toddla.co Opiniones 

1114
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m thrilled to have discovered toddla.co for our 1 year old grandson. We recently gave him the Busy Book for his birthday and he was immediately fascinated by all that was inside. As former teachers... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I think I discovered Toddla on Facebook. I'm blessed to become a Nana for the very first time at the age of 72. Our Baby Girl is arriving in January! I've been collecting Toddla gifts and putting them... Ver más

Valorada con 5 estrellas sobre 5

Great product.No screen time!!!! Kept my grandaughter occupied and interested for hours. A great learning package that's light and portable for her to carry anywhere.Good quality. Good price.Excellent... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

As soon as I purchased a product from Toddla I received 11 spam texts from their team trying to get me to add items to my order. Extremely unprofessional. When I attempted to cancel my order I receive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda infantil
  2. también en la categoría
  3. Tienda para bebés

Escrito por la empresa

Toddla exists because screens became the default babysitter. Not because parents got lazy, but because nothing else worked in the hard moments: the flight, the back seat, the restaurant, the meltdown before dinner. Toy brands kept building for the living room floor. We build for the moments screens actually win. Our toys work differently. Most toys perform while your child watches, then get dropped for your phone. Toddla toys make the child do the work: buckles, latches, zips, and sorting their hands have to figure out. A screen entertains a toddler. A buckle challenges one, and toddlers can't resist a challenge. Every toy passes that test before we sell it, and over 300,000 families have shopped with us since 2021. If something's not right, one message sorts it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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4,4

Todas las opiniones

(1114)

971 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Return authorisation not happening!

Having a lot of trouble returning an item. Really disappointing. You can only return through Customer Services who do not respond to emails. I've been trying for 11 days now!
Update: I have emailed that exact email address several times, starting on 24 September, with my order number and reason for return. I even had a reply once (not with return instructions though!) so I know you have had my emails. Your response here says nothing.

5 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Jo,

We’re sorry to hear you’ve been waiting for a response.
Our team does respond to return requests, so it’s possible your emails may have been sent to a different address or haven’t reached our support inbox.

Please make sure you’re contacting us at support@toddla.co and include your order number and the item you’d like to return. Once we receive it there, we can locate your order and help you with the return process.
We’d be very happy to get this sorted for you.

Toddla Team

Valorada con 5 estrellas sobre 5

My grandkids love it and I bring it…

My grandkids love it and I bring it with me when I teach Sunday school. It’s been very engaging.

4 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

That’s such a lovely use for it, Rashelle. Taking it along to Sunday school is brilliant, and we’re so happy to hear the kids stay engaged with it. Thanks for sharing this with us. 💛

Toddla Team

Valorada con 5 estrellas sobre 5

Exceptional Personalizdd Customer Service

Just ordered their toddler Christmas tree decorating kit, and their service was exceptional! They personally reached out to let me know I forgot my unit number on the address and inquired as to why I purchased (eg gift, holiday, event etc) and the truth is we just lost a cherished family member for whom Christmas tree decorating was a big deal and when I told them that, they gave me a coupon code for the extra set. Truly unparalleled service and fantastic offerings—can’t wait to order more for my toddler!

4 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Lauren, your review really touched us. We’re so sorry for your family’s loss, and it means a lot that something as simple as a Christmas activity can become part of creating new memories while still honouring someone so special. Thank you for trusting us with that. 🎄

Toddla Team

Valorada con 5 estrellas sobre 5

Great products with honest reviews

Great products with honest reviews

5 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

We really appreciate this, Joanne. Short and sweet, but it means a lot to know you’ve been happy with both the products and what you’ve seen from other customers. Thank you for taking the time to leave a review. 😊

Toddla Team

Valorada con 5 estrellas sobre 5

Order was delivered promptly

Order was delivered promptly. I ordered this for our grandbabie’sfirst plane trip. It worked a treat for the entire flight to Melbourne.

5 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

This made us smile, Linda. Keeping a little one entertained for an entire flight is no small achievement! So glad it came in handy for that first trip to Melbourne. ✈️

Toddla Team

Valorada con 5 estrellas sobre 5

Absolutely love the products and my…

Absolutely love the products and my daughter (1 year old) LOVES the Deer Busy Book. Such a great thing for her to discover. Helps with her fine motor skills and problem solving. The quality of it is beyond my expectations as well. Can’t say enough good things about Toddla.

1 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

We love hearing this, Katelynn. There’s something so nice about watching a one-year-old figure things out for themselves, and we’re really happy the Deer Busy Book has become one of those toys for your daughter. Thanks so much for the lovely feedback about the quality too. 💛

Toddla Team

Valorada con 5 estrellas sobre 5

Not your ordinary egg toy

The product is not made of cheap materials. It was a good toy for fine motor skills for toddlers and even my older kids loved to play with the eggs in their play kitchen. Overall, a must have toy for toddlers

16 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

The older kids joining in with the eggs is probably our favourite part of this review 😄 We love when a toy ends up having more life in it than expected. So glad it’s been useful for fine motor play and pretend kitchen fun too.

