Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got i... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 60% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,3

Todas las opiniones

(172)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great quality and fast shipping

Great quality and fast shipping! Sizing is accurate!

30 de diciembre de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Valorada con 2 estrellas sobre 5

I have ordered from here before and was…

I have ordered from here before and was very happy with the dresses but this time prices doubled, dresses were half inch small and cigarette smell in all of my dresses was very disappointing.

1 de diciembre de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Valorada con 5 estrellas sobre 5

Best product ever

Best product ever. I am really happy with quality

9 de marzo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us .We always do our best to meet your expectations

Valorada con 2 estrellas sobre 5

No response, poor customer service

I bought two dresses. I dont love the material, it crumbles and not as summery and comfortable as I thought it would be. The reason I’m giving the company 2 stars is that I requested to return it 2 weeks ago and haven’t heard back yet.

30 de mayo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Valorada con 1 estrellas sobre 5

Very bad customer service and worst…

Very bad customer service and worst return /exchange policy. Emailed them and tried to reach them so many times but received no response. Quality of the material is bad and size chart is off. Never buy from them as you will end up getting wrong size and won’t be able to return or exchange. Bogus!! Don’t ever buy from them you will end up wasting money!

30 de mayo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Valorada con 1 estrellas sobre 5

if you buy here you can't return!!…

Return policy of this company is such that you have no way of complying with it, if I can give them 0 stars I would, everyone needs to be aware that if you buy from them you can't return, what they do is, have 14 days after you place your order no returns will be accepted, so upon placing the order they didn't ship it until 7 days after plus the time until order reached me there was no time left to comply with their return policy, so I emailed them thinking they might do something about it and this was their reply:
Hope this email finds you well.
Actually we are really sad for that to happen but we sincerely apologize because we can't return the dresses if the return period has expired .
However at Tolavita customer satisfaction is our responsibility so you can take advantage of the exchange option where you can keep the dresses and order others for $45 for every single dress. ( you have the right to choose the model and the size)
Looking forward to hearing from you.

Appreciate your comprehension,
Tolavita
so basically, I get to keep the dress i can't use and spend additional money to buy more, if they don't fit I can keep them lol!!!!

22 de mayo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Valorada con 5 estrellas sobre 5

Lovely dress

Received on time.
Vers Nice dress. Thanks

22 de mayo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Valorada con 5 estrellas sobre 5

The dress is great quality and came…

The dress is great quality and came quickly. The pattern and colours are beautiful and look just like to photo. I'm very please with my purchase.

11 de mayo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Valorada con 5 estrellas sobre 5

Dresses Well made and very pretty

Dresses Well made and very pretty. Delivery very quickly as well. Definitely recommend them

1 de abril de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Valorada con 1 estrellas sobre 5

One faulty item and one falsely…

One faulty item and one falsely advertised item. Waiting for a response from customer service.

23 de abril de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Valorada con 5 estrellas sobre 5

Great

I love that what was displayed on the site is exactly what I have received.
I love the material and more than anything loved that it was on sale!!

9 de abril de 2023
Logotipo de Tolavita

Respuesta de Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Valorada con 3 estrellas sobre 5

Unpleasant smell

Shipping- good speed. Nicely packaged. True to size. Material seems to be good quality. Fits weird at shoulders (both dresses bought). Both dresses also had a high unpleasant smell that doesn't go away even after multiple washings.

29 de marzo de 2023
Logotipo de Tolavita

Respuesta de Tolavita

thank you so much for choosing us to purchase and for your kind feedback, actually we at Tolvita , customer satisfaction is our top priority and we always make sure the product is perfectly clean before sending it and we can ensure that this is the first time something like this happens. However we will contact you to exchange the dresse .

Please accept our apologize,
Tolavita.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más