Tough Leads Opiniones 

I purchased an outdoor timer switch from Tough Leads that was advertised to work without a wifi connection once it was set-up. Despite several attempts we could not get it to work. I contacted Adrian at Tough Leads who initially was very helpful and said they would test one and get back to me. They never got back to me. I have sent several emails and still no response.
Buyer Beware!!

I have 2 leads from them 1 for the car to charge the other for the hot tub and both are very well made no issues until now.

I ordered am extension for EV charging and asked for it within 3 days, It was delivered in time and a great product.

I was looking high and low for good quality, durable 13 amp extension cables. Tough Leads provides exactly that and much more. Using excellent cable, plugs and sockets at a very good price, I'm a very satisfied customer. Add to that a speedy delivery and I can wholeheartedly recommend Tough Leads!

Very speedy delivery in time for the weekend thanks guys!

I messed up my order twice. Adrian was very quick to respond to my emails and correct things. Fantastic customer service. Quick delivery. Great business. Would recommend.

Brilliant customer service, nothing is too much trouble. Cable I have ordered is very sturdy and seems excellent quality obviously haven’t used too much but will do another review after use. Ordering and delivery - I can not recommend highly enough! Thank you

This is exactly what we needed after picking up our first ever EV without first sorting out a charging point! I ordered the 25m variant with the RCD plug, it arrived well packaged and very quickly via DHL, upon using it it's giving me the same predicted charge time as if I hadn't been using it, this must mean the cable's up to the job, which it certainly feels like it is!

Thanks guys, a great product at a good price, plus you've saved me reversing down a narrow drive to get to the back garden socket - that alone is worth the price!

ToughLeads was recommended to me, to supply a 32A/16A Adaptor to protect my narrowboat 16A shoreline. Before proceeding, I looked at other options as a comparison, but these others provided limited technical description and only vague info on the grade of cable provided (a critical issue), so I decided to go with ToughLeads as they provided very detailed information especially cable requirements. I emphasised my need to install this at short notice, and they agreed to upgrade to a priority Royal Mail parcel service at no extra cost. Also, they offered to include FOC the necessary 16A plug to replace the 32A plug installed on my shoreline. The Adaptor set was delivered in good time, and has now been installed. Whenever I had a query ToughLeads responded quickly to provide the support and expertise I needed. I can fully recommend ToughLeads to provide an excellent product and related service at a fair cost.

I bought an EV and needed to get something sorted to be able to safely charge. I ordered the heavy duty WiFi extension lead with RCD.

It arrived a couple of days later and was made of high quality components. 25 minutes later I had run it, mounted the socket on the wall and got it setup on WiFi.

It integrates with home assistant so I can automate turning it off and on as well as monitor how much power is going through it while my car charges.

Would highly recommend if you need an extension or granny charger.

I ordered a 25m ip66 extension cable. It works as expected, it looks and feels safe. It is shown as advertised. And arrived much faster (4days) than I anticipated. Good service.

Worth the money I’ve paid. Great item and excellent communication with the team. Perfect item. I recommend it.

Warning to avoid

Ordered a foot switch. Claiming it was IP rated, PAT tested and made in Britain.
The foot switch has a sticker saying made in china, and doesn't have CE or UKCA markers on it and the switch is not IP rated.
Contracted support 2 weeks ago and no communication.
Requested a refund from their website over a week ago and the only communication I have received is an automated message saying it the request to return is awaiting review.

Incredible customer service! I contacted Tough Leads three years after purchase because I had snapped the lid of my charger. I only wanted advise regarding where I could purchase a replacement. Adrian at Tough Leads posted a replacement at zero cost. This is a company that cares about their product and their customer. Thank you

Great product at a fantastic price. Delivered on time and well packaged.

Excellent, quick delivery and good quality product

The service I received was very good and the product is high quality. I'm really happy, thank you

Prompt service
Good quality product

Very well made EV lead. Quality parts used. Works a treat. Delivery time was also fast and secure.