Toddla Team

Valorada con 5 estrellas sobre 5

Customer service is good

Customer service is good. And Gwen loves The spinners

3 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Thank you, Kirsten! We’re glad our team could help, and even happier that Gwen loves the spinners. It sounds like they’ve found their favourite little critic. 😊

Toddla Team

Valorada con 5 estrellas sobre 5

This is the best gift you can give to a…

This is the best gift you can give to a toddler. I got myy niece got the book and eggs, she carries them everywhere and keep showing the book to everybody. It’s a great tool to get your kids off of phones and screens, and it’s a joy to see a child enjoy a toy that stimulate their brain and senses while keeping them entertained. I’m getting one for my cousin’s daughter too. Great quality. Astonishing customer care and you can feel the love put into these products.

2 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Bruce, your niece carrying the book around and showing it to everyone made us smile. She sounds like its most enthusiastic tour guide! We’re delighted the book and eggs have given her so much to explore. Thank you for your kind words about the products and our team, and for thinking of sharing them with your cousin’s daughter too.

Toddla Team

Valorada con 4 estrellas sobre 5

But hit and miss

Products arrived well packaged. Bit hit and miss on the prices, the Rattle Toy Socks were too tight so didn’t last long. My grandson is a bit too young for the Busy Board book yet but it looks good quality.

6 de julio de 2026
Opinión espontánea
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Respuesta de toddla.co

Thank you for the honest review, Helen. We’re glad everything arrived well packaged and that the Busy Board looks promising for when your grandson is ready for it.

We’re sorry the rattle socks were too tight and didn’t last long for him. That’s useful feedback, as is your point about pricing. If you’d like us to look into the socks, please email us at support@toddla.co.

The Toddla Team

Valorada con 5 estrellas sobre 5

I was hesitant at first

I was hesitant at first because the pictures online look slightly different and apparently there are multi books and I had no idea what I actually ordered.
But from day 2 onwards the kid seems to like the book and takes it everywhere.
I don’t think the materials and quality are really something wow. There are threads poking out in some places and it doesn’t seem very durable as it is advertised.
Let’s see how it goes.

1 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Thank you for giving the book a chance, Bogdan-Mihai. We’re glad your little one has started taking it everywhere, though we hear your concerns about the product photos, the different versions, and the threads you’ve noticed. You shouldn’t have to wonder which book you ordered or how well it will hold up.

Please email support@toddla.co with your order number and a photo of the threads. We’d be happy to take a closer look and help.

The Toddla Team

Valorada con 1 estrellas sobre 5

Disappointed

Bought this for my granddaughter for her birthday. Stating its a montessori play book
The advert shows quite a large quality book with 3 inner pages, which gives 8 pages of play. Was excited to see it in person. When it arrived I was very disappointed in what i received.
A cheap looking book with 2 pages missing. Which is 4 pages of play. This company is using montessori name and not providing the product they advertise

3 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

We’re sorry the Busy Board wasn’t what you expected for your granddaughter’s birthday. We sell a Standard version with four activity pages and a Plus version with eight, and we understand why the difference matters when the advert you saw showed the larger one.

If you haven’t contacted us yet, please email support@toddla.co with your order number. We’d like to check which version was ordered against what you received and help from there.

The Toddla Team

Valorada con 1 estrellas sobre 5

Very disappointing quality and concerning safety issues

We recently purchased the Toddla Montessori Busy Board for our grandchild, but unfortunately the product we received was of very poor quality and presented a potential choking hazard.

The product is marketed for young children, yet we found that parts of the board were not securely fitted, which raised serious concerns about its suitability and safety.

When I contacted Toddla, I was surprised to discover that the return address they provided was in Australia. I was also provided with certification originating from China, which raised further questions for me about the product's safety compliance for the UK market.

When I requested a full refund, I was initially offered only 30%, with the explanation that I would have to pay to return the item to Australia if I wanted a full refund. After I persisted, the offer was increased to 50%, which I declined.

Eventually, Toddla agreed to issue a full refund, but rather than arranging the return of the product, they told me: "Please dispose of it safely and keep it away from children."

Given that this is a children's product and that I had specifically raised concerns about a potential choking hazard, I found this response particularly concerning. If the product is considered unsafe, I would have expected the company to take responsibility for retrieving and investigating it rather than simply telling the customer to dispose of it.

Thankfully, we have now received confirmation of a full refund, but based on our experience, I would not recommend purchasing this product. Parents and grandparents should be particularly careful when buying children's products online and should satisfy themselves that the products are genuinely safe and appropriately certified for the UK market.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

We’re sorry this experience left you concerned. Your full refund has been issued.

