I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Ver más
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I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Ver más
La empresa ha respondido
I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free... Ver más
La empresa ha respondido
The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got i... Ver más
La empresa ha respondido
Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Ver más
La empresa ha respondido
Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.
Akşemsettin mah. Vatandaş sok. No:34 daire:1 fatih İstanbul, 34093, İstanbul, Turquía
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Great quality and fast shipping! Sizing is accurate!

Respuesta de Tolavita
I have ordered from here before and was very happy with the dresses but this time prices doubled, dresses were half inch small and cigarette smell in all of my dresses was very disappointing.

Respuesta de Tolavita

Respuesta de Tolavita
Have to say, these guys are top quality, sorted me out when I was let down by my first supplier, would highly recommend, great work and very tidy.
I bought two dresses. I dont love the material, it crumbles and not as summery and comfortable as I thought it would be. The reason I’m giving the company 2 stars is that I requested to return it 2 weeks ago and haven’t heard back yet.

Respuesta de Tolavita
Very bad customer service and worst return /exchange policy. Emailed them and tried to reach them so many times but received no response. Quality of the material is bad and size chart is off. Never buy from them as you will end up getting wrong size and won’t be able to return or exchange. Bogus!! Don’t ever buy from them you will end up wasting money!

Respuesta de Tolavita
Great service and I am very happy with my dress.

Respuesta de Tolavita
Return policy of this company is such that you have no way of complying with it, if I can give them 0 stars I would, everyone needs to be aware that if you buy from them you can't return, what they do is, have 14 days after you place your order no returns will be accepted, so upon placing the order they didn't ship it until 7 days after plus the time until order reached me there was no time left to comply with their return policy, so I emailed them thinking they might do something about it and this was their reply:
Hope this email finds you well.
Actually we are really sad for that to happen but we sincerely apologize because we can't return the dresses if the return period has expired .
However at Tolavita customer satisfaction is our responsibility so you can take advantage of the exchange option where you can keep the dresses and order others for $45 for every single dress. ( you have the right to choose the model and the size)
Looking forward to hearing from you.
Appreciate your comprehension,
Tolavita
so basically, I get to keep the dress i can't use and spend additional money to buy more, if they don't fit I can keep them lol!!!!

Respuesta de Tolavita
They were great in communication, the shipment got to me very fast.

Respuesta de Tolavita
The dress is great quality and came quickly. The pattern and colours are beautiful and look just like to photo. I'm very please with my purchase.

Respuesta de Tolavita
Dresses Well made and very pretty. Delivery very quickly as well. Definitely recommend them

Respuesta de Tolavita
One faulty item and one falsely advertised item. Waiting for a response from customer service.

Respuesta de Tolavita
I love that what was displayed on the site is exactly what I have received.
I love the material and more than anything loved that it was on sale!!

Respuesta de Tolavita
Shipping- good speed. Nicely packaged. True to size. Material seems to be good quality. Fits weird at shoulders (both dresses bought). Both dresses also had a high unpleasant smell that doesn't go away even after multiple washings.

Respuesta de Tolavita
I got 3 dresses, they were all beautiful and well made.

Respuesta de Tolavita
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