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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered 2 packages equaling 6 pairs eartips for XPRO 3 earbuds. I received a total of 4 pr tips + 2 wire holders for wired earbuds. 3 emails + pics later issue is not resolved. Recvd 2 identical re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Trelabs and in particular Kyrylo in the Customer Care and Product Support department is excellent to deal with. He treated me with empathy and respect and was willing to do whatever it took... Ver más

Valorada con 5 estrellas sobre 5

Our area deals with inversions throughout the winter months. Our PH950 always kept the air in the house cleaner than what was measured outside and we never experienced the flue like symptoms all wint... Ver más

Valorada con 5 estrellas sobre 5

I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

No Hype, Pure Sound: Tune into true HD sound, an unparalleled bass response, and serene noise cancelling—all with seamless wireless Bluetooth connectivity.


Información de contacto

  • Yacht Club Drive 3640, 33180, Miami, Estados Unidos

  • treblab.com

4,4

Excelente

TrustScore: 4.5 sobre 5

334 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(334)

52 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Lost cord which one to buy?

I lost the charging cord for a HD77 and went on the website and ordered a new one. However, I didn't know and wasn't told that there were 2 types of cords and the website only showed 1. So, I ordered it and found out it was the wrong cord. I worked with customer service on the refund and replacement - but still frustrated - could used that info up front.

14 de julio de 2022
Valorada con 1 estrellas sobre 5

They advertise a white X3 Pro and then…

They advertise a white X3 Pro and then say the white is only the logo.

Lousy communication

9 de julio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear Scott,
Please, accept our sincere apologies for the misunderstanding.
We use the word "white" for the earbuds with the white logo so as not to mix them up with the ones that are total black.

Valorada con 1 estrellas sobre 5

I love the earbuds but the charging…

I love the earbuds but the charging case went out literally after one week of use. It's the second one that's done this to me and now i have 2 useless sets of earbuds i can't charge.

19 de junio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear ​Jeffrey,
We are really sorry about the issue you have faced with the product.
Rest assured we will definitely help you!
Please, reply to our message as soon as you can!
Sincerely,

Valorada con 5 estrellas sobre 5

First-rate customer service

I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surround sound, owing to an unforeseen Bluetooth discrepancy. The Treblab customer support team swept in to the rescue by offering to accept both units for a no-fee return and to replace them with two brand new matching units. The sound pairing is amazing and I am 100% satisfied — shout-out to Ksenia and Svetlana for their help! 🙌🏽🌻

17 de junio de 2022
Opinión espontánea
Logotipo de TREBLAB

Respuesta de TREBLAB

Eric, we are so happoy to hear that we were able to resolve the issue to your satisfaction. Our team is always here for you if any help is needed!

Valorada con 1 estrellas sobre 5

Overall

Overall, not happy with delivery experience or product. Item did NOT arrive as promised. Got one email saying I would have today, but never showed. Next email from company stated it will arrive on a date that was PRIOR to their own email. Totally disappointed. The product itself is just OK. It has too much treble and not enough base. Sound quality not what I was used to with my other brand. Will not go through hassle to return, but will order my original brand next time, since the quality of sound is MUCH BETTER! Sorry Treblab, but not a fan!

15 de junio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

We are sorry about the unpleasant experience. Our team has reached out to you to hopefully fix the issue. We would really appreciate the reply!

Valorada con 4 estrellas sobre 5

Sound quality is great

Sound quality is great, only issue I've had is the earbuds don't stay in during hard workouts. They'll stay in place walking or slow jogging though.

9 de junio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Thank you for your feedback! It is important to us to keep improving the products!

Valorada con 5 estrellas sobre 5

Solid

Solid, affordable pair of wireless headphones! Treblab's Z2's covered all the key points that I wanted to get in a pair of headphones. Comfortable, durable, sound quality, affordable, and good looking! Treblab was able to accomplish all of those for me so I would definitely recommend them!

8 de junio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Glad to hear you are enjoying the headphones! We are always happy to help if any assistance is needed!

Valorada con 5 estrellas sobre 5

Best ones I've come across for the…

Best ones I've come across for the money. I spent a lot more on BLX earbuds and they are junk. Treblab products have been great and work well even when riding a commercial mower all day.

6 de junio de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Thank you for being our customer! Your appreciation is the most important thing for us as a company :)

Valorada con 5 estrellas sobre 5

Great company

Great company . Customer service quick to follow up.

31 de mayo de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Shannon, thank you for your lovely feedback! We are happy to have you as our customer!

Valorada con 5 estrellas sobre 5

These are some quality wireless…

These are some quality wireless headphones! Great sound and comfortable. I am very pleased with them.

23 de mayo de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Chris, great to hear that you are enjoying the headphones!

Valorada con 5 estrellas sobre 5

International headphones order

Ordered internationally to Uk. Received product within expectation of 2-weeks. Online tracking was helpful and easy to follow. Package was in good condition and loving the headphones so far!

23 de mayo de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Kelly, happy to hear about you expirience! Send us a message if any help is needed.

Valorada con 5 estrellas sobre 5

Very great customer service

Very great customer service. I've purchased products in the past and have been very pleased with the quality. When the product failed, customer service is quick to resolve the issue by any means. Will continue to buy from Treblab.

23 de mayo de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Thank you for your feedback. We are always happy to help, do not hesitate to let us know if any assistance is needed.

Valorada con 5 estrellas sobre 5

Have been longtime customer

Have been longtime customer. your support team was quick with a resolution and professional.

22 de mayo de 2022
Opinión espontánea
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Respuesta de TREBLAB

We are very grateful to have you as a customer!

Valorada con 3 estrellas sobre 5

Works great in my right ear

Works great in my right ear. I get no sound at all in my left. I tried to email mail twice. This is the only communication I received

20 de mayo de 2022
Opinión espontánea
Logotipo de TREBLAB

Respuesta de TREBLAB

Unfortunately, we have not received your previous messages. However, I will be really happy to help you with this and our team has already contacted you via email.

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