We reviewed the photos you provided and could not identify a loose or defective part. We also explained that the certification document’s country of origin, by itself, does not show that the board is unsafe. Our Busy Boards go through safety and quality checks, and our product page advises adult supervision during play.

Because you remained uncomfortable using the board despite no defect being visible in the photos, you told us you preferred to dispose of it. We agreed with your choice and advised keeping it away from children. We’ve shared your feedback with our product team.

The Toddla Team

Valorada con 5 estrellas sobre 5

Excellent customer service and…


Excellent customer service and products! I'm excited to give them to my newest grandson and his big brother!

9 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Tracy, thank you for the lovely review! We’re so glad you had a good experience with our team and products. We hope your newest grandson and his big brother have a wonderful time with their gifts, and perhaps even agree on whose turn it is.

Toddla Team

Valorada con 5 estrellas sobre 5

A 10 Star purchase

Very good communication on behalf of the vendor receiving the order and through out the shipping process.
A creative engaging gift for my granddaughter. She is interested in all the contents and is challenging herself to be able to manipulate all of the moving parts. She also enjoys carrying the tote. A 10 star gift for a 2 year old that encourages motor and mental development.

2 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Susan, “10 stars” has made our day. Thank you! We love picturing your granddaughter carrying her tote around, then stopping to work out the moving parts one by one. It’s wonderful to hear she’s enjoying both the play and the challenge. We’re glad the updates along the way were helpful, too.

Toddla Team

Valorada con 5 estrellas sobre 5

I got the bath tub whale and it’s such…

I got the bath tub whale and it’s such a cool toy, lights everywhere and shooting water on the air my baby was loving it 😍, tip: turn the lights off !

1 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Alondra, your lights-off tip is brilliant! We’re so happy the whale has made bath time more exciting for your baby. Thank you for sharing that little scene with us. We can almost hear the splash.

Toddla Team

Valorada con 1 estrellas sobre 5

Do NOT buy from this company

Do NOT buy from this company. This is not a US company. The product they send does not match the pictures in the ad. It is far cheaper and not nearly worth the price paid. Furthermore, the minute I placed the order I received a phone call from them trying to upsell me a bunch of other stuff. I know better than to try to get my money back because they would want me to send it back to another country and pay tons in shipping cost. Buyer beware, do not be fooled.

2 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Cheryl, we’re sorry you’re disappointed. We checked your order and confirmed that the version selected at checkout was the Standard Busy Board. We sell and advertise both Standard and Plus versions, which include different numbers of pages and activities. The item sent matches the version ordered.

Toddla sells worldwide and does not represent itself as a US company. Our post-purchase contact is intended to confirm delivery details, though we understand you did not welcome the additional product suggestions.

Our support team has offered several options to address your concerns, and you’re welcome to reply to us if you would like to proceed with one.

Toddla Team

Valorada con 5 estrellas sobre 5

It is a wonderful company and product

It is a wonderful company! Fast shipping from Australia to Canada. The book itself is high quality and you can tell is crafted with care. I bought it for my 4 month old so she’s still learning but I cannot wait for her to be able to use it for the future. My mother in law sent me the exact same busy book after not knowing I already ordered one because the reviews were so great.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Jen, thank you for the kind words about the book and its journey to Canada. Your little one has plenty of time to grow into the activities. And your mother-in-law choosing the exact same book without knowing about your order? It sounds like great minds, and grandmothers, think alike! We’re grateful you both put your trust in Toddla.

Toddla Team

Valorada con 4 estrellas sobre 5

Busy board/rattle socks

I liked the two toys I purchased. I did think that the activity book was of less qualité than what I expected. although the activity book was suggezted from 6 months old I do find some of the clips etc hard to play with. It's going to be Christmas gift or a 1st birthday gift so I don't know yet if it will be a toy that he'll go back to eagerly often. but I'm sure it will be better than a screen. as for the socks rattle toy, un fortunately it doesn't fit his rists already. I might try to entend it with some sont elastiques. but it can still be used freestyle, to pick up etc. all in all I'm happy with my purchase.

2 de octubre de 2026
Opinión espontánea
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Respuesta de toddla.co

Hi Silvia, thank you for giving both toys a thoughtful review. It’s lovely to hear you’re happy overall, while we take your points about the Busy Board’s feel and the trickier clips seriously. We hope the little one enjoys exploring it when Christmas or his first birthday comes around.

We’re sorry the wrist rattles are already too snug. It’s good to hear he can still pick them up and play with them, but if you’d like help with the fit, please email us at support@toddla.co.

Toddla Team

Valorada con 5 estrellas sobre 5

It is a Christmas gift

It is a Christmas gift. She has not tried them on yet. They are the cutest though. I can’t wait until she gets to try them on and wear them.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de toddla.co

Paula, there’s something so special about choosing a Christmas gift and imagining the moment it’s finally opened. We’re delighted you find them so cute, and we hope she looks absolutely adorable wearing them. Thank you for letting Toddla be part of the celebration.

Toddla Team

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