 estrellas sobre 5

Good experience all round

Really pleased with the goods and the notification of delivery. I would add the timber was extremely well packaged and was protected from the awful weather experienced at the time of delivery.

22 de enero de 2026
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Respuesta de TimberCut4U

Thanks for the positive review Jeff. We do try and protect the parcels as best we can due to the unpredictable British weather. Glad all was ok for you.

Valorada con 5 estrellas sobre 5

We were very happy with this order

We were very happy with this order. We ordered several specific cuts of European Oak Timber, where the order specified it would be delivered in 10-15 working days and this was the case. It came well packaged and was thankfully left in our front porch as we were out & this was safe to do. We were very happy with Oak as it was well cut and was very similar in colour to the picture and matched our Oak Conservatory really well. If we require any more timber cuts from this company again we will be sure to use them.

1 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your very positive review Colin. I'm glad we were able to help with your project and look forward to being of service to you again soon.

Valorada con 5 estrellas sobre 5

Good product, courier could be better

Ok, bit of a mixed review.... The important bit is the product is excellent, I ordered before Christmas, so expected a delay.. Communication could have been better, got an acknowledgement of the order, then nothing until an email from the courier giving me a couple of days notice. The wood didn't turn up on the day specified by the courier, just as well I hadn't taken a day's leave to wait in, given the recent horrendous weather... It turned up today, the delivery instructions of leaving it under cover down the side of the house were ignored (the joys of a doorbell camera) and it was left out in the wet. I realise a 130 quid order isn't the biggest, but having waited a month and delayed the work on my kitchen only to potentially have it ruined by the courier was a bit disappointing.

The good news is that the packaging has kept it dry, so all good in the end

14 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your 5 star review Richard and apologies on behalf of our courier. It's not very often that they cause us issues like this and I'm glad we wrapped it well enough to protect it from the elements. I will take this up with them however and hopefully they will take more notice of instructions.

Valorada con 5 estrellas sobre 5

Very simple to place an order via the…

Very simple to place an order via the website, communication was great and the product arrived exactly as ordered. Thank you

2 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your very positive review Tim. Hope the project went well.

Valorada con 4 estrellas sobre 5

In line

10mm curve in 2.4 length

2 de diciembre de 2025
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Respuesta de TimberCut4U

Thanks for your positive review. Unfortunately timber will not always be straight and I understand it's not always easy to work with some bends. Have you managed to get your project completed? Please contact me directly if you need to discuss this. Gordon

Valorada con 5 estrellas sobre 5

just opened the package and I must…

just opened the package and I must admit the sawn and planned wood is just to my total satisfaction.
Thanks

28 de noviembre de 2025
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Respuesta de TimberCut4U

Thank you for your positive 5 star review David. Hope the project went according to plan.

Valorada con 1 estrellas sobre 5

Terrible product

Terrible product
I order PAR Poplar timber
PAR Should mean planer all round and it should be straight and flat within reason
However when this timber came it was so warped and bent some of it was unusable
And there was also such massive defects that more of it was unusable.
It says on the website to order the exact shorter lengths that you need however I’m glad I didn’t take this advice because if I did I wouldn’t have had enough to complete my job on time.
This product comes at a premium price which is not reflected in the quality.
Would highly discourage anyone from buying from this company.

29 de noviembre de 2025
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Respuesta de TimberCut4U

Thanks for your review Jude, and I'm sorry you've had a bad experience. I don't see any other correspondence from you regarding this. I'm more than happy to discuss and offer replacements if so required, or even a discount on a future order. Please contact me on the office number. Kid Regards, Gordon

Valorada con 1 estrellas sobre 5

Didn't receive my order

Didn't receive my order. Haven't received any notification or communication at all.

6 de diciembre de 2025
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Respuesta de TimberCut4U

Hi Cymbeline, we didn't reply to your enquiry as our offices were closed for Christmas and New Year. I replied to you as soon as I could on our return to which you thanked me. Could you consider changing your review to something more positive?

Valorada con 5 estrellas sobre 5

Meranti Timber

The meranti timber I ordered was just as described, and of very good quality. I received the order well within the time given for delivery and am very pleased, when I require further materials I will not hesitate to use Timber4u again.

3 de diciembre de 2025
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Respuesta de TimberCut4U

Thank you for your positive 5 star review John. Glad to have been of service to you and I hope your project went well.

Valorada con 4 estrellas sobre 5

High-quality product

High-quality product, pity about the slow delivery time

20 de noviembre de 2025
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Respuesta de TimberCut4U

Thanks for your positive review Steven. Glad the Handrail was to your liking. I realise our delivery time is maybe longer than others but we do specify that prior to you placing your order. I can see that we did deliver to you within our estimated time frame. I do hope the project went well for you.

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